Currently set to No Index

IT Operations

End User Support: Excuses From The Userland

No matter where you worked in IT support – enterprise, remote, online, consultant, friend, whatever – you have heard many excuses from the end users. When you thought that you…

Enterprise IT In The Post-PC Era

As I have discussed extensively in the Bring Your Own Device (BYOD) series of posts, and considering the current consumer trends, we are living in a post-PC era. People no…

7 Deadly Data Center Sins

Let’s admit it. We all commit stupid sins and hope that nobody catches them. We do it in our own computers, sometime in our friends’ computers (and spend hours trying…

When Not to Go Cloud

The spread of the Software-as-a-Service (SaaS) applications, their connection with all types of computing devices from personal computers to mobile phones and their ability to save data directly to the…

IT Staff’s Major Headaches

IT is about day to day challenges. Most seasoned IT professionals have learnt how to deal with those challenges, which are all resource drainers. Here is my take on the…