Web Hosting Geeks

Uptime is horrible..

The uptime guarantee on their homepage is basically a lie. There's downtime nearly every day, for almost an hour at a time. Several hour downtimes come every few weeks, mostly in the form of database connectivity errors (the status page always says "the box is under heavy load; you may experience degraded performance").

anonymous.

3 yrs ago bluehost was the best, and if you get the 1 yr plan they treat you like a king. I made the mistake of trusting them and paid for an additional 3yrs. in the past 3 yrs My website has been down at least 7 times 1 time for 3 days. The final straw just happend I keep checking my website because it is always going down, and this time I was locked out they told me someone hacked my site and implanted a virus and all my files was infected and the only way to clear it was to nuke my site. I have several domain names with them, and I have been building it for 3yrs and when they nuked it I lost everything all my files was gone 3yrs of hard work destroyed in 15 minutes now I have 1 more year on my contract and I'm starting all over again, and there technical support team went to the forest gump school of computer training to be train and are no help at all so run don't walk away from bluehost as quickly as possible don't get cheated like me and many others have RUN!!!!!

Up time is less than 75%.

During my 6 months with bluehost, I have encountered slowness and downtime 2-3 times a week. This is totally unacceptable if you want to host a small biz site there.

Site Down 2nd time in 2 Weeks.

For the second time in as many weeks my site, including all my email, has been intermittently down for more than 24 hours. Discussed problems in a series of emails with BH persons. Their comment was they were the cheapest around and they weren't going to spend money creating the ability to backup sites when the server on which they reside goes down. If I didn't like it, I should shop around for another host.

Server down site dead.

My web site was down for around 24 hours the other day. When I called in I was told the hard drive of the server it resided on was down, there were backups, and they were working on restoring service. As I said it took around 24 hours. According to the help desk person I spoke with they have backups. What I'd like to know is why, when a server (hard drive) goes down, as was this case, that they cannot readily load affected sites on other server(s) and restore service while they repair/replace the components of the failing server? Do they have insufficient server space to allow doing this? Or are they lacking procedures, trained personnel? what?

Highly Recommend Blue Host.

Excellent host with fantastic customer and technical support, lightning fast performance and excellent range of applications and scripts. I love that I can created lots of sub domains and install any of the applications to try them out. Setting them up and configuring them is instant. I very highly recommend Blue Host to anyone.

A web host of Choice!.

Bluehost is my choice for more than a year already. Their SimpleScripts also makes installation of Wordpress and forum scripts and other popular website scripts just a one-click install. Hence, you have a website up and running in 2 minutes. Read more about SimpleScripts here --> hubpages.com/_writenow/hub/websitein2 minutes

Auto Renewel of Account.

Yesterday Bluehost decided to renew my account without my consent. My account expired more than a year ago.. Although I did receive a refund, I'm unhappy because I got charged interest on my credit card for nothing. It's just ridiculous. Plus my domain name expired ages ago as well so I don't know how I would've used the account anyway.

WARNING DO NOT USE BLUEHOST!!.

WARNING DO NOT USE BLUEHOST!!! I just had Bluehost completely shut down and delete all 10 of my domains because of suspected phishing through one of the Simple Scripts I have installed on my Wordpress sites. They can not and did not tell me which one(s) they simply just shut down my entire web presence as per their terms of service agreement which is like 25 pages when you sign up and usually never read through. No further explanation and the customer service rep was so arrogant it was unbelievable. WARNING DO NOT USE BLUEHOST!!! I made the biggest mistake in placing my trust in them. BLUEHOST IS TERRIBLE.

Inflexible... rude billing customer service.

My hosting account was left unused for > a year... apparently, there is this automatic renewal thing in their contract which I didnt take notice of... Unaware, I suddenly received my credit card statement with USD 190.80 automatically debited from my account! When i went on a live chat with the Billing CS, all i got was rude and inflexibility. Even though I had mentioned that my account was unused, and that the email account registered was also unused and inactive, the CS could tell me "it is your responsibility to update", "if we did it for you (the exception), we'll have to do for all", "it didnt matter that u didnt use your email"... SHEESH!! Thing is, my account had nothing setup and I didnt even setup anything since i registered. Anyway, it was a super bad experience with a super bad attitude CS! I'll not recommend the sign up with the automatic renewal.. too risky!

RapidSpeeds.

Absolutely amazing Dedicated Server hosts. These guys are OVH Resellers, and by far the best OVH Resellers. The setup times are quick and effecient and you are kept up to date with the progress. There are more than enough options for OS's, pre-installed applications and Windows licensing options available. I initially ordered the incorrect server, this was a mistake on my part, but this was quickly rectified by the owner of RapidSpeeds quickly and without any fuss. 50 minutes later my dedicated server was setup. RapidSpeeds comes with the OVH Manager tab where you can keep track of your bandwidth used, uptime, resource monitoring, rebooting options and an automated OS installation option. If you want Linux, install it. If you want Windows, install it. Both of these above options only take minutes to do without having to log a support ticket. Since ordering from RapidSpeeds, my server has had 100% uptime apart from a 12 second issue which related to DNS. I was notified via email and

Bluehost changes terms on you. Do Not Trust..

Read this in BH terms. IT IS NOT REALLY UNLIMITED. I know,I have experienced their ABUSE. 7.02.. What "Unlimited" DOES NOT mean. BlueHost.Com employs complex mechanisms to protect its Subscribers and systems from abuse. BlueHost.Com's offering of "unlimited" services is not intended to allow the actions of a single or few Subscribers to unfairly or adversely impact the experience of other Subscribers. I HAD,with emphasis on past tense, 2 photo websites with many school sports and aviation photos. At one time, I had over 700,000 photos. I got an email stating I must reduce to under 400,000 but no mention of terms of service violation. I complied as most files were some kind of user generated files that could be deleted without issue and generated automatically which I stopped. Then, just this week, 2 years later, I get email stating I must be below 50,000 files and I was currently sitting at 204,000. What is their problem? Do you want it to be your problem? no more room to type

Too much spam.

Wev'e been with bluehost for about 8 yrs The first years spam filters worked great. Then they offered a new pay spam filter you could upgrade to. They wanted I beleive 8.95 a year per mail account. We declined it and all of a sudden spam went up dramaticly. Now I see they want $12 a year per mail account. Although it will be a pain in the a?? we are getting ready to switch.

Losing Customer.

Wow, talk about arbitrary changes. For many things in life, if they aren't annoying, you don't change them. The concept of social inertia - you have to be annoyed to change. Well I am annoyed. Bluehost has constant "updates" that seem to cause problems with my IMAP email synching. Now, they have mandated a password change so arcane that I have to write my password down on a sheet of paper to remember it - kinda defeats the purpose of it. Especially in light of Cormac Herley's (of Microsoft) recent study that shows changing passwords does no good at all. I spoke to tech at Bluehost and apparently they have gotten an earful, have removed any forum postings regarding the password change and told me to "live with it". Net net, this gets me to move all of my domains under a single more friendly hosting company - should have done it a while ago...

Disappointed.

Yeah, it's all good until something goes wrong (like there's a server problem) and you discover that they don't do backups and you lose everything. Everything. And their Tech Support just shrugs. This was the deal breaker for me. I can put up with their frequent "upgrades" when things just stop working for a while but they lost me when I lost my 15 websites. So, if you want cheap they're okay. If you want reliable, my advice is stay away.

Bluehost User Review.

I have found the tech support to be very mediocre. I seem to know as much as they do, especially when you have to call after main daytime hours. During the day, the guys are pretty good. All other services are great, no problems on any score. I would definitely recommend them.

cheap and good support, but totally unusable .

I had been with blue host for only two weeks and my website was down TWICE. It was also extremely slow. So what is the point to provide a slow and inaccessible web hosting service? But I still want to mention the good parts with bluehost * instant setup * instant response for almost any request * instant no-question-asked refund. Still. If it is slow and frequently down. All other goodies do not matter!

.

I'm presently hosted @ Blue Host, I'd been a happy camper all along untill recently. One day my p word went invalid. There was no notice from the host, but upon logging into their c panel I was informed that my p word, as well as all p words, had been squashed, and I needed to pick a more secure one. I had a secure one, for years. I remembered it too. Now it's forcing me to add an extended character, a capital letter, and a lowercase letter. I scrambled and came up with something but that's not the point, they just did it unannounced, calling support got me sympathy, but nothing they could do... next their now throttling bandwidth. and their compressing your page to get it through their too small infrastructure. their page reads now hosting 1,000,000 domains! (not actual customers, domains...) I read now collecting nearly 1,000,000 dollars a year! you'd think they could do better than becoming host Nazis... Their CEO is a total out of touch arbitrary... fool, just read his blog mattheaton.com/

Bluehost hosting review.

I have used Bluehost for several years now and have nothing but praise for everything they offer and have done for me. I was not totally new to website development and such, but was not really seasoned either. Bluehost customer service has gone above and beyond what I thought possible many times with me. Bluehost is a truly wonderful company to host your websites. They have offered me so much help that, at times, I feel I paid for the entire year of web site hosting in a day's customer service help. You could never go wrong with choosing Bluehost. And, whether a big deal or not with you, Bluehost's entire customer service staff is located in Utah. This makes english a natural language for them, and your experience with Customer Service more enjoyable.

Rigid.

Bluehost shutdown my password because they wanted me to comply with their security criteria. Mind you, this password is acceptable to my bank and securities accounts. I asked them to assist me in this matter by email, ticketed and by phone. They apparently do not need my business because they refused to assist me.

New Password Requirment .. Losing Customer.

Bluehost has just changed their password policy to require a stronger password. This is understandable, but they have lost their user friendliness rating from me because of this. Instead of requiring a certain numerical strength in their passwords they have required that you put a symbol in your password. I have no desire to do this. My password is sufficiently strong without it. Why wouldn't they just require a certain numerical strength password and not care about how you got there. perhaps someone would use more capitals or numbers and letters to reach it. I have no desire to change my "strong" password on all of my sites because of bluehost, nor do i have a desire to have to remember multiple passwords for multiple sites. Forced to use symbol in the password now has me looking for a new hosting provider. -sun

Another to stay away from.

I'd been using Bluehost for a couple of years before referring them to friends... one of which was the church I go to.. after being there for about 2 years, for a reason they couldn't explain, our entire public_html/ directory was GONE! Just gone! I had a couple month old backup but asked them to restore the backup they had, which would be most current.. they first told me it was corrupt and unusable, then told me they stopped backing up! So... I restored my own backup, prior to the redesign we gave the site.. and did some research.. come to find out, they changed their TOS to NOT include backups, and even though I have a copy of the TOS when I signed up and paid,.. they would do nothing about it. As I began to read online, it seemed they were having revenue difficulties and instead of buying more servers to handle to mass of customers falling for cheap offers, the used the backup servers! I'll be leaving a review here and at best-website-host-reviews.com as well - be ware

Bluehost = WOW EXPERIENCE.

Trust me im not the "review.typa.person" but seriously choosing bluehost has been the best decision this year so far :D the customer support is so absolutely amazing that i even came to write about it! im new to these webhosting stuff and they've helped me in every single detail, all the way to what i've wanted. I consider myself a raving fan...!!! big time! i highly recommend it to anybody since i know this kind of service is hardly found these days. Completely wowed :)

I was not happy.

I used there service for less than a year. They always had phone problems and it was hard to get hold of support. Then they took my biz website down and didn't inform me.. I had paid for a two year contract. I moved all of my sites off their serve. I will never use them again

robbed .

In January 2009 they changed my billing information and charged me for another year in 2009. Finally in December 09, account canceled. February 2010 comes around and now they charge me $10 to renew my domain. Hard core thieves and they make leaving a major task. Stay away from Blue Host. Totally unethical billing tactics. I expected better.

Excellent web hosting.

I've read mixed reviews on Bluehost service and I'm glad I went with them. They are priced alittle higher than most currently hosting plans from other companies, but if you want reliability, Bluehost won't let you down. I've had my service with them for over a year now and have not experienced any downtime except for once for a scheduled maintenance and that was only a couple of hours during early morning hours. I would recommend Bluehost to anyone looking for reliable service that's willing to pay alittle more for quality.

Consistantly good since the late nineties..

Following the demise of my hosting company in 1998 I decided that it would be better to design my own web site and host it in the US. (I am from NZ). I checked the reviews and liked what I read about Bluehost and joined up with them. - I have been with them ever since, why?? coz they have been absolutely great. I am not a geek and I don't know a lot about web design but they treat me with patience and understanding. I know I am supposed to tell you what I like and what I don't like, well its simple - I like everything they have done for me in the past 10 - 11 years and I don't like one annoying little pop up when I go to my control panel. Still that is not a big problem compared to the tons of help they have given me over the years. Keith Smith motelminders.org

Limits email on all accounts.

Bluehost has cut off ALL catch-all email accounts without notice. That means that if your customers don't get your exact email perfect, Bluehost simply throws out the message. What a good way to alienate YOUR customer and lose you business. When you look for a host, look for one that offers reasonable guarantees that you will get ALL your email. (Good Hosts will temporarily disable a catch-all account during spam attacks for you, but then reinstate it after a reasonable amount of time.) Blue host simply throws it back at YOUR customers.

Host Monster, Fast Domain, & Blue Host -- Same company.

Host Monster, Fast Domain, and Blue Host are all the same company. Any differences are cosmetic. Even the prices are the same, but sometimes one is slightly less than the others. It's really interesting to read how people write about such different experiences when they are the same company with the same support people answering the phones.

Have to give your password to keep account activated.

I just signed up with Bluehost, but after the payment was taken and my account was created, the account was canceled. The reason given was incorrect contact info. I called their support line, and was told that I would have to snailmail my ID and also give them my password in order to activate my account - i.e. there was no problem with the contact information with my account. I don't see any reason why I should have to give my password to them to activate my account, so I canceled it. Stay away from Bluehost.

Terrible Service.

I have been a customer with BlueHost for a few years now, and today I receive an email from them saying my account has been deactivated! No specific reason,. they wont help me fix whatever the issue is, and the support staff have been rude, sarcastic and unhelpful. Even the CEO wont reply to my please for help. Stay away from them is my advice!

Bluehost servers are case-sensitive.

A supposedly simply process of transferring my files from one server to Bluehost turned into a nightmare when I discovered that Bluehost server software does not recognize "dinah.html" and "Dinah.html" or "Elvis.jpg" and "Elvis.JPG" as the same files. I was faced with changing by hand hundreds of links to images and pages that worked fine on my previous server. Also, the PRE tag did not work reliably with Bluehost software. When I contacted Bluehost customer support for help they answered the phone quickly and in a few minutes sent me an email saying "sorry but we can't help you." I've asked for my money back and am searching for a new web host.

Not for the part-time webmaster.

My placeholder site was hacked several times before I even put any content up, and Bluehost seems to believe it's my responsibility to secure the site. It should be secure by default! Customer service was responsive, but they provide information that is not for someone not already familiar with securing a website. I'm fairly computer literate, but I couldn't figure out how to keep it from happening, and bluehost support keeps reiterating that it's my responsibility to secure my content. Note that my site still has extremely low traffic, a secure password, and I'm not using any scripts or software that should allow hacking that bypasses security. So how have I been hacked pretty much every 3 months since I started with bluehost?

Don't choose bluehost.

I’m very annoyed with bluehost. I choose this server after hearing a lot about it but practically it’s very bad.I’ve hosted my website before few days & from day 1, they’ve some server issues. My website traffic & search engine rankings are going down.I wouldn’t recommend the bluehost to any one, for more info, mail me webmaster@ketinguide.com

Bluehost Should wear a mask. They are crooks..

Bluehost, They only offer yearly plans with no refunds for unused services. This should be an indicator off the break. They do this so if you are dissatisfied you can't jump ship without a loss. They throttle your highest use process even if the process is not demaning. I run vbulletin (argueably the best, most advanced and most exspensive coincidentaly, commercially available forum software available) They throttled the php script to limit it's impact on an over crowded server, now the forum drops out and causes database connection issues, which in turn corrupts the database. I contacted them reguarding the issue and they were more than willing to tell me that it was a issue with vbulletin but miraculously only blue host seemed to have databse problems. Not any one of the past 3 hosts I have had. They do not allow daemon scripts, (NO HLSTATS or PSYCHOSTATS) They suck and I can't wait to switch. Screw these crooks.

Very happy with my account.

I recently signed up for an account at Bluehost, after a not-so-good experience with WebHostingPad. I used a coupon/referral to get 2 years for service for $3.95/mo, which is a BARGAIN. I haven't had any problems yet! I contacted tech support to get shell access, which they did for me at 3AM. I also had some questions about certain features. The tech support guy was very knowledgable, and available on a Saturday (with no waiting!!! :D:D:D) Cpanel is very easy to use, and I can also use SCP, SFTP, FTP, HTTP, Cpanel File manager, SSH, etc. I recommend Bluehost to anyone!

Webhostingpad.com is a fraud!!!.

Hello Friendz, I am the member of webhostingpad.com affiliate program. My affiliate ID is webhostingpad.com/4454.html . Through my affiliate link i sold 2 hosting account. And after 1 month they also approved my pending payment of $150. But when i had asked for payout then they told me that they will pay me between 16 to 20 of the next month. So they delayed me for 1 month more. And after one month when i saw my account then they debited my account to $0 and said that the hosting was bought from another affiliate link. So, just think friends, that if it had been bought from another affiliate link then they must have not approved my payment neither shown in my account. They had not paid me yet. They are just fraud. So its my personal suggestion to you all not to but hosting from them. THEY ARE FRAUD!

bluehost is a good hosting choice.

this hosting is a good one I'm with them about 1 year.. I face problems with unlimetid space defintion but I found all other sharing saying unlimeted but there is a limit always. their Tech support is very good

Kicked off.

I´d been with Blue Host for more than two years when I was informed that my account was suspended due to virus activity. I immediately logged in and deleted the effected directories (at their direction) and informed them so. However, they cancelled my account and deleted all of my files anyway because they ´thought the site was abandoned´. If you do go with them, keep up to date backups of everything.

dis-satisfied.

They will shut you off and park your account with their ads when you are not looking, beware

Bluehost Bad for Ecommerce site.

I chose bluehost for the price and reviews out there. I then decided to host one of my ecommerce site and for several months the site is constantly going down. Bluehost support said it is my site scripting but were unable to identified which script(I have a similar site on godaddy and have absolutely no issues). The final kicker is when all databases got mysteriously wipe out(all tables are empty). Of course they remind you that they only have a courtesy back-up(the back-up they had is on the day the data got wipe out which has empty tables). I do not recommend Bluehost for any businesses, just for personal websites. Check it out if you don't believe... I have created multiple ecommerce and content-management site and steer their owner away from bluehost...good luck if you chose them.

STAY AWAY.

It used to be on OK company, now stay away! Recently their server went down with all my files on it and they basically said "tough luck, you are on your own" , they could not recover the files. They were not helpful but also they were arrogant to make matters worse. What I most hate about this company is their marketing. If someone wants to get unbiased opinion about bluehost and searches online first page of google is flooded with FAKE AFFILIATE REVIEWS that try to convince you that bluehost is the best thing in the world. Big time BS, like Bluehost itself. Stay away. I wish godaddy had cpanel, which they dont. I would have switched all my hosting to godaddy - I currently have only one domain hosted there- . Godaddy is reliable but dont offer cpanel and I dont like their admin panel. BLUE HOST , or Bullshit hosting, STAY AWAY FOR YOUR OWN SAKE.

Pretty good so far.

Quite happy. Sometimes my queries take a while to get answered but they do get answered. I have not got much stuff uploaded so not had problems with any articially imposed limits although they do claim unlimited hosting so I'm not expecting any. All the options in the control panel are great and php control is pretty good. Pretty happy altho I'm not very experienced they are certainly a hundred times better than my last host.

BlueHost AFFILIATE Review.

Hello. I signed up for the BlueHost AFFILIATE program, & put their banners on some blogs and a site. A few months went by, no sign of any sales. I decided to get out of Bluehost after Support ignored a request for help with a banner not showing up. I logged into my existing affiliate account. The primary url installed in my account at activation was gone, leaving an impossible blank. Was Bluehost bypassing my affiliate link all this time? No way to cancel my affiliate account in my own control panel. I asked Support at BlueHost to do it & gave them the userid and password. Obviously, that's quite sufficient. However, Support began playing a game, that they could not "find" my account, declaring they didn't know the "primary url", even when I gave them all sites where I had put Bluehost banners. I sincerely feel something was irregular here. I suspect I was being used as slave labor to promote their sales, so I terminated my Affiliate status with Bluehost.

HostHelper.net BlueHost Web Hosting Review.

With their great customer service and excellent products, Blue Host easily makes it into our Top 10 Web Hosting companies. You will be able to find cheaper web hosting companies if you shop around, but it is unlikely that you will get as good value for money. The great thing is that all of this is backed up by a 30 Day Money Back guarantee, so you have nothing to lose if you decide to give Blue Host a try. Blue Host are highly recommended, and well worth considering when making your decision.

bluehost wont tell you the truth.

I have used bluehost for over three years thinking that my little startup business of video and photography editing would be ok, and that I could rely on bluehost....I sure was wrong just as soon as I started to have clients and started using the services that bluehost braggs about I receive a email telling me I had 14 days to remove all my material or they would completely remove my entire website.

Good bang for the buck.

Hello i have noticed a lot of bad reviews about the bluehost but what do you expect for about $60 a year in a host. i have swiched to bluehost been with then for about 4 days and have had no problems my site and email work great no problems so far. my site is a lot faster then it was when i had it with inmoting hosting and i'm even saving money.

Limited number of files.

There is unlimited storage and bandwidth. You can only have 50 thousand files uploaded. Which they did not tell me till I had 200 thousand files uploaded. Now i have 13 days to figure something out

Great hosting server.

After an extensive review of many hosting providers, I decided to go with Bluehost. Prior to my selection, I've read somewhere that these companies pay for better ratings. I was alittle skeptical at first about going with BlueHost, but in the end, I couldn't be more satisfied. I've been with BlueHost for about a year now and so far, I've not experienced any downtime. As stated, they must be up 99% of the time because I haven't experienced any problems. The software that comes with BlueHost is a decent selection, pretty much all most people need outside of specialized programs. All in all, I am very pleased with the quality of both service and cost effectiveness of BlueHost. If you are considering a paid hosting service, I would recommend BlueHost without hesitation. In the beginning, I did contact them via email for some trouble shooting problems and they did get back to me within 24 hours. To me, that seems really fair. I hope this helps.

Bluehost is unreliable and has horrible customer service.

I'm a long-time customer and was happy with Bluehost until the last year. Their servers are down at least once a week and recently it was down for more than 24 hours and corrupted all my files. Their customer service gives people the run around and overall is rude and ineffective. I'm so disappointed in their service.

NOT recommended.

I've had Bluehost for 3 years and I am FED-UP with this host!! First, when you go into the cPanel they spam you with Postini. Totally unprofessional!! Then this 50,000 file limit makes them one of the worst I have heard of. They do not deserve my business!!

Web Master.

My only qualm with Bluehost happened when I wanted to host a domain that I had purchased somewhere else. The steps were easy enough, but the transferred domain actually became a sub-domain of my main. Somehow the htaccess mods that it made didn't work and when I installed Wordpress, www.xyz.com wasn't recognized. I went through the help files but everything I tried still didn't work. Since I have other hosting, I just transferred the domain there. No problems with the release and transfer. Other than that, that is the only problem I have ever had. I have personal sites and a site that the company I work for, hosted through them.

KEEP AWAY!.

On the beggining they seemed to be fine but they started make a problems with time. They say everything is unlimited but they limited EVERYTHING. They suspended my web site and actually never expleined WHY? Only what they did was offering other plans of course more expensive! They never give me a chance to received all my files back so I lost everything i kept there, all my files. They in very rude way told me THERE IS NO BACKUP on your file! Overall BLUEHOST is sucks!KEEP AWAY!

Downhill after 4 years.

I have been with Bluehost for 4 years. Our site was recently hacked and we found it was through cpanel as the last logged in user ip was a blacklisted address, along with other clues. Technical support couldnt help since they stopped their courtesy backups after our site reached 2GB, which they didn't notify us about. And we were unable to make db backups in cpanel, giving us a site temporarily suspended message. Support not only was unhelpful in recovery, they were completely unhelpful in identifying the attacker. They were unsympathetic and when I asked for a supervisor they instead redirected me to the abuse department which constantly blamed me for the attack and said I take my business elsewhere. Almost every week our site would be suspended for excessive cpu or mysql usage, even so our site used standard phpBB forums. Space was never an issue and uptime was good, 99% every month. But bad, unhelpful customer service and no room for growth leads us to finding a better host.

Nothing lasts forever....

Been with Bluehost for over 4 years under two different company names. I am even an affiliate as I have recomended them for customers. When I went to renew, I was slapped with a $4.95 "privacy" fee that now represents their new undocumented policy. This policy was NEVER sent to registered domain ownersor affiliates. Instead of a $70.00 registration bill, it was $104.95. Their sales associate took it personally when I asked for a supervisor to discuss this. The supervisor was only slightly less arrogant than the first rep. He stated I could take my business wherever I wanted to after I asked how they are competing against other hosts. Bluehost was NEVER like this before. Time to take all 25 domains and move. I hate having to set everything up again but to be treated like crap is not what I pay for. To be ripped off for "privacy" charges is not what I signed up for when it was previously free. And especially without notification...oh after you register...hmmmm

Nothing lasts forever....

Been with Bluehost for over 4 years under two different company names. I am even an affiliate as I have recomended them for customers. When I went to renew, I was slapped with a $4.95 "privacy" fee that now represents their new undocumented policy. This policy was NEVER sent to registered domain ownersor affiliates. Instead of a $70.00 registration bill, it was $104.95. Their sales associate took it personally when I asked for a supervisor to discuss this. The supervisor was only slightly less arrogant than the first rep. He stated I could take my business wherever I wanted to after I asked how they are competing against other hosts. Bluehost was NEVER like this before. Time to take all 25 domains and move. I hate having to set everything up again but to be treated like crap is not what I pay for. To be ripped off for "privacy" charges is not what I signed up for when it was previously free. And especially without notification...oh after you register...hmmmm

They are honest about their refund policy.

I am searching for a cheap host with a fast server. Wanted to try Bluehost, so signed up today. Wasn't satisfied. So requested refund. To my surprise within a couple of hours the refund was in my paypal account. And it would have been faster had I not taken 90 mins to reply to their email (identity verification). So all I can say is that give it a try. It's quite cheap and there is always the money back option if you aren't satisfied.

Only good for new customers.

Been with Bluehost for my 5 domains and as I was about to renew one of them, I am now being charged for 'domain security' which masks my personal information from the WhoIs info. Costs $4.95 each per domain renewed but never notified existing customers for this change. But for new customers, this service is free. Also, they are advertising unlimited space and unlimited domains but my account is still limited.

Don't host with BLUEHOST.COM.

I have been a client of theirs since 2004. My site was down quite a bit over the past year and then finally got moved to another server. Was fine and then started going down again. Suddenly I am being shut down because I am over the 50,000 files quota. 50,000 very small files to add. They were very rude to us on the phone when we tried to find a way to reduce our files without deleting important files on the website. If you are a photographer and have a website, blog and shopping cart. Do not use www.bluehost.com Bluehost hosting services. Their tech support people are rude and their services are unreliable.

Never Host your website on Bluehost.

I Have been Bluehost customer for 3 years now and more than that when ever any customer asked me for a good host, I always suggested Bluehost, but after 3 years of good relations - all of a sudden, I received a Email from bluehost that I am using hosting too may Files. so I have only 14 days to remove all the files and limit them to 50,000 Files. I am a freelancer, I never hosted a file bigger than 1mb - Most of my files are php scripts less than 2k in size. They told me i have over 232686 files hosted. So i deleted and now i am on 60,000 Files. This files includes the backups that bluehost creates automatically. Even they are counting Folders = 1 file. Email backups, mySQL backup that they create. When i ask them that why do you create backups for yourself when i never asked. I can mange it for myself, the answer was that this is our policy to create backups. Now i came to conclusion that "unlimited" word is not fore me. I will recommend limited service so that i know my limits.

I've quit bluehost.

I have used bluehost for years, I have just quit the service. 4 reasons for me to quit. 1. Slow server. The speed of the server is slower then before. I am located in Asia, the loading speed of the server is too slow to tolerate. 2. Rude tech support. Their attitude is simple - either bear with them or quit 3. Not really unlimited storage. They recently set an arbitory limit of file count of 50k. After putting >50k files in the server for years, they suddenly stop me. 4. They suspend my account causally As I mention, I had been putting >50k files under my account for years. Out of sudden they suspend my account because the file number exceed their arbitary limit. It was refered to the "Abuse Department". After I have deleted the files, they warned me that they would keep an eye on me! What a insult to a patron.

50,000 files is not unlimited *Beware.

Unlimited never means unlimited with hosting. This dishonest practice needs to stop. They know damn well what the real limits are and don't publish them, then once you are signed up they tell you when you "violate" their Terms of service.

Unreliable and untechnical.

I've been using bluehost.com for a couple of years now, but am about to switch away. Over the time I've been with them, email has periodically stopped working, resulting in bounces, and bluehost.com has had issues being listed as a source of spam, making things even more difficult. The last straw was their file limit; they use maildir for storing mail on the server side, which means one file per mail message, and now they're blaming me for having too many files on the server, just for storing lots of mail! They could use another mail storage technology to prevent this, but for whatever reason have chosen not to. That combined with the lack of reliability has finally motivated me to switch away.

What they do not say.

I read the reviews and yes, most cheap hosting has the same limits to file quota, cpu and ram usage. Bluehost gives a 20% CPU usage while justhost a small 10%. What they both do and do not say though, is that if you exceed the CPU usage your account gets immediatly suspended with no warning and your visitors will see a page stating that your account is suspended inviting you to contact billing support. Not a good image to give...

Don't Use BlueHost.

I was with BlueHost all of 2 days and experienced major (over an hour) mid-day downtime. Server status indicated "OK" until I finally got through to their support where they acknowledged they were having problems. Sales was uncaring when I told them I was ending service. There are much better hosting companies out there.

Watch out for.......

Bluehost makes changes to servers and gives no notification to it's users. They shut down my email by changing a server configuration. They sent no notification of making any changes. When contacting tech support, they said it was my configuration so got the run around. Finally, higher tech support said, yes a problem for some users. They shut down my e-store and shopping cart for two days when they moved the account to another server. Again, no notice. Found out on own that site was no longer working. Again, tech support did run around. Higher tech support said "should work". Guess what - not working! Finally fixed it but no concern or apology for downtime. They DO NOT communicate and was costly for me.

BE FAIR TO BLUEHOST!.

For those who claim about bluehost files quota. I would say that every economic host have the same issue. If you pay less you get less. I been host with blue for a year, there was no problem with their server. When I read review in this web, I almost leave bluehost to another host cause I thought bluehost is that bad. However, when I start finding information for some top host here, the customer support state the files quota as well. They all state in the front page as unlimited space. If bluehost bad all are bad. (However, I do agree that all host that have files quota limit need to be honest to put in the detail before customer sign product) For cheap hosting like <$10 a year. I think 50k files is all we can expected. I have no benefit with bluehost but they treat me really well everytime I got an issues. This is just one help back to try to save them. Cheers

BlueSucks after 3 Years.

Have been with them for 3+ years. The recently just as justhost.com did made it limited to 50,000 files. Each email, image, html page is a file. Thus limiting you, they recently imposed this and are loosing users in droves. Don't host with bluehost, it sucks. They are using a low-usage user after 3 solid years ... bluehost sucks, don't host with them, go with someone else like inMotion.com and get what you pay for, glad to leave bluehost.com as they recently change their cheap hosting as they have 900,000+ users and are getting cheap

imposible to program .

I have attempted to set up my web pages using bluehost set-upm program and have been unable to do so due the confusing and too difficult programing. After a year of trying to work through all the set-up issues, i had to admit my defeat and cancel out.

Every Shared Hosting Provider Imposes CPU and RAM Limits.

What many people don't know is that *every* shared hosting provider has CPU and RAM limits. This is despite them having many "unlimited" features promoted on their web pages. To my knowledge, Bluehost is one of the more lenient providers in this dimension, but it's still important to know these limitations. Here are some of the restrictions that Bluehost has: -- 20% of a 1x core CPU power -- 40 CPU seconds per minute -- 60 seconds of continuous CPU time -- 128MB RAM -- Max 50,000 files total -- 8 simultaneous IMAP connections -- 750 emails to be sent per hour -- 40 simultaneous PHP connections -- 60 simultaneous MySQL connections -- 8 simultaneous FTP connections -- 450 simultaneous HTTP connections

BH Abuse: .

BH: after 3 years of host a site for healthcare, my site that run in joomla 1.0.15, very big for update to j 1.5 receice 3 phishings. The last 2 separate for hours. BH not tell me nothing, only appear in my home, the site is out for abuse.When i was working in the 2 phissing, appear the 3 ( only 3 h. after 2). And the Abuse dtp. told me OUT from BH. 3 years of work and all my site ill be destroy. This is the worst of BH. In the other hand is a good site like other.

Unsavory.

Bluehost is the registered owner and operator of a website that knowingly stole and is using copyrighted images on the web pages. And they refuse to take it down. They run a domain registrar operation as well, in the very same physical location, but under a totally different name, and make no mention that they are not going out and buying a domain for you with the "free domain" they offer...but are rather the registrar of note as well. Why hide this? Although I have no experience with their service otherwise, I would be extremely hesitant to do business with a webhost that runs a shady operation like that.

Absolute Garbage.

Its ridiculous, they keep changing their policies and get on your case for having a couple of GB of files.. Support sucks and its often that they have server downtime and they keep in the dark for hours on end.

Deceptive practices.

There are too many good honest hosts out there to support a company like Bluehost. They can talk all day on their website about how much you get and words like "Unlimited" But they'll kick you to the street at the first signs that you will tax their shared servers. My 35GB of files was 7 times too much for them. And this was because of a sudden policy change after years hosting with them with no problem I do like their interface but I hear others are just as good. Plus I won't be supporting a company with shady business ethics. Their customer service seems to be based on... keep the easy customers and throw the fat people and needy people overboard to sink. I did love them at once... so if you're small time you might be fine... but come on don't support that kind of deception in marketing. Not with so many other great hosts out there.

Not Unlimited Space.

Tried to go to my website one day. It had been disabled. No warning. Found out I had some files that were not tied to my website that they wanted deleted. 2 Days downtime+.

<50,000 files?.

i had been a customer of bluehost for 3 years and I get an email that I have to get my account under 50,000 files or they will suspend my account. F--- you, Bluehost-- I will be taking my money elsewhere. Enjoy going out of business.

Bluehost Awful Customer Service and Downtime.

My Bluehost account is down almost daily, mostly in the mornings, sometimes just for a minute and sometimes, like today, for nearly an hour! My clients and, more importantly, potential clients, have zero access to my website during these outages. If that's not bad enough, these gaps in service also leave me without email for any of my email accounts!

In a reply to an email that I sent expressing my aggravation over the matter, I received this reply: "We at BlueHost, unlike most hosting companies, will not charge you for leaving your hosting agreement early due to server downtime. Furthermore, we allow you to cancel your account at anytime without any penalties and with a pro-rated full refund of the unused portion of your hosting agreement. "

In other words, if you don't like it, leave!

Some customer service, huh?

I miss Onsmart...

NOTHING BUT LIES.

I used Bluehost for over a year and thought they were fairly decent until I got the same e-mail that others have mentioned about the 50,000 files. You may think that 50,000 files is a lot. But I am a web developer. I develop on the Joomla framework. A base Joomla installation has over 5,000 files. That is before you upload the first image. When I talked with a supervisor at Bluehost about it, I was told "You have 14 days to either lower your file limit or find other hosting." Shows how much they care about their customers, huh? But yet they still advertise "Unlimited Space". If you need a good web hosting company, don't go to Bluehost.

Bye Bye Bluehost.

Customer for years... raised my rate without warning. Restricted number of emails I could send. Requested an increase and got the run around. Was told to write to someone in particular and they never wrote back or responded to any calls. POOR customer service so switched. Must be nice to be making enough $$ to not care about service anymore.

Swindle company .

NOT UNLIMITED SPACE===against the contract you can put only 50000 files . 100K jpg x 50000 =5G Precisely LIMITED 5Gb