Comments on: 34SP Makes Improvements to Customer Support System http://webhostinggeeks.com/blog/2009/09/24/34sp-makes-improvements-to-customer-support-system/ Web Hosting Industry News, Latest Trends, and Analyses. Thu, 09 Feb 2012 03:51:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Martin Petterssonhttp://webhostinggeeks.com/blog/2009/09/24/34sp-makes-improvements-to-customer-support-system/comment-page-1/#comment-799 Martin Pettersson Wed, 28 Oct 2009 13:10:19 +0000 http://webhostinggeeks.com/blog/?p=540#comment-799 I just wish the service 34sp.com give to us customers could be better. I have problems and 34sp don't answer as fast now as they did before. And when they answer they are telling me it is nothing they can do. They have large problems with the new professional hosting because of the setting of the security is so tight so I cannot even reach my own homepage. They are telling me I should call my ISP... They don't even realize that the visitors to my page have the same problems as I. Shall I call all the ISPs in the world? The page got blocked because 5 days ago someone spammed from a computer that has the same dynamic IP as I have now. About half of the IPs that I have had during the last days have been blocked. It should be said this problem does not exist on my older siamect.com server...I probably have to change to a different host. Martin I just wish the service 34sp.com give to us customers could be better. I have problems and 34sp don’t answer as fast now as they did before. And when they answer they are telling me it is nothing they can do.
They have large problems with the new professional hosting because of the setting of the security is so tight so I cannot even reach my own homepage. They are telling me I should call my ISP… They don’t even realize that the visitors to my page have the same problems as I. Shall I call all the ISPs in the world?
The page got blocked because 5 days ago someone spammed from a computer that has the same dynamic IP as I have now. About half of the IPs that I have had during the last days have been blocked.
It should be said this problem does not exist on my older siamect.com server…

I probably have to change to a different host.
Martin

]]>