Avg. Customer Rating for Inmotion (4.3 Stars):
Number of Reviews: 270

Very Good and reliable
" I have tried a few hosting services (and they were bad) before ending up to InMotion hosting. Customer service is prompt and efficient. My website is always up. Set of tools is sufficient to get started and more. Many web traffic analysis tools available. I am very satisfied. Thank you InMotion ! "
Reviewer: Marc/www.lp2cd.ca from Quebec, Canada Mar 09, 2010
So Glad I Switched
"We were very unhappy with the poor service and reliability of another web hosting company. Did a web search and found that Inmotion had the highest reliability rating and the price was about a third, we jumped and are thrilled. Our website loads faster and the customer service is superb. Well done!"
Reviewer: Titan Real Estate Investment Group from Los Angeles, CA USA Mar 08, 2010
Stay Away Unless You are a Techie or Can Afford to Hire One
"Unhappy with my current host due to chronic email problems, I wanted to fly to greener pastures. InMotion was rated tops and they focus on business sites, so I went for it. I asked all the prerequisite questions, except one: What would "I" have to do to get set? The answer: EVERYTHING. They send you an email with lots of information, and expect you to do every single aspect of your setup and transfer from FTP transfer & Upload to testing to setting up the email accounts, to pointing your domain name. So, if you are not a computer geek or can't afford to hire one, you are not going to be happy. I'm a retired software engineer, and even I could not make hardly any of their instructions work. Getting tech support on the phone to help with the instructions ... they were nice ... but nice doesn't cut it when something goes wrong and they refuse to look into it! Kid you not. Icing on cake? "I" had to fill out a cancellation request form and wait. They can't even cancel a transaction?"
Reviewer: Anonymous from New York City Mar 05, 2010
Bad support, slow server, should remove from Top 10 list.
" I read a lot or review site said it's the best bussiness web hosting site and I sign up for their services. Here is the true story. I am total new to unix base OS server and had a lot of problem need their tech support to support me. I try to call their tech support but i hear 30min music and I give up. I try their online live chat support and 95% of the time are closed. I got lucky finally go through once, but that tech support can't solve my problem and wants to cut off me quick. So I google my problem and spend another day to solve my peoblem by myself. Finally, I find out it's their server problem, so I wrote email and teach those techsupport how to solve my problem. If the review site has negative point I will give negative points for support. I guess you have to be PRO in unix base OS or you will have hard time to setup your website. NEWBIE BEWARE"
Reviewer: Akito from usa Mar 04, 2010
A Rare Gem in the Internet World
"I just had another perfect experience with the InMotion Hosting Support Team! I have intermediate knowledge of Web design and use Dreamweaver CS4. Literally every single time I contact the Support Team, and it's often due to my lack of working experience, I receive A-One, 5-Star service - both via phone and live chat. This is my second year with InMotion and I wouldn't consider moving to another company. The E-Commerce package I use is well within normal price ranges, the C-Panel is extremely user friendly with plenty of quality add-on software programs available - and most importantly - the service is UNMATCHED by the competition! There's cheaper providers out there, but that's what you end up getting... a cheaper product! I have never hesitated recommending InMotion to my friends and family - lots of them are current users. So if you want first class service, no lies about what's included, and the biggest bang for your buck - go with InMotion Hosting! "
Reviewer: Rick from Nampa, ID USA Mar 03, 2010