Customer Hosting Reviews

0 of 0 people found this review helpful


I have been using them for the past three years with no comlpaint. But ever since they have done some upgrades I give them a "F"Grade. My email has been up down for 4 weeks now. My customers are calling and wanting to know if I am going out of business. I leave messages with tech suppot and they go unreturned. I leave emails from another account askeing them to call with updates and nothing.

0 of 0 people found this review helpful


I've been with Buefish Hosting for 3 years, going on 4th. Their support was excellent in the beginning, but now it's the worst I've ever experienced with anyone. They renewed me without my consent and charged my credit card without my consent. That's okay because I will need some time to find a different host, but next year, I will definitely cut all ties with Bluefish.

0 of 0 people found this review helpful


I totally agree with everything you say and glad it is not just me. Unfortunately I had just renewed but may very well look to transfer my business. They went from very reliable and helpful to just the opposite in the last couple of months. The last time I called I was on hold for 20 minutes and then told to leave a message. Messages are never answered. I just did a rollout of a new site and am embarrassed that half the time it is down! They had sent an e-mail that they were going to a new platform and then sent nothing further ... I finally found the new control panel and it is very confusing.

1 of 1 people found this review helpful


I used Bluefish for many years and if i was writing this a couple of years ago, i would have nothing bad to say about them. In the last few weeks during a so called "upgrade" my site was completely destroyed. my databases left on old platform. no personal replies to numerous emails and voicemail messages. Tickets that were forwarded to some other company were handled and closed without any communication with me to let them know if the problem was actually resolved. Now i have most of my site (i.e. business) back but only after weeks of nothing but server errors. There are still major PHP problems but at this point they seem to be ignoring me. I have to relocate. never use Bluefish.

0 of 0 people found this review helpful


Enter your Credit Card information and they promise to give you a 30-day risk free trial. However, it seems to take everyone about a week just to get their site up. Then once you start building or transfering, you try to contact tech support which consists of one number that's disconnected, and another that is nothing more than a voice mail where 3 messages left were not returned. Their tutorials do not load most of the time, and when they do, they are not in the least helpful. I requested my money back within the 30 days, finally got a response that walked me through one problem (setting up multiple domains), but then have again been unable to reach anyone regarding my email which is not working. Having to file a claim with the bank to get the charges to my credit card reversed. Beware! Cheaper isn't always better.