After they have had an entire server and countless domains DOWN FOR ALMOST AN ENTIRE WEEK, we've realized that MidPhase is just another lousy hosting company. One of the worst hosting experiences we've encountered out of all the sites and hosts we deal with.
They have NOT responded to our email inquiries for support, they have NOT posted an update on their so-called status blog for almost two whole days, they're apparently not answering phone calls since we sit on hold in queue in the exact same place in line for almost an hour, their online live chat support is turned off, they've even shut down and redirected their customer forums, and we are getting absolutely ZERO SERVICE OR COMMUNICATION!
Absolutely pathetic hosting service!
Meanwhile, they cost businesses thousands of dollars in lost sales, wasted staff time, and damaged credibility.
Now they've used up our patience and made a huge mistake by completely abandoning, ignoring, angering, and failing their customers.
ANHosting - Hidden Gotcha's, Starved for Resources, April 16, 2008 Reviewer: Bill from Newark, NJ - See all reviews by Bill
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1 of 2 people found this review helpful
The all inclusive hosting is missing key features to make up buy upgrades, and depending on which server you end up on, you may be starved for resources (I am). Want a site that responds in 30 seconds, try ANHosting today!
Example: Can create free SSL certificates (true), BUT can't connect via HTTPS (costs extra to active SSL port). So what are you supposed to do with the SSL cert? (Exactly.)
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