Web Site Or Facebook? Depends On Your Needs!



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There’s always discussion as to what is the best way to present your product or services to prospective clients. A company without a web site is rare. Only the smallest of main street businesses can survive without a web site… possibly. As people turn to the web, rather then the phone book to find the service they need, an online presence seems to be necessary to survive. From haircuts to juice bars, unless you are in a great location that guarantees constant foot traffic, you need to be found by other methods.

With newspapers and magazines dwindling, not to mention the cost of ads and television advertising, the web offers free marketing for any firm. The question is; what is the best venue? The answer is; what does your company need?

What Is The End Product/Result?

Recently a friend of mine needed help for an event he was holding. He wanted an eFlyer, web site, Facebook page, Twitter account and anything else I thought would help get the word out about the event and aftermath.

After a discussion of his needs and desired results, I sent him a creative brief that suggested a digital flyer that could be posted to sites, Twitter and emailed to his mailing list. It made sense, as this was a limited, time-sensitive project. It would have the build up to the day it was held, occur and then have some photos and comments. After that, it was a dead issue. I suggested a Facebook page to reach more people within the demographic, a Twitter account to keep people up on the event and undisclosed location as well as reach more of the demographic through the use of hashtags and I told him to forget a web site.

For this need, a static web site, even one updated regularly, including a blog section was just a waste of time and effort vs. what is available through Facebook. He insisted on both but his ability to dedicate the time needed to keep all accounts updated and fresh was limited, so the idea of the web site and blog was dropped.

The eFlyer was designed and he had friends and contacts post it on their Facebook pages, pointing people to the fan page of the event. The eFlyer was also posted to his Twitter account with the appropriate hashtags and the Facebook page garnered close to 4,000 hits in the first week.

It was easy to keep up with the two basic accounts, Twitter and Facebook, for news and blurbs leading up to the event and within the month leading to the event date, the fan page had over 10,000 hits.

Would a web site draw the same attention? Possibly but it would have to draw on the addition of the Facebook page, which would be an extra step in his daily posting schedule. For one person servicing all of the social media needs, it was a time drain he couldn’t handle.

This fit his needs but what fits YOUR needs? If you are a Fortune 100 company, you have a team of marketing/social media people to post all over known creation and that is where you need to be. If you have a small service-oriented company, such as being a freelance designer, hair dresser, house painter, plumber or limo driver, just to name a few, you certainly don’t need both a Facebook page AND a web site. A web site alone will do better for you with the proper SEO so customers will find you easily.

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