Avg. Customer Rating for HostMonster (3.2 Stars):
Number of Reviews: 61

Un-reliable Hosting!
"My web site has been down all day, it's a business site and this is costing me money. First they said it would be back up in a half hour, then they said 8 hours, now they say they don't know when. When I asked them about reliability and why they don't have any redundancy in their servers they said that for what they charge this is what you get. Well, I'm not going to stay with them much longer...."
Reviewer: Unhappy with Host monster from USA Jul 24, 2008
Undependable Host
"1) Email repeatedly has trouble being sent due to "server problems" 2) Site is down for 6+ hours: due to "server problems" 3) When we had some problems with SMF forum software, an HM tech person falsely stated that it was being discontinued. "
Reviewer: Anonymous from Anytown, AT 55555 Jul 22, 2008
Good host for everyone. :)
"I've been using Host Monster since June of 2007 and have had a great experience. If I do have a question, I just fill out a ticket and they answer in a few hours. I've been very happy with them and I like that I can pay yearly. Everything is really user friendly. I had a few questions about things when I first started with them, but everything on the hosting panel is pretty easy to figure out."
Reviewer: Sara from Southern Maryland, USA Jul 13, 2008
Worst i have ever used
" This is the worst support team i have ever dealt with. Takes them over 24 hours to answer a question using either email or their helpdesk system. I have posted 2 tickets since the 6th of July and haven't yet received an answer about either one of them. They suck for support."
Reviewer: Troy from Indiana Jul 13, 2008
Monter Host Sucks!
"One of the worst in the world! I just don't understand how it could be ranked as best 10 webhosting?!!! The system sucks! The customer support is not professional at all! I was like asking an elementary student for support! Right after signing up the hosting and realize the services is out of my expectation, i quickly sent mail to the billing department for refund, but my mail was rejected by the system! This webhosting is nothing but MONSTER!!! "
Reviewer: nix from Singapore Jul 12, 2008