web hosting

Emphasizing “Reliability” in Web Hosting

One would think that with all the web hosts on the market, picking a reliable provider out of the bunch would be a fairly easy process.  Unfortunately, that is not the case at all.  Reliability is essential for a website, especially one that handles business transactions or other mission-critical functions.  In fact, it can make the difference in whether people become frequent visitors to your site, or simply make one trip and never come back at all.  While most companies will advertise a 99.9% uptime guarantee and make the claim of being reliable, not all are in the position to provide you with a dependable service.

The Importance of Reliability

Why is it so important to invest in a reliable web hosting solution?  The easy answer would be the peace of mind that stems from knowing your site is always up and running.  Just imagine trying to log into your site to make updates or add new content and not being able to do so because the service is down.  These days, web users expect more and more from webmasters so if you can’t ensure accessibility, they will not be coming back to your site after suffering a miserable experience the first time.  Many businesses have crumbled and never really get off the ground because their websites either ran incredibly slow or were not available at all.  If you are concerned about people being able to view your website, signing up with a host that can assure its availability is a must.

Aids in Credibility

Reliability is not only essential to your website, but your overall web presence as well.  On the hosting marketplace, 99.9% has become the standard for uptime so you should expect and accept nothing less from prospective web hosts.  Some even have infrastructures in place that allow them to exceed this figure.  If a hosting company cannot provide you with a reliable services, the chances of you obtaining success online are very slim.  A website that runs slow or is always down because of technical difficulties is one that will send visitors clicking their way to competition and cause you to lose substantial potential revenues.  The web host should be the partner that helps you succeed with a website or online business, not lose money and ruin your credibility.

Obtaining a Reliable Solution

Accessing a hosting company’s reliability can be difficult without actually being a customer.  In fact,  most web host’s appear very professional and dependable on the surface.   However, there are a few approaches you can take before signing up.  For example, reviews serve as a great source of information as they tend to carry a lot of useful details about certain companies.  Aside from price and features, many of them also hint at the host’s reliability and overall quality of the service.  A good mix of expert and user reviews can go a long way in helping you decide what companies are worth a closer look as well as those that should be avoided.

Why Mac Web Hosting is a Worthy Consideration

For years, the Mac operating system has prided itself on being an intuitive and user-friendly operating system.  When considering its tremendous power, it should be no surprise that Mac OS X is now being increasingly used in the server environment as a web hosting platform.  The server version of the product has evolved tremendously over the pass decade, growing more advanced with each release to introduce new functionality and enhanced components to support web applications and websites in general.  If you are currently at the stage of choosing a platform for your website needs, this article will explain why Mac web hosting could make a viable alternative to the more trendy options.

Mac’s Journey Through Web the Hosting Industry

With the launch of Mac OS X Server in 1999, Apple began to embark on a more modern operating system that offered the user-friendliness of Windows, with the power and flexibility of Unix, the OS from which it borrows many characteristics.  Mac OS X Server was released as a consumer product in 2001 and became more widely adopted over the next year as its functionality and stability were enhanced to the point of widespread usability.  In 2003, Apple introduced version 10.3 of its Mac OS X Server and the software quickly became a mainstream option as a platform for Apache 1.3 web servers.  At this time, the OS only supported Apache through the use of GUI administrative tools.  It wasn’t until 2007 that the software would offer support for  Apache in native form via the GUI management tool set built into Mac OS X version 10.5, more commonly known as Leopard.

The Benefits of Mac Web Hosting

Aside from a rock-solid core based off the powerful Unix operating system, Leopard 10.5.8, the latest edition of the Mac OS X Server product, is equipped with preemptive multitasking, protected memory, advanced memory management and even tighter security than before.  The platform is tailored to ensure the maximum service uptime with fault tolerance features that offer the ability to constantly monitor system activity, restart troubled services, and recover from system failures.  It also has the ability to restart the system automatically following a power outage, thus helping keep downtime to bare minimum.  In addition to these benefits, Mac OS X offers a suite of web-friendly features that include network management, server-side scripting support and Quick Time multimedia streaming among several others.

Potential Drawbacks of Mac Web Hosting

Mac web hosting is definitely scarce when compared to the market offerings based on the dominant Linux and Windows platforms.  This is partially because that even though improved, the system’s GUI is still quite complex and technically challenging.  However, for the user who is sound in command-line administration, this platform can be just as efficient as any other.  In the end, web hosting on the Mac OS X platform will always be a great choice for those who demand a stable and secure web environment, two qualities you must have in any hosting solution.

Bursting Five Managed Hosting Misconceptions

More small and medium sized companies are thriving due to the benefits of managed hosting.   However, with the popularity has come various myths about this service that have done nothing but confuse interested customers.  To keep you in line with the facts, this article will debunk five of the most common misconceptions about managed hosting.

1.) Managed Hosting is a Completely Outsourced Solution

The way some describe it, managed hosting is a type of service that completely alleviates you from server administration and daily management tasks, a fully outsourced service that does not require you to lift a finger.  In most cases, this isn’t true.  While you typically get far more automated assistance than offered by a dedicated hosting provider, the level of managed services all depends on the price, package and host you select.  Even when signing on for a fully managed contact, you will still be responsible for design, promotion and the basic administration of your site.

2.) Only Inexperienced Users Need Managed Services

Many have the misconception that managed hosting is strictly designed for businesses and individuals who lack the abilities needed to maintain a web server.  This comes from the fact that managing a dedicated server requires a certain level of technical skills, which is the reason that several choose to outsource these tasks to another company.  Be that as it may, managed hosting can benefit all types of customers, even those who are well versed in administration and know their way around a web server.

3.) Managed Hosting is More Reliable

Almost all companies will promise you a respectable uptime and reliable service.  The same holds true for managed hosting providers.  Although you have your own server, there are still many incidents that could possibly result in service interruptions and downtime.  The reliability you get from a managed hosting solution all depends on the company you choose.  If they have taken the time to build a stable infrastructure with redundant systems, downtime should be a very rare occurrence.

4.) Managed Hosting is More Secure

One of the biggest misconceptions you can fall into is automatically assuming that a managed hosting provider will keep your server secure.  Most companies take the necessary steps to detect and prevent common threats such as malware, intrusion, DDoS attacks and other exploits.  What you should know is that no server or web hosting system is ever 100% protected.  Different strains of malicious software are released on a frequent basis and hackers grow more sophisticated everyday.  This is why it is so important for both you and your managed hosting provider to make security a priority.

5.) Managed Hosting is Cost Prohibitive

In general, managed hosting is more expensive that your typical dedicated server plan.  However, it can also result in tremendous cost savings for your business.  These savings are obtained by the fact that you don’t have to make any costly upfront investment on hardware, software or infrastructure.  You can also spare yourself from having to hire a professional IT team.  At the very least, you can keep staffing expenses to a minimum.  Over the long run, managed hosting can be far more cost effective than leasing a dedicated server.

Advanced Web Hosting Technology

Along with the web hosting industry comes a lot of unfamiliar terms and technical jargon.  While some are self explanatory and a bit easier to process, others are downright confusing, especially to the newcomer who knows little to nothing about the industry.  This article will introduce you to some of the more advanced terms and explain their meanings.

Availability

Often referred to as uptime, the availability of a system describes its accessibility and ability to provide a level of redundancy that works to prevent failure at any single point.  For instance, if only one server is responding to HTTP requests, the server qualifies as a single point of failure.  If there are two web servers in a load balancing scheme, then the load balancer itself is the single point of failure.  Most high availability systems are equipped with efficient fault-tolerance mechanisms to ensure the necessary redundancies.  Because 100% availability is costly and rather difficult to achieve, the industry standard in the web hosting business is at around 99.9%.

Load Balancing

Load balancing is a method web hosting providers employ to more evenly distribute the system load over a group of available servers.  This technology is used to ensure that all servers process their fair share of requests without being overworked and more susceptible to failing.  There are many types of load balancers and these mechanisms come in both software and hardware varieties.

Response time and Transaction Load

The performance of a server is associated with the response time of a given transaction load.  In regard to a website, it is measured by the time it takes to load web pages and process requests to the web server.  The performance of large, high traffic websites can be greatly enhanced by upgrading hardware, residing on a dedicated server or utilizing load balancing technology.  In many cases, fine tuning software packages such as MySQL and PHP can also increase response times.

Scalability

The scalability of a system generally refers to the property that enables it to service any given load by upgrading hardware or incorporating additional services in a predetermined manner.  It essentially describes an instance in which performance and throughput can still be maintained once the load increases.  Scalability is a great quality to have in a web hosting solution as it can support the growth and increasing needs of your website.

Session State

Session state is often needed to maintain the connection of a client program and a given server.  This typically needs to be done to accommodate a user who is logged into the system.  If the topology consists of multiple servers, maintaining session state is crucial and something that must be taken care.  Most load balancing software applications on the market provide facilities that enable this to done.  The most common methods are implementing cookies and rewriting URLs with the server details included.  load_balance.htm

Throughput

Though closely tied to performance, throughput is best described as the number of concurrent transactions the server is able to process.  The higher the throughput, the more processing power to the system.

Making the Most of Uptime

You may have noticed that most web hosting providers boast either a 99 or 99.9% uptime guarantee, a percentage that refers to how often the service will be up and running.  As a customer, these numbers look very impressive as they are not that short of perfection.  However, after learning more about these calculations, you may think twice when encountering a seemingly respectable uptime guarantee.

What is Covered in the Guarantee?

In most cases, the uptime a web host refers to only covers the servers and not the network.  When it comes to network issues and general maintenance, downtime is something that can heavily outweigh the advertised uptime guarantee.  This is why some customers running mission-critical operations look for SLAs (service level agreements) that compensate you in one way or another if downtime exceeds the agreement.  Unfortunately, several of the leading hosting providers usually do not make such an offer available.  The situation becomes even more complex when considering the potential downtime you could experience during the course of a year.  When doing so, the near perfect 99% doesn’t look so attractive.

Let’s work with a few examples.  A 98% uptime means that over a 12-month period, your website could be down for 175 hours and 19 minutes, which translates to about a week.  99% isn’t much better as your site could be unavailable for approximately 87 hours and 39 minutes over a one year period.  This is still a lot of time for someone running a busy website.  Most providers try to uphold the 99.9% uptime guarantee because it translate into the most reliable.  This is far more respectable as it means that you will only endure about 8 hours and 46 minutes of downtime over a 12 month period.  Sadly, downtime usually exceeds this number by far.  Even worst, many customers are in a no-win situation, forced to suffer from unavailability without being compensated for the excessive downtime.

Recognizing a Respectable Uptime

The best way to approach the perplexing issue of uptime is to select a hosting provider with a good reputation in the industry.  Downtime is unavoidable but it is much better when dealing with a company that will not try to manipulate the numbers and do all they can to ensure the highest availability.  Look for a host that provides good support so if something does happen, you can get in touch and find out how and when the service will be restored.

As far as the uptime guarantee goes, it is something you should look into if you are truly concerned about the availability of your site.  Read the fine print, do some investigating and if possible, choose a company that bases their uptime percentage over a monthly period.  If the calculations are made over a year, you could have a difficult time getting accurate credits for any downtime incurred.  Most reputable hosting providers take various measures to ensure reliability but things do happen.  When they do, you want a host that provides a fair playing ground with a guarantee that has your best interests in mind.