HostMonster Review

Used to be a great service, but lately they have been coercing people to upgrade to more expensive services. Unlimited is a joke, as they limit the number of files you can have, even counting the junk mail that builds up in the bulk mail folders. Now, they are severely limiting number and size of files in SQL databases. Even a basic Joomla install with a small ecommerce VM file will go over the limit. Then they threaten to cancel your account and take you offline if you don't remove the files or upgrade to a "Pro" account. I'll be moving my five accounts away from Hostmonster.

I have easy video player and only easy video player hosted on a domain on Host Monster It appears there is some type of issue that is prohibiting any of my videos to even appear on my site. They say it's in a file on the domain but since their last back up is 7 days ago and re- installing did not work they have said basically tough They told me to go elsewhere. And THAT was from a supervisor. I asked for help in getting this fixed somehow and they are not interested. Their support is awful and their attitude is worse.

i don't recommend this kind of hosting service. i paid for 1 year, and after 10 days they close my account for a fake reason. i just use a ftp account for transfer data and they waring me my data violation the TOS. so, they make me many problems, i trust in them to get a good service, but at the finally they don't offer nothing. dont trust in them

their service is going down day by day,better to improve the service

Hi, I have been using many web hosting providers shared hosting services for various projects, mainly done in Drupal. Recently I took on HostMonster because my client already had their domain there, so I said what the heck, they taut the same description and capabilities as all other webhosts in their category [shared hosting]. It's a pain to deal with their tech support for in-depth issues, it seems they can't really be helpful other than sending you links to forums and tutorials because it's not their responsibility to address certain issues. They also take an average of 30-48 hours to answer. Chat support is much willing to assist, but they can only go so far.

I've used Hostmonster for 4 Years. Last time there're lots of good technical support rep in hostmonster. The problem now is that all of them are gone and new Technical support Rep cant even answer any question that i asked. Another Problem on Virus when they scanned the system and found out that my account was infected by a virus and asked me to removed few files but, on february 2012, i got hacked that use the vulnerability on .htaccess. so my site was redirected to specific domain through .htaccess. I asked em why didn't they notice this and ask me or help me remove this. They told me that its because somebody told them to scan things for the previous case, but i think this is ridiculous. 1st they asked me to removed several infected files, as for the second time, they told me to do several things like changing password, updating script etc2 and i did that but still won't work. I asked em to help me regarding this but they gave me a shit. they told me that they cant help me with this

I ahve purchased the Monster Headphone, they happened to be faulty. Customer Service staff not attending to my messages, not following up to replace the headphones! Don't ever purchase their products, you will regret if you do!

Moved my site to them and had lots of problem at the beginning and received database error all the time, while they refused to accept that that problem was from their side. Finally after a lot of struggle I made them move my site to another server. On that server the response time went too long and they still do not want to accept that this problem is from their side. Finally I decided to move my site to another hosting. Now that I am making a backup from the files I have on their server, I have problem and FTP becomes disconnected so many times. Not recommended at all.

In both cases i've needed tech support for hostmonster they've failed miserably. Interestingly while i was moving to hostgator the HostGator support rep helped me with my Host Monster problem! The most recent of the two support tickets, i requested the modified files for Feb 19 as the hack occurred around that time, but they only provide you with the last 12hours of ftp logs. Four days later they sent me the logs for the LAST 12 hours of the 23rd... As you can guess i let them know that was incorrect. Two days after that the 'next guy' responded saying the first guy did send me what i requested and that i could do plenty of research online to fix my problem. This is the same response i received the first time i contacted support. The only difference was this time i caught the hack before HM did. Last time they found it. They still haven't detected the infected files on my account.... I suggest you find a company with better support.

Hostmonster is misleading clients, it says unlimited space, but it is not. They give you a limit on how many files you can post, limit on videos, and the wost thing is they give you a limit of 1100 Tables, Hostmonster is only for someone who is looking to create a basic HTML website. Trust me I found out the hard way, hostmonster suck!