web hosting

E-commerce Hosting and Web 2.0

The phenomenon that is Web 2.0 has made its mark, originating in social networking platforms and evolving through traditional business applications.  Because it has become more widespread, web hosting providers are increasingly customizing their offerings to meet the demands of this trend.  This allows customers to benefit from a dynamic set of features that enable websites to thrive in the world of Web 2.0.

What is Web 2.0?

Web 2.0 can be described as a trend that revolves around using interactive, community-driven sites to promote the sharing of information, networking and other forms of collaboration among users.  Some of the most common examples of this activity are blogs and wikis along with social bookmarking sites like Digg and Reddit.  Thanks to Web 2.0, the customers are now able to interact with the business and actually play a significant role in the company’s successes.  This new wave of web interaction is quickly replacing the dull, static website of past times.  These days, users can interact with the website content and get involved in ways that were not possible before.  By allowing the customers to play an active role, your business will gain trust, popularity and most importantly, credibility in the eyes of your audience.  The web has changed and this is now one of the essential keys to succeeding.

You may be familiar with Web 2.0 and not even realize it.  In fact, popular sites like eBay and Facebook are perfect examples.  Ebay has its detailed feedback report while Facebook offers many web-based applications that allow profile users to get hands-on with the site.   These large, dynamic websites are powered by e-commerce hosting services, thriving off the same features and administrative tools that can be used to bridge the gap between you and your customers.

The Role of E-commerce Hosting

Here are some of the Web 2.0 features you will find in an e-commerce hosting solution:

Free Blogging Applications – Blogs can be considered as some of the Web 2.0 pioneers and many web hosting providers offer these applications free of charge.  WordPress is one of several blogging programs that functions well in the business environment.  These platforms are generally easy to use and very friendly in the eyes of the search engines.

Multimedia Support – Internet gurus are raving about how effective video marketing has become.  With support for multimedia technologies such as Flash and Silverlight, you can incorporate rich features that enhance the experience for your visitors.

Social Networking Tools – Social networking is the core of Web 2.0.  E-commerce hosting features such as chat scripts and bulletin boards will give you the power to create a community environment that makes your site the place to be.

Why Jump on the Bandwagon?

The internet is driven by Web 2.0 and if you don’t catch on, your business could get left behind.  Many have found that this is the most effective way to establish and strengthen brand recognition and keep existing customers around as well.  There are many ways to approach this trend and as long as you stick with the program, you can make your business a success.

Fantastico: cPanel’s Best Kept Secret

It is clear to see why cPanel is the leading control panel software.  The intuitive GUI results in ease of use while the rich set of features offers functionality that extends benefits to server administrators, resellers and end-users alike.  Indeed, cPanel has many qualities and one of its greatest attributes is Fantastico.

What is Fantastico?

Fantastico is an extremely useful application that usually comes free in web hosting accounts powered by the cPanel control panel.  Designed to run on Unix-like platforms, its purpose is to facilitate the simple installation of a wide range of popular scripts.  These add-on programs are totally free and can literally be installed in a matter of minutes.  The Fantastico advantage is all in the software and below are some of the categories you will find.

Blogs

The blog represents one of the very first social networking platforms and Fantastico gives you a wonderful variety to choose from.  Both Nucleus and b2Evolution are included but the most notable of all has to be WordPress.  Easily the most popular blogging application available, WordPress is widely supported by a large community and can be enhanced through a number of themes and templates.  If you’re looking to delve into the Blogosphere, Fantastico has you covered.

Content Management

Content management systems provide webmasters with a more effective way to build and administer their websites.  Even though most web hosting accounts come integrated site builders, these utilities fail in comparison to the power of a CMS.   This type of software is ideal for running medium to large sized websites and has the ability to assign varying levels of administrative access and permissions.  Some of today’s most popular community-based sites are running on content management systems.  The CMS lineup you will find in Fantastico includes Drupal, Mambo, Tiki Wiki, XOOPS and Joomla among several others.

Customer Relations

Establishing trusting relationships with customers is vital to the success of any business.  Fantastico betters the chance of keeping your customer base happy with applications like Help Center Live, osTicket, PHP Support Tickets, Support Services Manager and more.  These programs give you the ability to create the ultimate support center where your customers can get assistance through support tickets, FAQs, video tutorials and downloadable documentation.  Even if you can’t be around to answer the phone 24/7, such resources can assure that your customers are still able to get the help they need, when they need it.

E-commerce Tools

Fantastico has a little something for everyone, including those who desire to sell products and services online.  You can set up a web-based storefront in no time with popular open-source programs such as Cube Cart, osCommerce and Zen Cart.  Shopping cart software can get pretty expensive but these highly functional applications won’t cost you a thing with Fantastico.

These are just a few of numerous scripts that come bundled with Fantastico.  Other programs include discussion boards, photo galleries, project management tools and website builders.  Fantastico contorts to the novice, allowing those with little to no technical skills to instantly enhance their web presence. One could say that cPanel is a trendsetter as more control panels are being developed with application installers that mimic the abilities of Fantastico.