web hosting

34SP.com Gets a Facelift

UK-based web hosting provider 34SP.com has restructured its site to better reflect the high level of support and services available to its client base.  According to a recent announcement, the company invested six months of time into designing the new site, which has since been incorporated with a number of enhancements.   Some of 34SP’s upgrades include a new Professional Hosting package attached with free weekly data backups and 30-day money back guarantee.  The most notable change is the focus on testimonials from actual customers and the strong emphasis on the provider’s long-standing commitment to quality and reliability.

34SP.com co-founder Stuart Melling expressed that the company’s existing base of clients already recognize the highly reliable service and excellent support being provided, citing that survey results show 98% of them would recommend the service.  However, Melling also went on to admit that its original message was not being effectively conveyed to new website visitors and potential customers.  For this reason, 34SP made the decision to work closely with its internal team of highly skilled designers and developers to a create a site that devoted more focus on the new visitor.  Melling remarks that the company is very happy with the results.

The new 34SP.com website features moving testimonials from customers who have benefited greatly from the service.  Among these testimonials is a passage from Russell Hirst, an online business owner and employee of Manchester-based award-winning PR agency Tangerine Public Relations.  Aside from being nominated as Marketing Services Company of the Year at the 2009 Drum Awards, the company is renown for garnering publicity for popular brand names such as Atkins, Dulux Paints, SurgiCare, TJ Hughes, Wilkinson Stores and WeightWatchers among others.

Hirst explained how poor service from another hosting provider was ultimately the driving factor that led him to 34SP.  Basically stating that his old web hosting company got too big for its britches, he decided to give 34SP.com a shot for a few microsites.   Mr. Hirst was impressed with responsive support that saw emails being answered in less than an hour along with great prices and unparalleled reliability.  This is one of numerous examples of how 34SP.com has been exceeding the standards for nearly a decade.  Whether it is quickly responding to inquiries or ensuring that customers have the scripting and database support they need, the company has proved time and again it is always there to lend a hand.

About 34SP.com

Founded in the year 2000, 34SP.com specializes in professional web hosting solutions designed to suit the needs of developers, designers and business customers looking for affordable prices.  With headquarters in Manchester, England, the company has a team of IT experts and staff members who deliver world-class customer service and technical support to thousands of clients.  Its current portfolio of hosting services include business hosting, VPS hosting, reseller hosting and UK domain name registration.  All 34SP.com hosting packages come equipped with a money-back guarantee to ensure that the customers are truly satisfied.

34SP Recognized by Netcraft

Leading web hosting provider 34SP, recently added another notch to its belt by debuting in Netcraft’s Top 50 Most Reliable Hosting Provider’s Network Performance list.  The induction is attributed to the provider’s commitment to ensuring that its customers enjoy the best performance possible.

Netcraft is well known throughout the web hosting industry for measuring and publishing the response times of the top 50 leading hosting company’s servers.  The firm’s measurements are made at 15 minute intervals from individual points around the web while the averages are calculated immediately over the following 24-hour period.  According to the data compiled by Netcraft, 34SP is currently ranked as 25^th amongst the world’s top 50 web hosting providers.

Stuart Melling, 34SP cofounder, stressed the importance of upholding server uptime for their customers in a recent interview.  Melling states that 34SP was founded on the core values of high availability and reliability, qualities that enable every individual, developer and small business owner to get the most out of their hosting solution at a reasonable price.  34SP has been able to thrive in the industry by utilizing the best server hardware and software technologies coupled with an expert support staff that works tirelessly to make the customers happy.   Now recognized on a global scale by Netcraft for its network reliability, it is clear to see that these investments have paid off.

According to a recent statement, 34SP dramatically enhanced the reliability and overall performance of its network and hosting services by investing in an extensive infrastructure upgrade.  This upgrade was powered by the substantial increase in sales for the provider’s hosting solutions, an impressive lineup that features personal hosting, business hosting, VPS hosting, dedicated servers, reseller hosting and add-on products that range from SSL certificates to additional scripting technologies.  34PS has also made significant improvements to its customer service and technical support system.  Investments have been recently made toward hiring additional support staff members, upgrading local office and data center hardware, and expanding the customer support operations within the 34SP global headquarters.

The reasoning behind the additional support investments came as the result of an active client survey 34SP conducted early 2009.  This survey involved a large number of approximately 15,000 34SP hosting clients with personal, business, VPS and dedicated server accounts.  The provider revealed some intriguing statistics from the survey regarding its referral rates.  When presented with the question of whether or not they would recommend 34SP’s hosting services, 98% of the clients involved responded with a definite “Yes”.  The host points to this finding as confirmation of the positive impact its reliability and quality customer support has on referral rates.

About 34SP

Based in Manchester England, 34SP is an award winning web hosting provider that specializes in solutions designed for individuals, web designers, seasoned developers and small to medium sized businesses.  The company puts an emphasis on delivering industry leading reliability, personalized support and world-class service.  34SP compliments these qualities with generous incentives and a money back guarantee to assure customer satisfaction.