34SP.com co-founder Stuart Melling expressed that the company’s existing base of clients already recognize the highly reliable service and excellent support being provided, citing that survey results show 98% of them would recommend the service.  However, Melling also went on to admit that its original message was not being effectively conveyed to new website visitors and potential customers.  For this reason, 34SP made the decision to work closely with its internal team of highly skilled designers and developers to a create a site that devoted more focus on the new visitor.  Melling remarks that the company is very happy with the results.

The new 34SP.com website features moving testimonials from customers who have benefited greatly from the service.  Among these testimonials is a passage from Russell Hirst, an online business owner and employee of Manchester-based award-winning PR agency Tangerine Public Relations.  Aside from being nominated as Marketing Services Company of the Year at the 2009 Drum Awards, the company is renown for garnering publicity for popular brand names such as Atkins, Dulux Paints, SurgiCare, TJ Hughes, Wilkinson Stores and WeightWatchers among others.

Hirst explained how poor service from another hosting provider was ultimately the driving factor that led him to 34SP.  Basically stating that his old web hosting company got too big for its britches, he decided to give 34SP.com a shot for a few microsites.   Mr. Hirst was impressed with responsive support that saw emails being answered in less than an hour along with great prices and unparalleled reliability.  This is one of numerous examples of how 34SP.com has been exceeding the standards for nearly a decade.  Whether it is quickly responding to inquiries or ensuring that customers have the scripting and database support they need, the company has proved time and again it is always there to lend a hand.

About 34SP.com

Founded in the year 2000, 34SP.com specializes in professional web hosting solutions designed to suit the needs of developers, designers and business customers looking for affordable prices.  With headquarters in Manchester, England, the company has a team of IT experts and staff members who deliver world-class customer service and technical support to thousands of clients.  Its current portfolio of hosting services include business hosting, VPS hosting, reseller hosting and UK domain name registration.  All 34SP.com hosting packages come equipped with a money-back guarantee to ensure that the customers are truly satisfied.

Amazingly Low Price

It’s true – web hosting is very affordable, so much that “cheap hosting” has become one of the most highly sought after offerings on the market.  Unfortunately, some providers have to make substantial sacrifices in order to drop the price of their service.  Whether it’s overloading the server with customers or cutting back on support, it all affects the overall quality of service and could leave you with major issues.  Not all cheap web hosting packages are of poor quality but because several are, you need to be very weary of an amazingly low price.

Limitations

Whether it’s for personal or business matters, your website is almost certain to expand.  Over time, you will need to upload more files, possibly add new software and hopefully receive more traffic.  Don’t go after the first web hosting deal you run across or one that only offers enough to support you for the first couple of months.  Instead, check out a variety of hosts and focus on those with features that allow your site to grow.  Sometimes, a provider’s one-size-fits all hosting package isn’t the solution you need.

Unprofessional Site

A web host that comes with all the bells and whistles may warrant the red flag but so should a company with an underdeveloped website.  It doesn’t have to be glamorous, but a respectable web hosting provider must look the part.  They should have a professional appearance with a site that is simple to navigate, making all the essentials easy accessible.  You should have no trouble locating the FAQ page and especially an email address or phone number.

Incredible Claims

Most web hosting companies advertise a 99.9% up time guarantee, which is to ensure that your website is up at least 99.9% of the time over a given month.  Sadly, many hosts are just advertising this percentage instead of upholding it.  A host that really lives up to its up time guarantee will offer money back, credit or similar items if they are not able to deliver as promised.  This is actually a rarity and if you don’t know you’re supposed to be compensated, your site will just be down until the issues are worked out behind the scenes.  This could be hours or days.

Questionable Business Practices

You should strongly consider avoiding any provider with complex pricing schemes and other questionable methods.   For example, the price might be advertised as $3.95 per month but you may have to lock into a three-year contract in order to get that price.  Although this is a common practice, you need to make yourself aware of situations where promises turn out to be tricks.

Non-existent Support

A web hosting provider’s approach towards support can tell you a lot about their approach to the overall service.   When you call or email with questions, they should be more than happy to help, or at least act like it.  Don’t just fall for their 24/7 support claim.  Put them to the test to get an idea of how they will react when you really need help.