1and1 Dedicated Review

I have had 3 servers with 1 and 1 for 3 years now and I have been very happy with their service and uptime. I am running windows server for streaming and also web hosting. I never had one down and when I call their dedicated server support they are always very helpful.

They have the worst support and customer service that I have seen. I ordered Dynamic Cloud Server from them and for FOUR days they were unable to make it work! I sent them several emails, made a call - NO results, NO responses, NO excuses, NO explanation. It is unbelievable.

We have been with this company for 4 months now and each month the server goes down for unknown reasons. i have spent more time on the phone with their tech support who to be quite frank don't know their arse from their elbows, i kid you not. my 15 year old son knows more about servers than these twats do. i have spent too much money on the phone to them.don't be fooled by what BS they tell you. stear well clear of this company as their servers are total crap. their dedicated server support is located in the usa but if you have a problem that involves server re-imaging then they transfer your quiery to their german office which after a couple of days they seem to know nothing about when you phone them for an update. complete waste of time. why these companies are allowed to be in business is totally beyond me. they should be ashamed of themselves.

I cannot believe 1and1 is on the list of the top best hosts. Is webhostinggeeks getting paid to list them? There are so many terrible things said about 1and1 and I just experienced it myself. These guys make cancellation extremely difficult (good luck cancelling their services!) and they are known to bill credit cards long after a customer terminates services. They use deceptive mechanisms to re-bill you. I cancelled my credit card because they would not cancel my services with them despite me calling them and repeatedly telling them. So I started getting invoices in my email that my credit card was declined, and of course I ignored them (no way in hell they get my current CC#). 2 weeks ago, I got anohter invoice stating I owe fees. But again, I ignore it. So guess what they do? They send me a PDF invoice for a CREDIT to pay me 22.00 for a "refund". They will credit the refund to my credit card on file. Of course they just want my CC so they can REBILL me!!!