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Customer reviews for Bluehost
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Number of Reviews: 329
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0 of 0 people found the following review helpful:

Uptime is horrible., Aug 30, 2010

reviewer: Anonymous from NC

The uptime guarantee on their homepage is basically a lie. There's downtime nearly every day, for almost an hour at a time. Several hour downtimes come every few weeks, mostly in the form of database connectivity errors (the status page always says "the box is under heavy load; you may experience degraded performance").

1 of 1 people found the following review helpful:

anonymous, Aug 11, 2010

reviewer: anonymous from anonymous

3 yrs ago bluehost was the best, and if you get the 1 yr plan they treat you like a king. I made the mistake of trusting them and paid for an additional 3yrs. in the past 3 yrs My website has been down at least 7 times 1 time for 3 days. The final straw just happend I keep checking my website because it is always going down, and this time I was locked out they told me someone hacked my site and implanted a virus and all my files was infected and the only way to clear it was to nuke my site. I have several domain names with them, and I have been building it for 3yrs and when they nuked it I lost everything all my files was gone 3yrs of hard work destroyed in 15 minutes now I have 1 more year on my contract and I'm starting all over again, and there technical support team went to the forest gump school of computer training to be train and are no help at all so run don't walk away from bluehost as quickly as possible don't get cheated like me and many others have RUN!!!!!

0 of 0 people found the following review helpful:

Up time is less than 75%, Aug 03, 2010

reviewer: Anonymous from DC, USA

During my 6 months with bluehost, I have encountered slowness and downtime 2-3 times a week. This is totally unacceptable if you want to host a small biz site there.

0 of 0 people found the following review helpful:

Site Down 2nd time in 2 Weeks, Jul 30, 2010

reviewer: Anonymous from Anytown, AT 55555

For the second time in as many weeks my site, including all my email, has been intermittently down for more than 24 hours. Discussed problems in a series of emails with BH persons. Their comment was they were the cheapest around and they weren't going to spend money creating the ability to backup sites when the server on which they reside goes down. If I didn't like it, I should shop around for another host.

1 of 1 people found the following review helpful:

Server down site dead, Jul 19, 2010

reviewer: goodpansareworththemoney.info from Los Angeles, Calfornia USA

My web site was down for around 24 hours the other day. When I called in I was told the hard drive of the server it resided on was down, there were backups, and they were working on restoring service. As I said it took around 24 hours. According to the help desk person I spoke with they have backups. What I'd like to know is why, when a server (hard drive) goes down, as was this case, that they cannot readily load affected sites on other server(s) and restore service while they repair/replace the components of the failing server? Do they have insufficient server space to allow doing this? Or are they lacking procedures, trained personnel? what?

0 of 3 people found the following review helpful:

Highly Recommend Blue Host, Jul 14, 2010

reviewer: Jim Scott fsaarc.org from Fort Smith, AR, USA

Excellent host with fantastic customer and technical support, lightning fast performance and excellent range of applications and scripts. I love that I can created lots of sub domains and install any of the applications to try them out. Setting them up and configuring them is instant. I very highly recommend Blue Host to anyone.

1 of 1 people found the following review helpful:

A web host of Choice!, Jul 07, 2010

reviewer: hubpages.com/_writenow/hub/websitein2minutes from Manila, Philippines

Bluehost is my choice for more than a year already. Their SimpleScripts also makes installation of Wordpress and forum scripts and other popular website scripts just a one-click install. Hence, you have a website up and running in 2 minutes. Read more about SimpleScripts here --> hubpages.com/_writenow/hub/websitein2 minutes

0 of 2 people found the following review helpful:

Auto Renewel of Account, Jul 06, 2010

reviewer: Anonymous from Australia

Yesterday Bluehost decided to renew my account without my consent. My account expired more than a year ago.. Although I did receive a refund, I'm unhappy because I got charged interest on my credit card for nothing. It's just ridiculous. Plus my domain name expired ages ago as well so I don't know how I would've used the account anyway.

1 of 1 people found the following review helpful:

WARNING DO NOT USE BLUEHOST!!, Jul 05, 2010

reviewer: Larry from NEW YORK, NY

WARNING DO NOT USE BLUEHOST!!! I just had Bluehost completely shut down and delete all 10 of my domains because of suspected phishing through one of the Simple Scripts I have installed on my Wordpress sites. They can not and did not tell me which one(s) they simply just shut down my entire web presence as per their terms of service agreement which is like 25 pages when you sign up and usually never read through. No further explanation and the customer service rep was so arrogant it was unbelievable. WARNING DO NOT USE BLUEHOST!!! I made the biggest mistake in placing my trust in them. BLUEHOST IS TERRIBLE.

1 of 1 people found the following review helpful:

Inflexible... rude billing customer service, Jun 30, 2010

reviewer: Anonymous from Singapore

My hosting account was left unused for > a year... apparently, there is this automatic renewal thing in their contract which I didnt take notice of... Unaware, I suddenly received my credit card statement with USD 190.80 automatically debited from my account! When i went on a live chat with the Billing CS, all i got was rude and inflexibility. Even though I had mentioned that my account was unused, and that the email account registered was also unused and inactive, the CS could tell me "it is your responsibility to update", "if we did it for you (the exception), we'll have to do for all", "it didnt matter that u didnt use your email"... SHEESH!! Thing is, my account had nothing setup and I didnt even setup anything since i registered. Anyway, it was a super bad experience with a super bad attitude CS! I'll not recommend the sign up with the automatic renewal.. too risky!

0 of 0 people found the following review helpful:

RapidSpeeds, Jun 21, 2010

reviewer: silv3rback from Anytown, AT 55555

Absolutely amazing Dedicated Server hosts. These guys are OVH Resellers, and by far the best OVH Resellers. The setup times are quick and effecient and you are kept up to date with the progress. There are more than enough options for OS's, pre-installed applications and Windows licensing options available. I initially ordered the incorrect server, this was a mistake on my part, but this was quickly rectified by the owner of RapidSpeeds quickly and without any fuss. 50 minutes later my dedicated server was setup. RapidSpeeds comes with the OVH Manager tab where you can keep track of your bandwidth used, uptime, resource monitoring, rebooting options and an automated OS installation option. If you want Linux, install it. If you want Windows, install it. Both of these above options only take minutes to do without having to log a support ticket. Since ordering from RapidSpeeds, my server has had 100% uptime apart from a 12 second issue which related to DNS. I was notified via email and

3 of 4 people found the following review helpful:

Bluehost changes terms on you. Do Not Trust., Jun 03, 2010

reviewer: http://www.jetphotos.com from Chicago

Read this in BH terms. IT IS NOT REALLY UNLIMITED. I know,I have experienced their ABUSE. 7.02.. What "Unlimited" DOES NOT mean. BlueHost.Com employs complex mechanisms to protect its Subscribers and systems from abuse. BlueHost.Com's offering of "unlimited" services is not intended to allow the actions of a single or few Subscribers to unfairly or adversely impact the experience of other Subscribers. I HAD,with emphasis on past tense, 2 photo websites with many school sports and aviation photos. At one time, I had over 700,000 photos. I got an email stating I must reduce to under 400,000 but no mention of terms of service violation. I complied as most files were some kind of user generated files that could be deleted without issue and generated automatically which I stopped. Then, just this week, 2 years later, I get email stating I must be below 50,000 files and I was currently sitting at 204,000. What is their problem? Do you want it to be your problem? no more room to type

0 of 1 people found the following review helpful:

Too much spam, Apr 26, 2010

reviewer: jon from PA

Wev'e been with bluehost for about 8 yrs The first years spam filters worked great. Then they offered a new pay spam filter you could upgrade to. They wanted I beleive 8.95 a year per mail account. We declined it and all of a sudden spam went up dramaticly. Now I see they want $12 a year per mail account. Although it will be a pain in the a?? we are getting ready to switch.

1 of 1 people found the following review helpful:

Losing Customer, Apr 26, 2010

reviewer: Anonymous from columbus ohio

Wow, talk about arbitrary changes. For many things in life, if they aren't annoying, you don't change them. The concept of social inertia - you have to be annoyed to change. Well I am annoyed. Bluehost has constant "updates" that seem to cause problems with my IMAP email synching. Now, they have mandated a password change so arcane that I have to write my password down on a sheet of paper to remember it - kinda defeats the purpose of it. Especially in light of Cormac Herley's (of Microsoft) recent study that shows changing passwords does no good at all. I spoke to tech at Bluehost and apparently they have gotten an earful, have removed any forum postings regarding the password change and told me to "live with it". Net net, this gets me to move all of my domains under a single more friendly hosting company - should have done it a while ago...

6 of 6 people found the following review helpful:

Disappointed, Mar 30, 2010

reviewer: Disappointed from Sydney, Australia

Yeah, it's all good until something goes wrong (like there's a server problem) and you discover that they don't do backups and you lose everything. Everything. And their Tech Support just shrugs. This was the deal breaker for me. I can put up with their frequent "upgrades" when things just stop working for a while but they lost me when I lost my 15 websites. So, if you want cheap they're okay. If you want reliable, my advice is stay away.

0 of 2 people found the following review helpful:

Bluehost User Review, Mar 23, 2010

reviewer: DC from Burbank, CA

I have found the tech support to be very mediocre. I seem to know as much as they do, especially when you have to call after main daytime hours. During the day, the guys are pretty good. All other services are great, no problems on any score. I would definitely recommend them.

2 of 2 people found the following review helpful:

, Mar 20, 2010

reviewer: Anonymous from New York, NY

I'm presently hosted @ Blue Host, I'd been a happy camper all along untill recently. One day my p word went invalid. There was no notice from the host, but upon logging into their c panel I was informed that my p word, as well as all p words, had been squashed, and I needed to pick a more secure one. I had a secure one, for years. I remembered it too. Now it's forcing me to add an extended character, a capital letter, and a lowercase letter. I scrambled and came up with something but that's not the point, they just did it unannounced, calling support got me sympathy, but nothing they could do... next their now throttling bandwidth. and their compressing your page to get it through their too small infrastructure. their page reads now hosting 1,000,000 domains! (not actual customers, domains...) I read now collecting nearly 1,000,000 dollars a year! you'd think they could do better than becoming host Nazis... Their CEO is a total out of touch arbitrary... fool, just read his blog mattheaton.com/

1 of 1 people found the following review helpful:

cheap and good support, but totally unusable , Mar 20, 2010

reviewer: Anonymous from San francisco, CA USA

I had been with blue host for only two weeks and my website was down TWICE. It was also extremely slow. So what is the point to provide a slow and inaccessible web hosting service? But I still want to mention the good parts with bluehost * instant setup * instant response for almost any request * instant no-question-asked refund. Still. If it is slow and frequently down. All other goodies do not matter!

2 of 2 people found the following review helpful:

Rigid, Mar 18, 2010

reviewer: Anonymous from Atlanta

Bluehost shutdown my password because they wanted me to comply with their security criteria. Mind you, this password is acceptable to my bank and securities accounts. I asked them to assist me in this matter by email, ticketed and by phone. They apparently do not need my business because they refused to assist me.

3 of 5 people found the following review helpful:

Bluehost hosting review, Mar 18, 2010

reviewer: bestvaluewebhostingcompanies.com from Carlsbad, CA USA

I have used Bluehost for several years now and have nothing but praise for everything they offer and have done for me. I was not totally new to website development and such, but was not really seasoned either. Bluehost customer service has gone above and beyond what I thought possible many times with me. Bluehost is a truly wonderful company to host your websites. They have offered me so much help that, at times, I feel I paid for the entire year of web site hosting in a day's customer service help. You could never go wrong with choosing Bluehost. And, whether a big deal or not with you, Bluehost's entire customer service staff is located in Utah. This makes english a natural language for them, and your experience with Customer Service more enjoyable.

1 of 3 people found the following review helpful:

New Password Requirment .. Losing Customer, Mar 14, 2010

reviewer: Anonymous from Anytown, AT 55555

Bluehost has just changed their password policy to require a stronger password. This is understandable, but they have lost their user friendliness rating from me because of this. Instead of requiring a certain numerical strength in their passwords they have required that you put a symbol in your password. I have no desire to do this. My password is sufficiently strong without it. Why wouldn't they just require a certain numerical strength password and not care about how you got there. perhaps someone would use more capitals or numbers and letters to reach it. I have no desire to change my "strong" password on all of my sites because of bluehost, nor do i have a desire to have to remember multiple passwords for multiple sites. Forced to use symbol in the password now has me looking for a new hosting provider. -sun

5 of 5 people found the following review helpful:

Another to stay away from, Mar 06, 2010

reviewer: JM from Portland, Or

I'd been using Bluehost for a couple of years before referring them to friends... one of which was the church I go to.. after being there for about 2 years, for a reason they couldn't explain, our entire public_html/ directory was GONE! Just gone! I had a couple month old backup but asked them to restore the backup they had, which would be most current.. they first told me it was corrupt and unusable, then told me they stopped backing up! So... I restored my own backup, prior to the redesign we gave the site.. and did some research.. come to find out, they changed their TOS to NOT include backups, and even though I have a copy of the TOS when I signed up and paid,.. they would do nothing about it. As I began to read online, it seemed they were having revenue difficulties and instead of buying more servers to handle to mass of customers falling for cheap offers, the used the backup servers! I'll be leaving a review here and at best-website-host-reviews.com as well - be ware

0 of 1 people found the following review helpful:

Bluehost = WOW EXPERIENCE, Feb 28, 2010

reviewer: miescueladereiki.com from Malaysia

Trust me im not the "review.typa.person" but seriously choosing bluehost has been the best decision this year so far :D the customer support is so absolutely amazing that i even came to write about it! im new to these webhosting stuff and they've helped me in every single detail, all the way to what i've wanted. I consider myself a raving fan...!!! big time! i highly recommend it to anybody since i know this kind of service is hardly found these days. Completely wowed :)

1 of 1 people found the following review helpful:

I was not happy, Feb 15, 2010

reviewer: Anonymous from Hawaii

I used there service for less than a year. They always had phone problems and it was hard to get hold of support. Then they took my biz website down and didn't inform me.. I had paid for a two year contract. I moved all of my sites off their serve. I will never use them again

4 of 4 people found the following review helpful:

robbed , Feb 14, 2010

reviewer: Anonymous from Anytown, AT 55555

In January 2009 they changed my billing information and charged me for another year in 2009. Finally in December 09, account canceled. February 2010 comes around and now they charge me $10 to renew my domain. Hard core thieves and they make leaving a major task. Stay away from Blue Host. Totally unethical billing tactics. I expected better.

1 of 1 people found the following review helpful:

Excellent web hosting, Feb 07, 2010

reviewer: www.vibrantdots.com from Southern California, USA

I've read mixed reviews on Bluehost service and I'm glad I went with them. They are priced alittle higher than most currently hosting plans from other companies, but if you want reliability, Bluehost won't let you down. I've had my service with them for over a year now and have not experienced any downtime except for once for a scheduled maintenance and that was only a couple of hours during early morning hours. I would recommend Bluehost to anyone looking for reliable service that's willing to pay alittle more for quality.

1 of 3 people found the following review helpful:

Consistantly good since the late nineties., Dec 25, 2009

reviewer: motelminders.org from New Zealand

Following the demise of my hosting company in 1998 I decided that it would be better to design my own web site and host it in the US. (I am from NZ). I checked the reviews and liked what I read about Bluehost and joined up with them. - I have been with them ever since, why?? coz they have been absolutely great. I am not a geek and I don't know a lot about web design but they treat me with patience and understanding. I know I am supposed to tell you what I like and what I don't like, well its simple - I like everything they have done for me in the past 10 - 11 years and I don't like one annoying little pop up when I go to my control panel. Still that is not a big problem compared to the tons of help they have given me over the years. Keith Smith motelminders.org

6 of 6 people found the following review helpful:

Host Monster, Fast Domain, & Blue Host -- Same company, Dec 21, 2009

reviewer: anythingresearch.com from Anytown, AT 55555

Host Monster, Fast Domain, and Blue Host are all the same company. Any differences are cosmetic. Even the prices are the same, but sometimes one is slightly less than the others. It's really interesting to read how people write about such different experiences when they are the same company with the same support people answering the phones.

4 of 5 people found the following review helpful:

Limits email on all accounts, Dec 21, 2009

reviewer: K.White from Lawrence, Ks USA

Bluehost has cut off ALL catch-all email accounts without notice. That means that if your customers don't get your exact email perfect, Bluehost simply throws out the message. What a good way to alienate YOUR customer and lose you business. When you look for a host, look for one that offers reasonable guarantees that you will get ALL your email. (Good Hosts will temporarily disable a catch-all account during spam attacks for you, but then reinstate it after a reasonable amount of time.) Blue host simply throws it back at YOUR customers.

0 of 0 people found the following review helpful:

Have to give your password to keep account activated, Dec 18, 2009

reviewer: Dave from Colorado, USA

I just signed up with Bluehost, but after the payment was taken and my account was created, the account was canceled. The reason given was incorrect contact info. I called their support line, and was told that I would have to snailmail my ID and also give them my password in order to activate my account - i.e. there was no problem with the contact information with my account. I don't see any reason why I should have to give my password to them to activate my account, so I canceled it. Stay away from Bluehost.

1 of 1 people found the following review helpful:

Terrible Service, Dec 17, 2009

reviewer: Anonymous from New Zealand

I have been a customer with BlueHost for a few years now, and today I receive an email from them saying my account has been deactivated! No specific reason,. they wont help me fix whatever the issue is, and the support staff have been rude, sarcastic and unhelpful. Even the CEO wont reply to my please for help. Stay away from them is my advice!

1 of 13 people found the following review helpful:

Bluehost servers are case-sensitive, Dec 13, 2009

reviewer: Steven Lewis from Kansas City USA

A supposedly simply process of transferring my files from one server to Bluehost turned into a nightmare when I discovered that Bluehost server software does not recognize "dinah.html" and "Dinah.html" or "Elvis.jpg" and "Elvis.JPG" as the same files. I was faced with changing by hand hundreds of links to images and pages that worked fine on my previous server. Also, the PRE tag did not work reliably with Bluehost software. When I contacted Bluehost customer support for help they answered the phone quickly and in a few minutes sent me an email saying "sorry but we can't help you." I've asked for my money back and am searching for a new web host.

0 of 1 people found the following review helpful:

Not for the part-time webmaster, Dec 10, 2009

reviewer: Woosi from Monroe, WA

My placeholder site was hacked several times before I even put any content up, and Bluehost seems to believe it's my responsibility to secure the site. It should be secure by default! Customer service was responsive, but they provide information that is not for someone not already familiar with securing a website. I'm fairly computer literate, but I couldn't figure out how to keep it from happening, and bluehost support keeps reiterating that it's my responsibility to secure my content. Note that my site still has extremely low traffic, a secure password, and I'm not using any scripts or software that should allow hacking that bypasses security. So how have I been hacked pretty much every 3 months since I started with bluehost?

0 of 0 people found the following review helpful:

Don't choose bluehost, Dec 08, 2009

reviewer: emarketinguide.com from India

I’m very annoyed with bluehost. I choose this server after hearing a lot about it but practically it’s very bad.I’ve hosted my website before few days & from day 1, they’ve some server issues. My website traffic & search engine rankings are going down.I wouldn’t recommend the bluehost to any one, for more info, mail me webmaster@ketinguide.com

5 of 7 people found the following review helpful:

Bluehost Should wear a mask. They are crooks., Nov 22, 2009

reviewer: left out until contract expires. from Maryland USA

Bluehost, They only offer yearly plans with no refunds for unused services. This should be an indicator off the break. They do this so if you are dissatisfied you can't jump ship without a loss. They throttle your highest use process even if the process is not demaning. I run vbulletin (argueably the best, most advanced and most exspensive coincidentaly, commercially available forum software available) They throttled the php script to limit it's impact on an over crowded server, now the forum drops out and causes database connection issues, which in turn corrupts the database. I contacted them reguarding the issue and they were more than willing to tell me that it was a issue with vbulletin but miraculously only blue host seemed to have databse problems. Not any one of the past 3 hosts I have had. They do not allow daemon scripts, (NO HLSTATS or PSYCHOSTATS) They suck and I can't wait to switch. Screw these crooks.

1 of 1 people found the following review helpful:

Very happy with my account, Nov 14, 2009

reviewer: Jared B./cubehomes.com from Salt Lake City, UT USA

I recently signed up for an account at Bluehost, after a not-so-good experience with WebHostingPad. I used a coupon/referral to get 2 years for service for $3.95/mo, which is a BARGAIN. I haven't had any problems yet! I contacted tech support to get shell access, which they did for me at 3AM. I also had some questions about certain features. The tech support guy was very knowledgable, and available on a Saturday (with no waiting!!! :D:D:D) Cpanel is very easy to use, and I can also use SCP, SFTP, FTP, HTTP, Cpanel File manager, SSH, etc. I recommend Bluehost to anyone!

1 of 2 people found the following review helpful:

Webhostingpad.com is a fraud!!!, Oct 30, 2009

reviewer: Hesham Rehman from Anytown, AT 55555

Hello Friendz, I am the member of webhostingpad.com affiliate program. My affiliate ID is webhostingpad.com/4454.html . Through my affiliate link i sold 2 hosting account. And after 1 month they also approved my pending payment of $150. But when i had asked for payout then they told me that they will pay me between 16 to 20 of the next month. So they delayed me for 1 month more. And after one month when i saw my account then they debited my account to $0 and said that the hosting was bought from another affiliate link. So, just think friends, that if it had been bought from another affiliate link then they must have not approved my payment neither shown in my account. They had not paid me yet. They are just fraud. So its my personal suggestion to you all not to but hosting from them. THEY ARE FRAUD!

1 of 2 people found the following review helpful:

bluehost is a good hosting choice, Oct 21, 2009

reviewer: www.saronline.org from Bahrain

this hosting is a good one I'm with them about 1 year.. I face problems with unlimetid space defintion but I found all other sharing saying unlimeted but there is a limit always. their Tech support is very good

2 of 2 people found the following review helpful:

Kicked off, Oct 13, 2009

reviewer: grimelda.com from Sweden

I´d been with Blue Host for more than two years when I was informed that my account was suspended due to virus activity. I immediately logged in and deleted the effected directories (at their direction) and informed them so. However, they cancelled my account and deleted all of my files anyway because they ´thought the site was abandoned´. If you do go with them, keep up to date backups of everything.

0 of 1 people found the following review helpful:

dis-satisfied, Oct 09, 2009

reviewer: Anonymous from Anytown, AT 55555

They will shut you off and park your account with their ads when you are not looking, beware

1 of 1 people found the following review helpful:

Bluehost Bad for Ecommerce site, Oct 07, 2009

reviewer: ricky from NYC

I chose bluehost for the price and reviews out there. I then decided to host one of my ecommerce site and for several months the site is constantly going down. Bluehost support said it is my site scripting but were unable to identified which script(I have a similar site on godaddy and have absolutely no issues). The final kicker is when all databases got mysteriously wipe out(all tables are empty). Of course they remind you that they only have a courtesy back-up(the back-up they had is on the day the data got wipe out which has empty tables). I do not recommend Bluehost for any businesses, just for personal websites. Check it out if you don't believe... I have created multiple ecommerce and content-management site and steer their owner away from bluehost...good luck if you chose them.

8 of 8 people found the following review helpful:

STAY AWAY, Sep 30, 2009

reviewer: Anonymous from BHM, AL

It used to be on OK company, now stay away! Recently their server went down with all my files on it and they basically said "tough luck, you are on your own" , they could not recover the files. They were not helpful but also they were arrogant to make matters worse. What I most hate about this company is their marketing. If someone wants to get unbiased opinion about bluehost and searches online first page of google is flooded with FAKE AFFILIATE REVIEWS that try to convince you that bluehost is the best thing in the world. Big time BS, like Bluehost itself. Stay away. I wish godaddy had cpanel, which they dont. I would have switched all my hosting to godaddy - I currently have only one domain hosted there- . Godaddy is reliable but dont offer cpanel and I dont like their admin panel. BLUE HOST , or Bullshit hosting, STAY AWAY FOR YOUR OWN SAKE.

4 of 4 people found the following review helpful:

BlueHost AFFILIATE Review, Sep 23, 2009

reviewer: Anonymous from Montreal, Canada

Hello. I signed up for the BlueHost AFFILIATE program, & put their banners on some blogs and a site. A few months went by, no sign of any sales. I decided to get out of Bluehost after Support ignored a request for help with a banner not showing up. I logged into my existing affiliate account. The primary url installed in my account at activation was gone, leaving an impossible blank. Was Bluehost bypassing my affiliate link all this time? No way to cancel my affiliate account in my own control panel. I asked Support at BlueHost to do it & gave them the userid and password. Obviously, that's quite sufficient. However, Support began playing a game, that they could not "find" my account, declaring they didn't know the "primary url", even when I gave them all sites where I had put Bluehost banners. I sincerely feel something was irregular here. I suspect I was being used as slave labor to promote their sales, so I terminated my Affiliate status with Bluehost.

0 of 0 people found the following review helpful:

Pretty good so far, Sep 23, 2009

reviewer: rootsie from UK

Quite happy. Sometimes my queries take a while to get answered but they do get answered. I have not got much stuff uploaded so not had problems with any articially imposed limits although they do claim unlimited hosting so I'm not expecting any. All the options in the control panel are great and php control is pretty good. Pretty happy altho I'm not very experienced they are certainly a hundred times better than my last host.

1 of 2 people found the following review helpful:

HostHelper.net BlueHost Web Hosting Review, Sep 19, 2009

reviewer: www.hosthelper.net from Ottumwa, IA USA

With their great customer service and excellent products, Blue Host easily makes it into our Top 10 Web Hosting companies. You will be able to find cheaper web hosting companies if you shop around, but it is unlikely that you will get as good value for money. The great thing is that all of this is backed up by a 30 Day Money Back guarantee, so you have nothing to lose if you decide to give Blue Host a try. Blue Host are highly recommended, and well worth considering when making your decision.

6 of 10 people found the following review helpful:

bluehost wont tell you the truth, Sep 08, 2009

reviewer: screwed over from cali

I have used bluehost for over three years thinking that my little startup business of video and photography editing would be ok, and that I could rely on bluehost....I sure was wrong just as soon as I started to have clients and started using the services that bluehost braggs about I receive a email telling me I had 14 days to remove all my material or they would completely remove my entire website.

0 of 0 people found the following review helpful:

Good bang for the buck, Sep 05, 2009

reviewer: Roger Middaugh from Coleman Tx USA

Hello i have noticed a lot of bad reviews about the bluehost but what do you expect for about $60 a year in a host. i have swiched to bluehost been with then for about 4 days and have had no problems my site and email work great no problems so far. my site is a lot faster then it was when i had it with inmoting hosting and i'm even saving money.

4 of 4 people found the following review helpful:

Limited number of files, Aug 26, 2009

reviewer: Dwight from Wa

There is unlimited storage and bandwidth. You can only have 50 thousand files uploaded. Which they did not tell me till I had 200 thousand files uploaded. Now i have 13 days to figure something out

3 of 5 people found the following review helpful:

Great hosting server, Aug 24, 2009

reviewer: alex @ www.vibrantdots.com from Santa Ana, CA

After an extensive review of many hosting providers, I decided to go with Bluehost. Prior to my selection, I've read somewhere that these companies pay for better ratings. I was alittle skeptical at first about going with BlueHost, but in the end, I couldn't be more satisfied. I've been with BlueHost for about a year now and so far, I've not experienced any downtime. As stated, they must be up 99% of the time because I haven't experienced any problems. The software that comes with BlueHost is a decent selection, pretty much all most people need outside of specialized programs. All in all, I am very pleased with the quality of both service and cost effectiveness of BlueHost. If you are considering a paid hosting service, I would recommend BlueHost without hesitation. In the beginning, I did contact them via email for some trouble shooting problems and they did get back to me within 24 hours. To me, that seems really fair. I hope this helps.

4 of 4 people found the following review helpful:

Bluehost is unreliable and has horrible customer service, Aug 21, 2009

reviewer: Anonymous from Anytown, AT 55555

I'm a long-time customer and was happy with Bluehost until the last year. Their servers are down at least once a week and recently it was down for more than 24 hours and corrupted all my files. Their customer service gives people the run around and overall is rude and ineffective. I'm so disappointed in their service.

4 of 4 people found the following review helpful:

NOT recommended, Aug 19, 2009

reviewer: Al from Durham, NC

I've had Bluehost for 3 years and I am FED-UP with this host!! First, when you go into the cPanel they spam you with Postini. Totally unprofessional!! Then this 50,000 file limit makes them one of the worst I have heard of. They do not deserve my business!!

3 of 4 people found the following review helpful:

Web Master, Aug 14, 2009

reviewer: Anonymous from Anytown, AT 55555

My only qualm with Bluehost happened when I wanted to host a domain that I had purchased somewhere else. The steps were easy enough, but the transferred domain actually became a sub-domain of my main. Somehow the htaccess mods that it made didn't work and when I installed Wordpress, www.xyz.com wasn't recognized. I went through the help files but everything I tried still didn't work. Since I have other hosting, I just transferred the domain there. No problems with the release and transfer. Other than that, that is the only problem I have ever had. I have personal sites and a site that the company I work for, hosted through them.

1 of 1 people found the following review helpful:

KEEP AWAY!, Jul 29, 2009

reviewer: Anna from New Jersey

On the beggining they seemed to be fine but they started make a problems with time. They say everything is unlimited but they limited EVERYTHING. They suspended my web site and actually never expleined WHY? Only what they did was offering other plans of course more expensive! They never give me a chance to received all my files back so I lost everything i kept there, all my files. They in very rude way told me THERE IS NO BACKUP on your file! Overall BLUEHOST is sucks!KEEP AWAY!

2 of 2 people found the following review helpful:

Downhill after 4 years, Jul 27, 2009

reviewer: Josh from USA

I have been with Bluehost for 4 years. Our site was recently hacked and we found it was through cpanel as the last logged in user ip was a blacklisted address, along with other clues. Technical support couldnt help since they stopped their courtesy backups after our site reached 2GB, which they didn't notify us about. And we were unable to make db backups in cpanel, giving us a site temporarily suspended message. Support not only was unhelpful in recovery, they were completely unhelpful in identifying the attacker. They were unsympathetic and when I asked for a supervisor they instead redirected me to the abuse department which constantly blamed me for the attack and said I take my business elsewhere. Almost every week our site would be suspended for excessive cpu or mysql usage, even so our site used standard phpBB forums. Space was never an issue and uptime was good, 99% every month. But bad, unhelpful customer service and no room for growth leads us to finding a better host.

1 of 1 people found the following review helpful:

Nothing lasts forever..., Jul 24, 2009

reviewer: debunk from commiefornia

Been with Bluehost for over 4 years under two different company names. I am even an affiliate as I have recomended them for customers. When I went to renew, I was slapped with a $4.95 "privacy" fee that now represents their new undocumented policy. This policy was NEVER sent to registered domain ownersor affiliates. Instead of a $70.00 registration bill, it was $104.95. Their sales associate took it personally when I asked for a supervisor to discuss this. The supervisor was only slightly less arrogant than the first rep. He stated I could take my business wherever I wanted to after I asked how they are competing against other hosts. Bluehost was NEVER like this before. Time to take all 25 domains and move. I hate having to set everything up again but to be treated like crap is not what I pay for. To be ripped off for "privacy" charges is not what I signed up for when it was previously free. And especially without notification...oh after you register...hmmmm

3 of 4 people found the following review helpful:

Nothing lasts forever..., Jul 24, 2009

reviewer: debunk from commiefornia

1 of 1 people found the following review helpful:

They are honest about their refund policy, Jul 23, 2009

reviewer: Pallab from India

I am searching for a cheap host with a fast server. Wanted to try Bluehost, so signed up today. Wasn't satisfied. So requested refund. To my surprise within a couple of hours the refund was in my paypal account. And it would have been faster had I not taken 90 mins to reply to their email (identity verification). So all I can say is that give it a try. It's quite cheap and there is always the money back option if you aren't satisfied.

0 of 0 people found the following review helpful:

I've quit bluehost, Jul 22, 2009

reviewer: Lee from Hong Kong

I have used bluehost for years, I have just quit the service. 4 reasons for me to quit. 1. Slow server. The speed of the server is slower then before. I am located in Asia, the loading speed of the server is too slow to tolerate. 2. Rude tech support. Their attitude is simple - either bear with them or quit 3. Not really unlimited storage. They recently set an arbitory limit of file count of 50k. After putting >50k files in the server for years, they suddenly stop me. 4. They suspend my account causally As I mention, I had been putting >50k files under my account for years. Out of sudden they suspend my account because the file number exceed their arbitary limit. It was refered to the "Abuse Department". After I have deleted the files, they warned me that they would keep an eye on me! What a insult to a patron.

0 of 0 people found the following review helpful:

Never Host your website on Bluehost, Jul 22, 2009

reviewer: Erfan from Seattle, WA USA

I Have been Bluehost customer for 3 years now and more than that when ever any customer asked me for a good host, I always suggested Bluehost, but after 3 years of good relations - all of a sudden, I received a Email from bluehost that I am using hosting too may Files. so I have only 14 days to remove all the files and limit them to 50,000 Files. I am a freelancer, I never hosted a file bigger than 1mb - Most of my files are php scripts less than 2k in size. They told me i have over 232686 files hosted. So i deleted and now i am on 60,000 Files. This files includes the backups that bluehost creates automatically. Even they are counting Folders = 1 file. Email backups, mySQL backup that they create. When i ask them that why do you create backups for yourself when i never asked. I can mange it for myself, the answer was that this is our policy to create backups. Now i came to conclusion that "unlimited" word is not fore me. I will recommend limited service so that i know my limits.

0 of 0 people found the following review helpful:

Don't host with BLUEHOST.COM, Jul 22, 2009

reviewer: Chris from Boston, MA

I have been a client of theirs since 2004. My site was down quite a bit over the past year and then finally got moved to another server. Was fine and then started going down again. Suddenly I am being shut down because I am over the 50,000 files quota. 50,000 very small files to add. They were very rude to us on the phone when we tried to find a way to reduce our files without deleting important files on the website. If you are a photographer and have a website, blog and shopping cart. Do not use www.bluehost.com Bluehost hosting services. Their tech support people are rude and their services are unreliable.

0 of 0 people found the following review helpful:

Only good for new customers, Jul 22, 2009

reviewer: C Asuit from London, England

Been with Bluehost for my 5 domains and as I was about to renew one of them, I am now being charged for 'domain security' which masks my personal information from the WhoIs info. Costs $4.95 each per domain renewed but never notified existing customers for this change. But for new customers, this service is free. Also, they are advertising unlimited space and unlimited domains but my account is still limited.

0 of 0 people found the following review helpful:

Unreliable and untechnical, Jul 21, 2009

reviewer: Jesse Barnes from Arcata, CA USA

I've been using bluehost.com for a couple of years now, but am about to switch away. Over the time I've been with them, email has periodically stopped working, resulting in bounces, and bluehost.com has had issues being listed as a source of spam, making things even more difficult. The last straw was their file limit; they use maildir for storing mail on the server side, which means one file per mail message, and now they're blaming me for having too many files on the server, just for storing lots of mail! They could use another mail storage technology to prevent this, but for whatever reason have chosen not to. That combined with the lack of reliability has finally motivated me to switch away.

0 of 0 people found the following review helpful:

50,000 files is not unlimited *Beware, Jul 21, 2009

reviewer: dang from Seattle, WA USA

Unlimited never means unlimited with hosting. This dishonest practice needs to stop. They know damn well what the real limits are and don't publish them, then once you are signed up they tell you when you "violate" their Terms of service.

0 of 0 people found the following review helpful:

What they do not say, Jul 19, 2009

reviewer: Marcello from Oslo, Norway

I read the reviews and yes, most cheap hosting has the same limits to file quota, cpu and ram usage. Bluehost gives a 20% CPU usage while justhost a small 10%. What they both do and do not say though, is that if you exceed the CPU usage your account gets immediatly suspended with no warning and your visitors will see a page stating that your account is suspended inviting you to contact billing support. Not a good image to give...

0 of 0 people found the following review helpful:

Don't Use BlueHost, Jul 15, 2009

reviewer: Anonymous from Anytown, AT 55555

I was with BlueHost all of 2 days and experienced major (over an hour) mid-day downtime. Server status indicated "OK" until I finally got through to their support where they acknowledged they were having problems. Sales was uncaring when I told them I was ending service. There are much better hosting companies out there.

3 of 3 people found the following review helpful:

BE FAIR TO BLUEHOST!, Jul 12, 2009

reviewer: Chanon from NSW Australia

For those who claim about bluehost files quota. I would say that every economic host have the same issue. If you pay less you get less. I been host with blue for a year, there was no problem with their server. When I read review in this web, I almost leave bluehost to another host cause I thought bluehost is that bad. However, when I start finding information for some top host here, the customer support state the files quota as well. They all state in the front page as unlimited space. If bluehost bad all are bad. (However, I do agree that all host that have files quota limit need to be honest to put in the detail before customer sign product) For cheap hosting like <$10 a year. I think 50k files is all we can expected. I have no benefit with bluehost but they treat me really well everytime I got an issues. This is just one help back to try to save them. Cheers

1 of 1 people found the following review helpful:

Watch out for......, Jul 12, 2009

reviewer: DAI from USA

Bluehost makes changes to servers and gives no notification to it's users. They shut down my email by changing a server configuration. They sent no notification of making any changes. When contacting tech support, they said it was my configuration so got the run around. Finally, higher tech support said, yes a problem for some users. They shut down my e-store and shopping cart for two days when they moved the account to another server. Again, no notice. Found out on own that site was no longer working. Again, tech support did run around. Higher tech support said "should work". Guess what - not working! Finally fixed it but no concern or apology for downtime. They DO NOT communicate and was costly for me.

1 of 2 people found the following review helpful:

BlueSucks after 3 Years, Jul 09, 2009

reviewer: JS from St. George, Utah

Have been with them for 3+ years. The recently just as justhost.com did made it limited to 50,000 files. Each email, image, html page is a file. Thus limiting you, they recently imposed this and are loosing users in droves. Don't host with bluehost, it sucks. They are using a low-usage user after 3 solid years ... bluehost sucks, don't host with them, go with someone else like inMotion.com and get what you pay for, glad to leave bluehost.com as they recently change their cheap hosting as they have 900,000+ users and are getting cheap

10 of 11 people found the following review helpful:

Every Shared Hosting Provider Imposes CPU and RAM Limits, Jul 08, 2009

reviewer: Martin from Austria, Europe

What many people don't know is that *every* shared hosting provider has CPU and RAM limits. This is despite them having many "unlimited" features promoted on their web pages. To my knowledge, Bluehost is one of the more lenient providers in this dimension, but it's still important to know these limitations. Here are some of the restrictions that Bluehost has: -- 20% of a 1x core CPU power -- 40 CPU seconds per minute -- 60 seconds of continuous CPU time -- 128MB RAM -- Max 50,000 files total -- 8 simultaneous IMAP connections -- 750 emails to be sent per hour -- 40 simultaneous PHP connections -- 60 simultaneous MySQL connections -- 8 simultaneous FTP connections -- 450 simultaneous HTTP connections

0 of 0 people found the following review helpful:

imposible to program , Jul 08, 2009

reviewer: douglas edgar from mountain view, MO USA

I have attempted to set up my web pages using bluehost set-upm program and have been unable to do so due the confusing and too difficult programing. After a year of trying to work through all the set-up issues, i had to admit my defeat and cancel out.

0 of 2 people found the following review helpful:

BH Abuse: , Jul 05, 2009

reviewer: amter from Europe

BH: after 3 years of host a site for healthcare, my site that run in joomla 1.0.15, very big for update to j 1.5 receice 3 phishings. The last 2 separate for hours. BH not tell me nothing, only appear in my home, the site is out for abuse.When i was working in the 2 phissing, appear the 3 ( only 3 h. after 2). And the Abuse dtp. told me OUT from BH. 3 years of work and all my site ill be destroy. This is the worst of BH. In the other hand is a good site like other.

1 of 2 people found the following review helpful:

Unsavory, Jul 04, 2009

reviewer: Mark from Fairfield, CA

Bluehost is the registered owner and operator of a website that knowingly stole and is using copyrighted images on the web pages. And they refuse to take it down. They run a domain registrar operation as well, in the very same physical location, but under a totally different name, and make no mention that they are not going out and buying a domain for you with the "free domain" they offer...but are rather the registrar of note as well. Why hide this? Although I have no experience with their service otherwise, I would be extremely hesitant to do business with a webhost that runs a shady operation like that.

1 of 1 people found the following review helpful:

Absolute Garbage, Jul 02, 2009

reviewer: Anonymous from California

Its ridiculous, they keep changing their policies and get on your case for having a couple of GB of files.. Support sucks and its often that they have server downtime and they keep in the dark for hours on end.

7 of 7 people found the following review helpful:

Deceptive practices, Jun 24, 2009

reviewer: mahonri from utah

There are too many good honest hosts out there to support a company like Bluehost. They can talk all day on their website about how much you get and words like "Unlimited" But they'll kick you to the street at the first signs that you will tax their shared servers. My 35GB of files was 7 times too much for them. And this was because of a sudden policy change after years hosting with them with no problem I do like their interface but I hear others are just as good. Plus I won't be supporting a company with shady business ethics. Their customer service seems to be based on... keep the easy customers and throw the fat people and needy people overboard to sink. I did love them at once... so if you're small time you might be fine... but come on don't support that kind of deception in marketing. Not with so many other great hosts out there.

1 of 1 people found the following review helpful:

Not Unlimited Space, Jun 18, 2009

reviewer: Anonymous from Anytown, AT 55555

Tried to go to my website one day. It had been disabled. No warning. Found out I had some files that were not tied to my website that they wanted deleted. 2 Days downtime+.

1 of 1 people found the following review helpful:

Bluehost Awful Customer Service and Downtime, Jun 17, 2009

reviewer: Guy from Cleveland, Ohio

My Bluehost account is down almost daily, mostly in the mornings, sometimes just for a minute and sometimes, like today, for nearly an hour! My clients and, more importantly, potential clients, have zero access to my website during these outages. If that's not bad enough, these gaps in service also leave me without email for any of my email accounts!

In a reply to an email that I sent expressing my aggravation over the matter, I received this reply: "We at BlueHost, unlike most hosting companies, will not charge you for leaving your hosting agreement early due to server downtime. Furthermore, we allow you to cancel your account at anytime without any penalties and with a pro-rated full refund of the unused portion of your hosting agreement. "

In other words, if you don't like it, leave!

Some customer service, huh?

I miss Onsmart...

2 of 3 people found the following review helpful:

<50,000 files?, Jun 17, 2009

reviewer: Steven from Chicago, IL

i had been a customer of bluehost for 3 years and I get an email that I have to get my account under 50,000 files or they will suspend my account. F--- you, Bluehost-- I will be taking my money elsewhere. Enjoy going out of business.

6 of 6 people found the following review helpful:

NOTHING BUT LIES, Jun 12, 2009

reviewer: William from Augusta, GA USA

I used Bluehost for over a year and thought they were fairly decent until I got the same e-mail that others have mentioned about the 50,000 files. You may think that 50,000 files is a lot. But I am a web developer. I develop on the Joomla framework. A base Joomla installation has over 5,000 files. That is before you upload the first image. When I talked with a supervisor at Bluehost about it, I was told "You have 14 days to either lower your file limit or find other hosting." Shows how much they care about their customers, huh? But yet they still advertise "Unlimited Space". If you need a good web hosting company, don't go to Bluehost.

1 of 1 people found the following review helpful:

Bye Bye Bluehost, Jun 07, 2009

reviewer: j from usa

Customer for years... raised my rate without warning. Restricted number of emails I could send. Requested an increase and got the run around. Was told to write to someone in particular and they never wrote back or responded to any calls. POOR customer service so switched. Must be nice to be making enough $$ to not care about service anymore.

6 of 7 people found the following review helpful:

Swindle company , Jun 06, 2009

reviewer: aadsd from WI

NOT UNLIMITED SPACE===against the contract you can put only 50000 files . 100K jpg x 50000 =5G Precisely LIMITED 5Gb

2 of 2 people found the following review helpful:

Worst Swindle Company Blue host LIMITED 50000 FILES!!, Jun 05, 2009

reviewer: katsukun from Japan

If you review a hosting company do not choose this company. Unlimited web space is the lie. YOU CAN ONLY PUT 50000FILES. If you put over 50000 files. Following mail come to you. >>>>>> Our reseach shows that server performance degrades when accounts have over 50,000 files. In order to ensure optimal performance for your account and the others in your shared hosting environment, we request that you reduce the number of files on your account to under 50,000 by---2009 Proper maintenance of your account will ensure the best performance for your website. If you are unable to comply with these requests your account will be automatically deactivated on -/-/2009 to maintain proper server performance. Thank you for your help in resolving this issue.

1 of 1 people found the following review helpful:

It charges separately when server loads are increasing. , Jun 05, 2009

reviewer: momoirorip from ASIA

this company requested additional money when Our Server 's CPU quota are increasing.

1 of 1 people found the following review helpful:

NOT UNLIMITED, Jun 03, 2009

reviewer: ransky from JAPAN

I just received the mail from BLUEHOST.com >>> It has come to our attention that your site is using an excessive number of files stored on your BlueHost.Com account. This is causing performance problems on your website as well as for other customers that are on this server. It can cause our servers to crash and cause additional downtime. Our reseach shows that server performance degrades when accounts have over 50,000 files. In order to ensure optimal performance for your account and the others in your shared hosting environment, we request that you reduce the number of files on your account to under 50,000 by 06/10/2009. you can set up Only 50000 files!!@@

0 of 1 people found the following review helpful:

Unfair practise of restrictions, Jun 02, 2009

reviewer: Amar from UK

I had been using blue host for hosting my personal website for family and friends. After 2 years of use when I crossed 300GB they just sent me a notice to clean up the site else they will shut it down. And then after sometime they just closed it and refunded the money. No explanation given... So much for the UNLIMITED space claims

0 of 0 people found the following review helpful:

leaving because of file cap, Jun 02, 2009

reviewer: bluehostpolicychangingsucks from close by

Signed up over a year ago... they knew how many files I was going to be hosting and guaranteed it wasn't a problem. Now they changed their policy and I am told to limit to 50,000 images. Left a good hosting site already setup to do this and all because it takes a couple more house to do a backup, they don't care about broken promises or to keep their word to customers if they don't feel the need, they'll just lower their pricing so more people will sign up and loyalty goes out the window.

12 of 12 people found the following review helpful:

Web hosting, Jun 01, 2009

reviewer: david from Anytown, AT 55555

To tell you the truth I have tried bluehost unfortunately i had a lot of problems with them e-mail suck. I have transfered 3 years ago on ACVILLA.NET and so far i'm satisfied. I like their services and the hosting is cheap considering the other hosting companies. Also there is ELCOHOST i have heard that they also provide all host services on top level.

0 of 4 people found the following review helpful:

This is real abt Blue Host, May 26, 2009

reviewer: Ashish Jagnani from india

Very very poor services. Have nothing to do with a top web hosting providers. Some arabic support with English names, do not know english at all...... Customer services score is 0 and not even 1.

0 of 1 people found the following review helpful:

Imposed 50K inode limit, I'm gone., May 21, 2009

reviewer: loghlr from Atlanta, GA USA

I run a child welfare reporting site with 400K reports. Don't use a db for it, because filesystems are more efficient. Hosting companies' say all those inodes slow their backups/fscks. Give me access to the loopback device for a mount and problem solved (I'll mount my own fs image that you don't have to backup/check). They didn't think this and other decisions through, so I'm gone.

0 of 0 people found the following review helpful:

Horrible Tech Support, May 21, 2009

reviewer: Anonymous from Anytown, AT 55555

idk about anyone else but Bluehost Tech Support (both email and phone) is horrible. When I called for tech assistance on a webiste I'm working on the guy who answered was rude and argumentative; even after I told him I didn't like how he was speaking to me he continued. Email support is no better; they give canned responses and 2 or 3 line quick comments; no solutions offered outside what you could find doing a simple search on Google. Their other departments are good friendly and courteous but not tech support so if your tech savvy and will never need their assist then find but if not I’d stay clear and go with another host.

0 of 0 people found the following review helpful:

10+, May 20, 2009

reviewer: Garrett from Texas

I am currently hosting about 10 websites with Bluehost. As with any company you are going to have some problems. I have only had a couple of times where I have had to threaten to take my business else where for them to get their act together. I would recommend them to people that want to host a fun site. All my "mission critical" sites are hosted on dedicated servers.

8 of 8 people found the following review helpful:

New Limitations, May 17, 2009

reviewer: Anonymous from USA

I had been quite happy with Bluehost, but they started offering "unlimited" storage, and then just recently decided to impose a limit of 50k files per account. I had put a number of test sites up in addition to some online photo galleries, so I was asked to go from close to 500k sites down t o50k in a week or so. Left a very bad taste in my mouth after being a customer for several years.

0 of 0 people found the following review helpful:

Not as advertised, May 15, 2009

reviewer: Bonnie J. from Central, Iowa, USA

Bluehost says they give you unlimited space but when my account reached 17 GB they threatened me with disconnection. They claimed I was "backing up" files when I was doing no such thing. They were just running out of room on the server I was on and forced me to delete files I didn't want to delete. After being a customer for four years, that's how they treated me, threatening me with disconnection. That's after suspending my account once this year already for no reason at all. They do NOT deliver service or space like they promise. Beware of believing they do, they will suspend your account with NO warning at all.

2 of 2 people found the following review helpful:

BlueHost.com is a bullshit webhosting !, May 15, 2009

reviewer: Cutty from Eu

BlueHost.com is a bullshit webhosting ! Just take a look here: http://i41.tinypic.com/72dh91.jpg [IMG]http://i41.tinypic.com/72dh91
.jpg[/IMG]

10 of 10 people found the following review helpful:

Going downhill!, May 11, 2009

reviewer: Gerald from Anytown, AT 55555

I have been with BH for years, but it is quickly becoming a disastrous company. Customer support and tech support have become non-existent. The reps are rude. Their servers are down frequently. They lost all of my web sites, e-mails and filters. Customer service did not care. I am leaving BH.

2 of 2 people found the following review helpful:

Great for Wordpress sites, May 11, 2009

reviewer: Adam from California

I was new to using Wordpress, and Bluehost was able to provide my site with 1-click installs of everything I needed to get the site up and running. It has been 2 years now, and I have never had any downtime or issues of any kind. I would highly recommend Bluehost. Since that time I have also signed up a number of my clients through their service, and all are just as happy with them.

0 of 0 people found the following review helpful:

I thought it could be better, May 07, 2009

reviewer: Viki27 from brooklyn, NY 11235

Firstly they forgot to assign me a dedicated ip. Finally after calling them i got it. Then their tech support just pissed me off. It took more then 12 hours to configure my email account. I believed they were just busy assisting other customers those who pay more money. I was the one who tried to get "unlimited plan" and got money lost :( . Had to quit and I switched to vgthosting.com. I am good now and pretty satisfied with the service. Maybe that was just my bad experience with them and I was unlucky. Anyway just want to share it. Thanks

1 of 1 people found the following review helpful:

From Bad to Worse, Apr 29, 2009

reviewer: Michael from United kingdom

After using Bluehost it went from bad to worse, we used to host with Hostgator and reliased that they were overselling and making our hosting solution slow and unreliable. We then moved to BlueHost, and things got nasty. Slow speeds, lack of response from response teams when a ticket was submitted. Cheap for a reason compared to many hosts. We have moved now and are happy with our new hosting company. Corporate Internet Solutions

3 of 9 people found the following review helpful:

Blocked my website because error in my PHP pages..., Apr 21, 2009

reviewer: Guy Boulais from Quebec, Canada

What a great suppport from India!!!!!! I was hosting my remote webcam over there and there was some error in my PHP script which take all the CPU on the machine. Instead of blocking that script and notifying me, the locked my website right away without notifying me. No more access to it anymore even via FTP. What a shame!!! PS: Don't rely on faces on their website: they are in India!

2 of 2 people found the following review helpful:

From first to WORST! Bait and Switch marketing. Very sad., Apr 20, 2009

reviewer: Marc from Colorado

I didn't believe it .. but there is a 50K file limit. Bluehost.com was until now my favorite shared hosting provider. Matt, the CEO, at Bluehost.com now seems to be completely unscrupulous. Marketing "Unlimited storage", "Unlimited domain hosting" and "Unlimited transfer" at the same time having unpublished absolute limit of 50,000 files. PURE BAIT AND SWITCH MARKETING! Crap! I called & confirmed with Bluehost.com's Tech and Abuse departments on 4/20/09, there is truly an unpublished HARD limit of 50K files which Matt's lawyers say is covered in the Service Agreement under performance issues. Meaning that regardless of your site's actual server load & performance impact, 50K files is interpreted as requiring too much server performance. A shame, last week my grades for Bluehost.com would have been almost all 4 and 5. Now I need to find another like Bluehost used to be. Note: I came across this issue researching a DDoS attack that is making a site hosted at Blue unavailable

0 of 0 people found the following review helpful:

I left because of support - they can keep the money, Apr 20, 2009

reviewer: Chuck from Romeo, MI USA

I was fine with Bluehost until I paid for a fixed IP address. It seems as though they mashed my DNS records, and no amount of contact with support could fix them. Email web access was misdirected to an unrelated web site, among other problems. The fix should have been easy, but the support I received was abysmal. I gave up after about 10 support mails yielded nothing but cut and paste answers only marginally related to the questions I asked. They spent a lot of time explaining the problems, but no time whatsoever fixing them. A web provider without decent support is valueless. Bluehost is, as a result, valueless. I am walking away from a year of prepaid services rather than continue to risk my email and web data. If you can't get things fixed when they break, and they will break eventually, you are in deep trouble. I walked.

0 of 0 people found the following review helpful:

Bluehost is ok but not that great., Apr 15, 2009

reviewer: Dickie Taylor from Dallas TX USA

For my experience with bluehost they stated out very well, then, after 5 or 6 years they have become less dependable and thier uptime has decreased. They have an auto renew setting for the domain registration of domain names that does not work they shut your wesite off and then charge you ten dollars a domain name and tell you the auto renew setting didn't work. Instead of contacting you they just shut you down! which I think is very unproffessional of them.

1 of 1 people found the following review helpful:

Chaos in BlueHost Management, Apr 11, 2009

reviewer: josé from SPAIN

On the first day I couldn't get into my account because they were "upgrading" the server that hosted my website. On the second day, my Ticket History had been wiped out because of another Upgrade in the Ticket management system. I asked for hep about "a" and the next day I got an answer about "b" Tired of their poor service I canceled my account and asked for a full refund on the second 2 day. As per their Terms & Conditions I am entitled to a full refund. Well, their answers were about explanations about the technical problems that I had previously reported. But no words about my cancellation. I asked again, but got no answers. Tired of their lack of response, I told them that I was going to file complaints against them. After sending them the links were I was going to file complains I got confirmation that my account would be canceled & that I would get a full refund.

0 of 0 people found the following review helpful:

Not what i expected, Apr 08, 2009

reviewer: ta from seattle, wa

Obviously there are always some people unhappy with their hosts. I just wanted a host on the side that hold my documents and host a simple website. they are saying its unlimited hosting but it is not, i uploaded a video to the website for school and the server couldn't even hold it, it was only 700mbs. I'm not saying thats small but having a 15gb storage and storking 700 something should not be an issue. After the issue was solved on the day of the presentation i couldn't access to my documents because they closed my account saying that i'm using bluehost as a storage. First of all who cares, second everything i put there is on my website, its a place where my friends and teammates can work on projects online. anyways once i called they tried to fixed it and stuff but also knowing that those people scan through my files just made me uncomfortable. hope this info helps

1 of 1 people found the following review helpful:

Poor Customer Service, Apr 08, 2009

reviewer: Philip Hayden from Austin Tx

They just started imposing a 50,000 file limit. They count every single file under your home directory. It makes no sense and after I sent and email i finally got a response by calling them. They were not very empathetic and said the account would be disabled in 14 days. They have horrible service. I would not recommend them anymore. Something has changed and they are not worth it.

3 of 3 people found the following review helpful:

Unlimited Storage? Be Careful, Apr 06, 2009

reviewer: DZ from WA

They offer Unlimited storage space. But be careful - they will deactivate your account if have more than 50,000 files. You can not enjoy the "UNLIMITED storage" benefit that they offer unless you do not have many files to host. It is only to attract customers from competitions. Their storage is not UNLIMITED as they claim if you have many files.

5 of 5 people found the following review helpful:

BlueHost Not Trustworthy and Reliable, Apr 05, 2009

reviewer: Jane from Boston, USA

If I'd been writing this one wk ago, I would've raved about BlueHost. Now I'd warn anybody who'se relying on this hosting plan. They can - and will - terminate you with no notice, almost willy nilly. They decided that some file were not directly related to my website and simply shut my whole website down, which my business depends on. NO 24 or 48 hr notice or requests to contact them. Just because I had files on there that they deemed not related to my website. Point 3.9.15 of their Terms of Use says this and suddenly I'm reported to the "abuse" department, as if I had porn, or illegal activity, or foul language. Just shut me down, entirely, no questions asked. If you need a hosting plan for your business, do NOT rely on BlueHost. When I complained today, he just kept saying 'YOU VIOLATED THE TERMS OF USE". With the porn and illegal stuff on websites, you'd think they could be a little more decent to a good customer, who is just storing some .doc and .jpg files on the server. VERY BAD

1 of 1 people found the following review helpful:

Don't count on bluehost when there are problems, Mar 30, 2009

reviewer: Ready to move on from 94305 USA

Most of the time we don't think much about your web hosting company; it all works in the background. Yeah, until something happen, like a recent ddos attack. Then hell broke loose, clearly demonstrating that Bluehost is not equipped to handle things when there is trouble. No email message to unaffected email address on record. The support people apparently thought that it was perfectly ok to tell us customers taht service would be out 8 hours! (It turned out to be more like 16 hours) All SSL mail was disabled, but tech support didn't think of suggesting the alternative plain mail retreival And so it goes on....

3 of 3 people found the following review helpful:

Bluehost once rocked, not it limps along, Mar 16, 2009

reviewer: Adam Alter from Austin, TX

My site has been down for 48 hours and live chat says it was moved due to an attack on that server. They say they see it working, but it doesn't work for me or any of our customers. I tried to post about it ont he blue host forums and was banned just for asking about it. I posted the exact details of my post that got me banned onmy blog www adamalter com

0 of 0 people found the following review helpful:

AVOID LIKE THE PLAGUE, Mar 15, 2009

reviewer: will from bridgewater, me USA

Customer support decent and space is more than adequate for our needs, but their page builder software does more deleting and rearanging of your pages than you intend. So far i've had to reconstruct two pages because it completely deleted them from their system and then published the blank site, so i couldn;t even pull the code from the web. You'll also find images you delete randomly re-apearing all over the page as well as text and images resized. I guess they wouldn;t be bad if you were just hosting, but if you intend to use the hosts software, look elsewhere.

0 of 0 people found the following review helpful:

Almost no complaints!, Mar 14, 2009

reviewer: matt from Va

I've had Bluehost for 3 years. They are great because of their price. I notice that their uptime is a little less than desirable, so if you run an e-commerce site, be careful. Also, most of their services for managing your site are not SSL enabled, which in 2009, doesn't seem acceptable. Otherwise, they are a great cheap seriice

2 of 2 people found the following review helpful:

Account suspended a day after sign up, I don't know why., Mar 12, 2009

reviewer: John S. from London, UK

I signed up yesterday and today set up a few e-mail addresses, sent a few e-mails, and changed the default index.html placeholder.

Came back after lunch to notice that the domain has a this domain is suspended notice and I can't log into cPanel.

After 4 hours there is still no response as to why the account has been suspended.

So, I cancelled the service. Billing managed to do their job of refunding the payment within a couple of hours.

p.s. BlueHost do NOT support a catch all domain e-mail address (an anti-spam device I believe).

3 of 5 people found the following review helpful:

Unlimited Storage a sham, Mar 05, 2009

reviewer: Edward from Ontario, Canada

Bluehost does not offer unlimited storage unless those files are being used by your web site. So, any thoughts of you storing your personal files on your server which you paid for is an infringement of your service agreement. Stay away from them, it's one of those "Too good to be true" deals. There's a reason they stopped receiving any real web awards after 2005...

0 of 0 people found the following review helpful:

Very Good Host, Mar 02, 2009

reviewer: boaz from israel

just think the need update some of the script of auto install and .net support will be great

6 of 6 people found the following review helpful:

BLUEHOST CAN'T even host a 500 uniques/ day , Feb 22, 2009

reviewer: Alexa Dean from Washington DC

DO NOT BUY FROM BLUEHOST OR YOUR MONEY IS LIKE THROWN IN THE TRASH BIN ! They could not host my SMF forum with no fancy graphycs and no other ressource eating stuff . ONLY 500 uniques /day and 5000 members totally ! it worked for 3 months and then bang ... your website eats our server's resources .. bla bla .. i immagine that they have only one server and 20000 clients with simple html sites hosted on it ! THEY ARE DISPICABLE AND THE TECHS ARE RUUDE !

0 of 0 people found the following review helpful:

PostgreSQL users beware, Feb 21, 2009

reviewer: George R. from Chicopee, MA USA

I was extremely satisfied with the service in the past; however, their PostgreSQL knowledge (or tech support, period) is awful. I am on my third back-and-forth, second issue, with them. The new issue was supposedly fixed by a "Level 2" support staff. Apparently I need at least a Level 3...

0 of 0 people found the following review helpful:

Very good host, Feb 18, 2009

reviewer: Kyle Emmerich from Blue Springs, MO USA

It's a very good host, but you have to pay the total amount for a given number of months, instead of paying each month. Not good for me.

0 of 0 people found the following review helpful:

vincentwang, Feb 17, 2009

reviewer: vincent from China

The first information i learn about bluehost is from [ web hosting reviews 4 u ] From their saying, it seems to me that selecting blue hosting as my e-commerce web hosting is a cheap way. Then I select blue hosting. But you know how baddly i get one day. I get tracked when submited folds, and restarted the service, but all my database dissappear! The website collapsed! From my experience, i want to recommend you that do not select blue hosting as your e-commerce web hosting.

11 of 11 people found the following review helpful:

Site down and no recourse, Feb 11, 2009

reviewer: Mike from Fairfax,VA

I have been mostly pleased with blueHost, but at the moment, my site has been down for over 18 hours! The status says either available or back in 30-60 minutes. My server is up, but there is no file system. Tech support has been pleasant, but ineffective.

0 of 2 people found the following review helpful:

Best Service Ever!!!!, Feb 08, 2009

reviewer: Anonymous from MI, USA

This is the best hosting company ever with grade A service. You will not find service like this anywhere. Every company should be as efficient and customer friendly like these guys. Excellent job!

4 of 4 people found the following review helpful:

My site was deactivated without warning, Feb 07, 2009

reviewer: Tony from Sao Paulo, Brazil

My website was recently deactivated without warning. After a number of chats taken by mostly unhelpful/rude staff, I learned that the reason for this was 'intense use'. I tried to argue with them that all my stats on CPanel were well below the max (disk space, email addresses, bandwidth, databases, etc), not least because most of their services are marketed as 'unlimited', and so this didn't make sense. I then received an email from their 'abuse' department (which was insulting, since this should be restricted to issues relating to spam, porn and so on) saying one of my databases was too big and was causing problems to other customers. First, if there's a limit on the size of databases, I shouldn't have been told this in advance, as such limit doesn't show on CPanel. Second, I don't believe my database could've caused problems to anyone, since it is used by only a few people. Bottom line: don't believe their sales lines about 'unlimited' this or that.

13 of 13 people found the following review helpful:

GEtting worst, Jan 27, 2009

reviewer: Ant from Lx, Portugal

I have my website hosted by bluehost for 2 years. I was very pleased with their service, but in the last months my website is unavailable very often. And when I say often is several times a day, every day. For people that are trying to host a business website, bluehost should not be an option. I get some other host.

10 of 10 people found the following review helpful:

Join Bluehost at your own risk, Jan 23, 2009

reviewer: Justin from USA

DO NOT PLACE YOUR WEBSITE ON BLUEHOST If you do not want to have your website deleted for reasons that nobody has mentioned to you about (even after spending more than 5 years with them without any problem) then do not join bluehost If you would like to be warned before your website is deleted, in case your scripts or databases are causing problems you are not aware of and that could have been easily corrected, do not join bluehost If you do not wish to be treated like a piece of garbage by arrogant staff, find another hosting service If you are already with bluehost.com, make sure you start thinking about moving, unless you are absolutely sure that your site is in perfect shape based on bluehost standard. They will not give you a chance to correct the problem.

7 of 8 people found the following review helpful:

don't be surprised to be locked out from your web site, Jan 20, 2009

reviewer: Guy Boulais from St-Jean, Qc, Canaca

if your web is too CPU intensive then these dear people from India (people on photo is not reflecting reality) will simply lock you out from your own web site, even FTP access! They don't help you diagnose what is causing CPU bottleneck except kicking you out! What a great thing when you customers expecting uptime from your part. All that happened to me during the holidays. What nice and comprehensive people.

4 of 4 people found the following review helpful:

Bluehost Review from a Blogsite, Jan 19, 2009

reviewer: J Keene from Gilbert, AZ

Bluehost just kicked me to the curb today! I run a WordPress Blogsite and evidently I have had some code injection (php) hacked into my site that were phishing files which portrayed me as a bank in UK. Of course I deleted them, adjusted my permissions, etc, etc, but Bluehost didn't care and gave me a "pro-rated" refund. Geez, all over a Blog site? When I asked for assistance in correcting the situation, they said it isn't their problem and that it was mine!

4 of 4 people found the following review helpful:

Site down AGAIN, Jan 16, 2009

reviewer: Danielle from Washington, DC

In the last three months, bluehost has had issues with my server three times during peak business hours, causing my site to be down for more than 15 minutes. this evening their entire system went down and the best that they can tell me is that it will take up to an hour to restore. At no point has their customer service or billing department offered to refund any portion of my web hosting fees. If you are running a business, I would not recommend this hosting service.

2 of 2 people found the following review helpful:

Good for the most part, but down too frequently lately, Jan 15, 2009

reviewer: Laura from Washington, DC

For the most part, I have been very happy with BlueHost. But lately it seems like my site has been down a few times, and I have always felt that the servers were slower than they should be, so that pages take too long to load. On the plus side, they are pretty cheap, have a lot of good features, it was easy to set up, and they have good live chat support. When I had an issue with my site they helped me resolve it quickly. All in all, I would recommend it for a personal or hobby site, but probably not for a business. I use it for a fanfiction site and a political blog, so if it goes down occasionally it's not the end of the world. But if you have a business site or anything important that needs to be up all the time I probably would not recommend it.

2 of 2 people found the following review helpful:

BlueHost support, Jan 13, 2009

reviewer: Fateh from Pakistan

Though the space and price is fabulous but the customer / technical support in the form of Live Chat sucks... it say forever "Please be patient as we connect you to the next available operator..." And... "If you do not wish to wait any longer, click the button below to end your session. It goes on for soooooo long and finally disconnects...

1 of 1 people found the following review helpful:

Cheap price BUT not worth it., Jan 12, 2009

reviewer: Tim from Orange County, CA

You can't find a web host provider for this little of money. However, this comes at a price. Reliability is AWFUL!!! I say uptime is about 95% of the time. Had 2 indepent websites run continuous ping to my websites and it was occassionally down. Even the mother site of bluehost.com was down intermittently. If that's not bad enough, FTP was less then desired. There is no true anonymous FTP. See forums complaints on "anonymous FTP". Also using Filezilla, WiseFTPPro, and FlashXP FTP, my connection was disconnected at random times WHILE uploading content. See these complaints on bluehost forum too. The only way bypass this is to log onto control panel of bluehost and force disconnect the FTP sesssion. You are allowed 8, but their system kicks you out at random times. I would not recommend this web host. I cancelled after 3 months.

1 of 1 people found the following review helpful:

Don't believe the generous terms., Jan 12, 2009

reviewer: Philip (flip) Kromer from Austin, TX

I was a bluehost customer for a long time, but they've stopped trying. The large storage and bandwidth limits quoted are a patent falsehood. If your app ever approaches even a modest scale you'll be disabled, with no warning, and forced to bounce through several layers of techs unempowered to help you.

2 of 2 people found the following review helpful:

Not bad, Jan 10, 2009

reviewer: Anonymous from Kenosha, WI

Blue host was the first web host I've used, and so far its gone well. I did have issues with my web browser. I'm on a mac, and was using firefox and everytime I would try to connect to the ftp I would receive a message that said the page did not exist. I did call in to the help line and went through various ways to try and connect, which included emptying my cache about a dozen times, and still didn't get an answer (which is why its a 4, but they genuinely seemed to be trying to find an answer as they had someone in the office connecting with firefox) and it works fine on safari. It is a little messy at first, but after a while you get the hang of it. So far no big issues have happened that would cause me to advise against bluehost.

1 of 1 people found the following review helpful:

What do you expect for the price?, Jan 07, 2009

reviewer: R from San Francisco

Bluehost has a great price, but you get what you pay for. When it comes down to what counts -- day in, day out uptime -- it falls way short of anything you can count on for business purposes, let alone web commerce. Signing up is straightforward. From there on out, things are ok . . . until they're not ok. The admin interface is the kludgey cPanel, the webmail interfaces are adequate. But you don't use those often, so no big deal. Tech support is available by chat, which beats the hell out of sending trouble tickets off into the ether, but ultimately the first line support relies on the tried and true "10 stupid user tricks" model. Okay, you don't need tech support often. But, when the server your site is on gets overloaded, and again when it gets upgraded, just go to the beach, the mountains, the mall, wherever, because your site and email won't be back until they're back. What do you expect for the price?

0 of 2 people found the following review helpful:

BH Review..., Jan 07, 2009

reviewer: Anisha from Anytown, AT 55555

Overall I give Bluehost a strong "A". The sign-up process is simple and fast. cPanel makes it very easy to manage all aspects of your website. For the last 5 days my site never went down.

0 of 1 people found the following review helpful:

Thank you!, Jan 07, 2009

reviewer: Anonymous from Anytown, AT 55555

Thank you Travis for helping me out with my web site! BH support is the best!

0 of 0 people found the following review helpful:

Thanks, Jan 07, 2009

reviewer: Anonymous from Anytown, AT 55555

I am very pleased with the hosting service you've provided. Thank you guys, thanks a lot!

0 of 4 people found the following review helpful:

Great service!, Jan 07, 2009

reviewer: Anonymous from Anytown, AT 55555

Their service is great! Both sales and tech departments. Thank you guys!

2 of 4 people found the following review helpful:

Whatever you do, DO NOT USE THIS COMPANY, Jan 05, 2009

reviewer: Jason Kersh from Denver, CO

My site is offline, the first and second level tech support are idiots -- they dont even know what "ping" means or is let alone how to use it. Basic concepts go WAY OVER THIER HEADS. I'm moving my site somewhere else.

0 of 1 people found the following review helpful:

Solonet Hosting A++, Jan 03, 2009

reviewer: ericlopez78 from Houston, TX 77041

After several problems with HostGator, I decided that it was time for a new host. A friend of mine mentioned SolonetHosting. I contacted them and asked them a few questions, and I was immediately hooked. It has been several months with SolonetHosting and all I can say is wow. SolonetHosting has provided me with personalized support and outstanding uptime. When ever I had a problem they were able to solve it quickly. SolonetHosting has a customer for life!

2 of 2 people found the following review helpful:

Couldn't Access Server, Useless Tech Support, No Full Refund, Jan 02, 2009

reviewer: Max from San Francisco, CA USA

I was unable to upload files to their server despite using several ftp clients. I even tried using their own "unlimited ftp", in two different browsers, and it wouldn't even connect. I called tech support, and the guy didn't have a clue about anything. He concluded with "everything seems to be working fine on our end" and "I don't know why it's not working for you." I was able to connect to another server (different company) just fine, so I know it's not on my end. When I called back to complain, their phone system started cutting in and out, and I could barely understand them. I finally decided to just cancel the account and requested a refund. They deducted $10 from the refund for domain name registration despite the fact that everything I read on their site said domain name registration is free. Poor quality, poor tech support, poor customer service, and a rip-off to boot. Now I have to start all over with another company. Save yourself the nightmare and go somewhere else.

2 of 2 people found the following review helpful:

No, I would avoid it again, Jan 01, 2009

reviewer: Tom Racker from Atlanta GA

BH advertises unlimited space. Well folks the advertising does not equal the 'Terms of Service' ('TOS'). So when I backed up some of my local drive to BH and some files related to my sites, BH suspended my account WITHOUT NOTICE. This has happened to a number of people on the BH forum. BH decides if you are backing up or archiving files, then it suspends you without notice. So picture this, you create and sell websites. One of your customers backs up his local drive or some of it, or just backsup the sites future pictures: YOUR WHOLE HOSTED ACCOUNT GETS SUSPENDED WITHOUT NOTICE. What do you tell your other customers? Nothing to say as they jump ship because all of your accounts get a message that they have been suspended. BH advertises UNLIMITED but htis is not true. Instead they tell you what is limited by suspending your account without notice. I would cancel them now, but I spent money moving some of my Joomla sites to BH. False advertising=avoid BH

0 of 0 people found the following review helpful:

No problems, Dec 26, 2008

reviewer: Todd from USA

I have been using BlueHost almost from day one... (it was their first week when I opened my account with them). I have had no problems very little down time, I did have my account suspended once due to spam/crap on my site used for fishing. Tech support helped me get it removed and get back running. I have a low trafic site so I dont want to rate trafic... Cpanel and tons of scripts to get you started.

1 of 1 people found the following review helpful:

Watch the ads, Dec 26, 2008

reviewer: Michael Easton from San Francisco

They have popup ads in the site panel (Anti-spam ads ironically) that they refuse to remove. When I inquired about how much of a refund I could get as I didn't want to look at popup ads in already paid login area, they deleted my account. An accident, certainly, but a common thread of how they don't listen. I also had to fight to get my site off one of their old server boxes that kept having kernel panics and rebooting. They said they were doing me a favor. Hello?.... the servers need to be up! They are very nice and friendly. Site is clear and professional, but I would think there's better hosting options out there.

0 of 0 people found the following review helpful:

I wanted to like them, Dec 25, 2008

reviewer: Robert McHugh from Colorado USA

I'd only had minor problems with Bluehost (short down time, a few snotty exchanges with tech people, didn't think what I was being told was true a few times...); but then this week came along. They are saying the server I was on had a DDOS attack. Perhaps that is true... but since so much of what techs told me during the event was not true (how long... when I could call them back... what I could expect...) who could say for sure. They admittedly delayed moving people's sites to other IP addresses until very close to the holidays and then just blatantly "blew off" customers (like myself) who still had unresolved issues. They deserve to be rated low for that.

1 of 1 people found the following review helpful:

Not recommended, Dec 25, 2008

reviewer: Ruben from Sonora, Mexico

Hi, I have 3 accounts with bluehost and I have recommended 2 of my clients, my first account (almost 4 years old) was suddenly marked for cancellation, they only told me that it was using too much resources in the server (btw, they offer unlimited bandwidth, space, emails, 100 dbs...I was only using 5 databases for hosting 5 websites) they only gave me 15 days to backup everything and change hosting provider, they didnt gave me any chance of arguing or at least a specific reason, of course I will cancel my other account once they expire and I wont recommend any of my clients to bluehost. I'm completely dissapointed, customer service was awful, you are just a piece of their income, so they can cut you at any time.

2 of 2 people found the following review helpful:

Good Software, Terrible Customer Support, Dec 22, 2008

reviewer: Bruce Decker from Denver, CO

Granted, my site was subject of a phishing attack. I worked to eradicate the problem and remove and disabled sections of my site working with tech supp. They were happy, I was happy and we thought we fixed the problem. I paid a little extra to have my own ip address just to make sure my problems didn't effect other sites (nice guys that I am). Next thing I know, wham, the site is deactivated and I have 15 days to remove my data. No discussion, no explanation. The 'Abuse" customer service person could not have been more rude. As long as things are good, Blue Host is great. But when you are the victim of an attack, be prepared to receive the old heave-ho -- with NO warning or chance to discuss further. Don't take this chance with you business, stay away from Blue Host. They are based in Utah, check the Atty General in that state. Also, we sites down a LOT! Don't chance it.

10 of 10 people found the following review helpful:

A bunch of crooks. , Dec 21, 2008

reviewer: Jim from Hong Kong

I have hosted over 200 websites at around 10 webhosts. I have NEVER been so shocked by the affrontery of bluehost at closing down a friend of mine. His website, while though not wildly popular, was doing better than most. The response of bluehost was to shut him down without warning, and demand that he move the website. Their excuse was that "some scripts on his website were causing problems" I investigated this and found that he was using updated Wordpress software, so there were no issues with the "scripts". However his server was being shared by TWELVE HUNDRED other websites. In addition the database that these sites shared was misconfigured so that it was crashing. HINT: increase the memory available to key_indexes. We reported this information to them and their response was to HALT ALL TECHNICAL SUPPORT. I moved the site for him to a new server and we reported this to bluehost. They refused to reinstate his server on which he still has 9 months remaining prepayment. AVOID.

0 of 0 people found the following review helpful:

Extremely Unreliable, Dec 17, 2008

reviewer: Eric from Alexandria, VA

For the last 3 weeks my site has been up and down multiple times. Tech support said they don't know when it will be fixed. So, today I have decided to leave them and find another company.

7 of 7 people found the following review helpful:

WATCH OUT! Bluehost Shut Down Your Webiste Without Warning, Dec 14, 2008

reviewer: worldprivate from USA

In my opinion, Bluehost is the most rude & unethical company exists. Period. Our experience - Bluehost does not appreciate your loyalty of being their customer since the day one. Their business model is OVER-SOLD their share hosting service. And if your website grows with increasing traffic, they SHUT DOWN your website WITHOUT any warning, and tag your website with "ACCOUNT IS SUSPENDED" for your visitors to see - as if you’re some sort of "crook" or have done something illegal to cause the suspension! My company, along with many others, is a victim of Bluehost unethical business practice. They shut down our web based business without warning or recourse, and failed to provide us reasonable means to restart it. We’re seeking legal option for our damages due to Bluehost actions, and can't discuss in full details at this time. As a courtesy, if you are using Bluehost I recommend you move immediately to another hosting service avoid the risk of a similarly horrific experience!

5 of 6 people found the following review helpful:

Don't try anything fancy, Dec 11, 2008

reviewer: Rob from San Francisco, CA

While Bluehost does a reasonable job of hosting my basic HTML website, an add-on site that uses Ruby on Rails is constantly broken. Every time they upgrade their libraries or move to a new server, everything breaks -- directories renamed, SSH access broken, missing libraries. Their configuration is a mess. I'm leaving ASAP.

3 of 5 people found the following review helpful:

Bluehost saves me Green!, Dec 01, 2008

reviewer: Dan Nelson from Seattle

Fast, reliable and feature-rich. I've maintained a half dozen sites on Bluehost for more than 5 years, and only been down two or three times, and for just a couple hours at most each time. I'm THRILLED with Bluehost.com

1 of 1 people found the following review helpful:

Amazing Service, Nov 24, 2008

reviewer: Darrell from Toronto, ON

Their offerings and Simple Scripts has made is Extremely easy for me to launch my websites and multiple client websites. www.CandyBoxMarketing.com

7 of 8 people found the following review helpful:

reasonably good, but, Nov 23, 2008

reviewer: Kim from NY

Bluehost is fine in general, but sometimes they shutdown my site without any notice. Sometimes I need to monitor my site and let them know the fact like site is not responding, mysql seems to be dead. The most critical thing was one database in mysql is dropped suddenly!! I asked them a backup. It took me about a week to listen reasonable answer. However, they just repeated they are not responsible of backup. So, I lost my database! I never have had such a ridiculous case - mysql dropped a database without user interaction - with any other hosting service provider.

11 of 15 people found the following review helpful:

Shut down my site with no warning during Holiday Season, Nov 19, 2008

reviewer: Anonymous from Anytown, AT 55555

I had been having a great experience with Hostmonster until, with no warning, they shut my site down. They say that I was consuming too much CPU usage. I was given no advanced notice, or chance to fix my website's code. Instead, I got an e-mail at midnight saying I was terminated, and I had to spend hours at night trying to rectify this. I cannot recommend this company due to this terrible, unprofessional service

8 of 8 people found the following review helpful:

Bluehost is making us suffer!, Nov 19, 2008

reviewer: Anonymous from Anytown, AT 55555

I have been with Bluehost from the beginning - when the owner used to e-mail us various news clippings based on his growth of the business and upgrades. That time has come and gone - believe me. This last year, my service has gone from stellar to dismal, at best. Our server has been down almost everyday for a month now with three months prior to that of nothing but aggravation, lies, server changes without notice (upgrades and changes to php and scripts), and various other website killing moves. Tech support level one basically says this line when the server is down - “we are working on it, we don’t know when it will be done.” And that’s about all the help you will get. Even worse, I have found dozens of times when their server status report in c-panel reports everything is A-OK when in fact both site, blog, and e-mail has been down and stays down for hours upon hours. I for one (that represents many) will be pulling all my accounts for a different host asap.

1 of 1 people found the following review helpful:

Great Host, Nov 17, 2008

reviewer: Seth Morrison from Salt Lake City, UT USA

I have been with Bluehost.com for about 4 years. They are terrific and always assist me when I have needed their customer service. They continue to get better and better.

0 of 2 people found the following review helpful:

elflem, Nov 14, 2008

reviewer: dan from Tacoma, WA

I have two accounts and 6 domains on bluehost and am quite satisfied.

6 of 6 people found the following review helpful:

What happened?!, Nov 12, 2008

reviewer: AMD from Indiana, USA

I have been with BlueHost for nearly 3 years and they used to be amazing! Their customer service was wonderful and I had everything I needed and more. Best of all, their downtime was maybe once every 6 months. Lately though they are severely lacking and have had more and more server down time and problems with over-usage. The last two months have been hell for me and unfortunately I am having to look for a new company as my sites must be up (my customers rely on me for this). Today I was informed that 400-500 people reside on one server at Bluehost and to get a semi-private (40-50 customers) I would have to pay $19.95/month on top of the $6 monthly charge. It's really too bad that they insist on cramming more and more people onto one server to save money, while sacrificing their service.

1 of 1 people found the following review helpful:

Never could get it up and running, Nov 11, 2008

reviewer: Kelly from Asheville, NC USA

Good luck getting any tech help. They rarely answer the phone, you will receive automated messages saying their mailbox is full so you can't leave a message. Then after hours of holding you might get a hold of some one briefly before they stop trying to understand ans just hang up! Waste of money! Make sure you read the fine print thoroughly other wise they can refuse to give you a refund.

5 of 6 people found the following review helpful:

Great hosting!, Nov 04, 2008

reviewer: Alan McAlexander from Lakewood, CO

I am hosting two websites on bluehost.com and they are EXCELLENT!!! I don't have any complaints except they are not as user friendly as other hosts, but they make up for that in all the features and uptime they provide. This company is off the charts. If you need support, you got it and best of all, they speak ENGLISH, the support personnel are Americans!

0 of 0 people found the following review helpful:

Blue Host Has Issues, Nov 03, 2008

reviewer: A Puzzled Consumer from Boston, MA USA

I was drawn to BlueHost because of positive reviews, but I am leaving them because they were flummoxed by a few issues I had with email. I'm also leaving because they don't have redundant servers (all my stuff was on one server) and when they do maintenance, your stuff is offline - including email - for as long as it takes them to do the work. I'm not sure where I'm headed, but I have many domain names with GoDaddy and have heard good things about other companies. The biggest pain is migrating full WordPress sites, so that's why I've held off so long in leaving BlueHost.

1 of 2 people found the following review helpful:

Bluehost better than other hosts I've tried, Nov 02, 2008

reviewer: Anonymous from Anytown, AT 55555

I've been with Bluehost for 4 years now, and they are the best host among the one's I've tried. The problem with most others is that thay are OK in the beginning, but within a couple of years their service-level declines drastically. With Bluehost this has never happened. Even now when they are hosting over 700.000 domains, their level remains good. They recently switched me to a new server, and during the first couple of days I did experience some downtime, but their tech-support responded to my tickets promptly, and all glitches were ironed out, and now I have a faster response-time on my site. I have nothing but good to say about these guys, and I've had no trouble with getting quick answers from tech- or customer support for any issues I've had. I would recommend Bluehost to anybody, and this is based on my 4-year positive experience.

0 of 1 people found the following review helpful:

Overall Great, Nov 01, 2008

reviewer: Devin from Salt Lake City

blue host has always been concerned about their customers and their customer service has always been great. I noticed they just launched BlueHostlearning.com which gives their clients one free hour of internet marketing training to help them get ahead with their business. This is a great investment in their clients.

7 of 7 people found the following review helpful:

RUN AWAY!, Oct 29, 2008

reviewer: Mike Briggs from Washington, USA

OK, I'm a sysop in real life, so I know a little bit about running servers. I'm paying for the "premium, high-cpu servers" and I still get "CPU quota exceeded" for running a forum. Then the MySQL database crashed, and they deleted my whole account. I wanted a backup of the database -- not available. They claim that it's impossible to maintain a 100 megabyte database, it's just too big to maintain or back up. They are apparently unaware that many commercial databases are well over a terabyte. At any rate, they USED to be good, but not anymore. They're overcrowded, overpriced, and arrogant. Take your business elsewhere, you'll be glad you did!

0 of 1 people found the following review helpful:

Horrible Service, Oct 29, 2008

reviewer: Jeff Bristow from Cape Coral, FL

BlueHost does not seem capable of providing basic webhosting services. Since switching to BlueHost my website is down more than it is up. I even purchased a static IP address and then they kept changing my IP address. How is that static? Their support staff does not seem to understand what they are doing and I have never been more disappointed with a webhost than I am with BlueHost.

2 of 2 people found the following review helpful:

Why I left Bluehost, Oct 19, 2008

reviewer: Lisa from Chicago, IL

Their solution to my down time was to delete my old posts on my blog and put them on static pages. After having my sites go down daily for 2 months, I left after waiting a week for that response!

3 of 3 people found the following review helpful:

OMG - They Deleted My Sites - And The Backups!, Oct 10, 2008

reviewer: Dwight from Simpsonville, SC USA

They deleted all my websites, and then erased the back ups!! Here is how it went down: They thought they had deactivated my site 25 days earlier due to high usage. In reality, they messed up that step and the site remained active. Their policy is then to delete the site after 25 days if the owner does not contact them. So I never knew there was a problem, because the site was functioning. 25 days later they deleted the site. But it gets better: I call them to see what is going on and they say "oops, we will reactivate your site". So they open up a new, blank site. Then they proceed to copy the blank site over the top of the back up!!! So it's all gone. Now I'm out of business and have days of work ahead of me to set up all the directories, sub domains, scripts, file permissions, etc. Buyers beware!!!! They are incompetent. Go somewhere else.

2 of 3 people found the following review helpful:

Unreliable at best - totally untrustable always, Oct 09, 2008

reviewer: BadGals-Radio.com from Michigan

3 yrs of my 5 years of experience with "BlueHose" 100% BLOWS. 1. they put too much traffic on each server. 2. they don't care about their clients downtime; 3. they assume anyone Female or with any technical background is rude; and treat you rudely; even when you are nice to them. you can be in the middle of a post; suddenly without warning, BAM your site is shutdown due to bandwidth overages. WTF ? their tech staff laughs at reports of site hackings; unless you catch some of their own techs - by ip and show them proof - which I Have on Several Occasions. All their backside scripts that are installed on their servers are wide open to hacking -as I was hacked weekly until I installed my own honeypot to stop it. Funny thing was I've caught several Bluehost Techs doing the Hacking on My Sites; after refusing to assist me with my hacking complaint. Avoid them Like the Plague - they will destroy your reputation. the bottom line is if you pay them, they'll surely screw YOU

0 of 0 people found the following review helpful:

Bluehost does not live up to their claims, Oct 09, 2008

reviewer: foundationsound.co.uk from tampa, fl

I can tell you after several migrations on their servers - and paid outside analysis of their downtime logs for my account : 1. they put too much traffic on each server. 2. they don't care about their clients downtime; 3. they assume anyone with any technical background is rude; and treat you rudely. an example of this is that you can be in the middle of a post; at 130am in wordpress, go to edit the post - and suddenly without warning, BAM your site is shutdown due to bandwidth overages. Why ? Smart People Will Avoid them Like the Plague - they will destroy your reputation. the bottom line is if you pay them, they'll surely screw YOU

0 of 0 people found the following review helpful:

danger -- stay away, Oct 08, 2008

reviewer: Jeff from seattle, wa

blue host also know as hostmonster.. My site went down sept 26th after a couple of weeks of instability. When it finally came back up, 10 days later, everything was gone. Customer support was slow to respond and often just didn't, unhelpful when they did. The best I ever got was a: oh sorry about that. Now I'm stuck with another year left on my 2 year prepaid contract and that they have refused to let me out of. Even though they clearly aren't meeting their side of the contract. If you really want to use them. Good luck, but don't rely on their backups or their backup tools. I had been backing my site up using their built in tool, only to discover the compressed files where all corrupt.

6 of 6 people found the following review helpful:

Read the terms of service first!, Oct 07, 2008

reviewer: Wary potential customer from Boston, MA, USA

Two things: 1. Bluehost and Hostmonster have the exact same registration process and Terms of Service. I mean exactly identical, word-for-word, with the exception of the hosting service name itself. 2. Said terms of service are rather regressive, any any guarantees are generally voided in the fine print. See, for example: "Limitation of BlueHost’s Liability. BLUEHOST SHALL NOT BE LIABLE FOR NONPERFORMANCE OR DELAY IN PERFORMANCE CAUSED BY ANY REASON, WHETHER WITHIN OR OUTSIDE OF ITS CONTROL. IN NO EVENT SHALL BLUEHOST BE LIABLE UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES..."

1 of 1 people found the following review helpful:

THIS HOST IS GARBAGE...STAY AWAY..., Oct 07, 2008

reviewer: Jack Smith from USA

As said by others, STAY AWAY, FAR AWAY from this host. All they are concerned with is the almighty dollar and getting their million subscribers. Quality has gone to hell, the techs do nothing but lie to you. The hardware is obsolete, old and dying on a daily basis. The ticket system is a joke and you can wait weeks to get an answer if they even bother. In one month my server has been down 80% of the time which is absurd. The sys-admins are inept and do not know what they are doing. If you call in to report a problem you will be told nothing is wrong or they don't know what is wrong and to call back tomorrow. What a joke. The CEO is interested in nothing but counting his money and starting another hosting block to rip more people off. The 99% uptime is a blatant lie. I could go on for hours but if you are smart you will take this free advice from someone who is suffering through this with them. Only for another week or so as I am moving to a host that works better than 10 to 20% of the time... STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY !!!!!

2 of 2 people found the following review helpful:

Bluehost not so blue but more green, Oct 07, 2008

reviewer: A Customer from USA

Blue Host not so Blue but more green? Answer: They unplug their servers often to reduce power costs for a green environment! Way to go Blue Host, maybe you should change your name to Green Host Ok, Traffic is good but tech support (knowledge) has been a nightmare and site down or slow connections have been recurring like a daily bill lately. Pull it together

1 of 1 people found the following review helpful:

No protection against hackers, Oct 05, 2008

reviewer: Patrick Fidry from Belgium

Well, I used their "fantastico" installers, but some hackers included malicious scripts. Our site was disabled, but they did not tell us which scripts were malicious or what the problem was. So without notice they just "closed" our company's activity. The only explanation we have is "I told you all you need to know..." Not very professional!!!

0 of 0 people found the following review helpful:

Bluehost is down all of the time, Oct 03, 2008

reviewer: John S. from Minneapolis, MN

I have had several accounts with bluehost. Their site says redundant servers yet when you talk to tech support when your site is down for the 5th time in a week they say you must be wrong and they don't offer redundancy.

1 of 1 people found the following review helpful:

STAY AWAY, Oct 01, 2008

reviewer: Charley S from NY, NY

AVOID BLUEHOST LIKE THE PLAGUE My service with them was reasonable up until recently when decided to consolidate the server hosting my sites with another server. Since then, email and web for all my sites has gone offline daily, for hours at a time. Tech support takes hours to a full day to respond, if they respond. I've now been told the 99.9% SLA does not apply to individual servers or accounts, but only to the entire infrastructure of BlueHost. STAY AWAY Go to another host. You get what you pay for.

2 of 2 people found the following review helpful:

Web Dev., Oct 01, 2008

reviewer: Richard from San Jose, CA

I have used BlueHost for 6 years and have been happy with them until this year. (2008) They are now very unreliable. Email is down daily. None of my clients or vendors can contact me when they are down. BlueHost is a awful to work with. Customer service reps are not the same as when I originally started with them. They are rude and do not have any technical knowledge. I do NOT recommend them.

0 of 0 people found the following review helpful:

Down More Than Up Lately, Sep 30, 2008

reviewer: Chasco from NYC, NY

Bluehost used to be solid. Lately, services are down more than they are up. Notifications and response times are the worst. If it weren't for the hassle of all my domains and content I would have switched already. It seems I may nolonger have a choice. Too bad I just paid up for a full year.

0 of 0 people found the following review helpful:

Not reliable anymore, Sep 30, 2008

reviewer: Laura Marples from Philadelphia, PA

We've been Bluehost customers for a few years, but they seem to be suffering from a series of tech problems recently that's resulted in lots of down time for us -- both our website and our email. At first, the tech people were nice, and seemed to be giving us real information about what the problem was and how long we could expect to be down. Now, a guy reads from a screen that it'll take "4 to 5 hours", and when we call back 8 hours later because we still have no site and no email, a different guy says gruffly, "all I know is what it says here -- 4 to 5 hours." Not helpful, and not reassuring. Price was great and is what sold us in the first place, but I guess you get what you pay for. We're looking for a new provider!

1 of 2 people found the following review helpful:

Bluehost not the best, Sep 29, 2008

reviewer: Anonymous from MA USA

While my sites are reliable accessible, the email services are unreliable and the tech support is terrible.

0 of 0 people found the following review helpful:

High Priced, Bad Service, Sep 28, 2008

reviewer: John Marty from Los Angeles, CA

Do you like bad service? Sites offline? Inept technical support? Waiting for hours for tech support to answer the phone? Unresponsive management? No way to contact corporate management? You would like iPowerWeb.

0 of 1 people found the following review helpful:

NOT user friendly, Sep 26, 2008

reviewer: Kevin from Omaha, NE

They make you think you get a ton of options for choosing a background to build your own site. BEWARE, for the beginner site builder, DO NOT purchase. The page builder they use is a JOKE. There is no way to know this until after you have purchased. I guess they are great if you are extremely tech savvy but for someone that wanted to get up and running very easily with a GOOD sitebuilder tool, this is definitely not it. I would not recommend this site for the beginner.

0 of 0 people found the following review helpful:

Blue Host is beginning to have uptime and reliability issues, Sep 24, 2008

reviewer: B Smith from Washington State, USA

Blue Host has at least one server having issues and does not want to work with clients to move them to a more reliable server. Their answer is, shut it down and do maintenance, over and over and over. In the mean time, no email, no web pages, no access to data, no help and threats about how long it takes to migrate you to another server. (Apparently switching hosts is faster!) Oh yeah and they don't care about losing clients....I have several of my own clients, that I have recommended use this service who now think I am a moron for choosing this unreliable hosting service. Shame on me.

0 of 0 people found the following review helpful:

A bit obvious is it not?, Sep 22, 2008

reviewer: Johnathon Johnson from Eugene Oregon

Isn't is obvious that some of these companies are coming on here and writing their own reviews? Do they really think we are that clueless? Get a grip guys. Johnathon Johnson, Desktop Works.

0 of 0 people found the following review helpful:

Blue Host sucks, Sep 22, 2008

reviewer: Michael from San Diego, CA USA

My account got hacked 2 times a day. For 2 weeks. All blue host said its because of my script. And never helped me fix the problem.

1 of 2 people found the following review helpful:

No Backup, Sep 19, 2008

reviewer: RFB from CO, USA

I was extremely satisfied and recommended Bluehost for three years until this week when apparently their server crashed and we lost everything, WebPages, databases, mails, etc. basically our three years of work gone and NO BACKUPs. Bluehost does not guarantee having any backups of their hosting. So when they claim Courtesy Backups (which I interpreted at no cost) mean that they could or they could not backup your site and data.

0 of 0 people found the following review helpful:

A lot for not a lot, Sep 18, 2008

reviewer: Sort of Satisfied User from Dallas, TX USA

Even at the basic hosting plan, you get an awful lot for the money. Email, domains, databases, cpanel, SSH access (a Must in my world), etc. the only problem i have with them is when there's a Problem. Communications with the tech support / ticket staff is spotty at best. the "status pages" Never admit to any problem ever.

1 of 2 people found the following review helpful:

Satisfied Customer for 2yrs, Sep 14, 2008

reviewer: tibbst from Dallas, TX

I've used a few hosting providers and researched a lot. BlueHost may not be #1 on many reviews, but it's been on the top 5 or 10 ever since I found them, at least, while others come and go. I monitor my service for 3 organizations with Nagios, and I reconfig'd Nagios with 1min granularity. I get 99.7% uptime. I thought that was pretty good for the price, but leadership for one of the orgs had us switch to a new provider due to my data. After switching, we got 99.3%. We're switching again. BTW, .3% downtime is rarely noticable. Mail has a few outages, but also barely noticeable (sorry don't have %s). The "customer" support is great. I make my way through the queue pretty fast, if there is any. Tech support usually can't provide me specific details for recurring issues (detected by Nagios, usually), because I think the actual admins work for another company (maybe BlueHost resells?) But, I've had many excellent experiences w/ tech support, otherwise. I would highly recommend BlueHost.

0 of 0 people found the following review helpful:

Site outages!, Sep 13, 2008

reviewer: Anonymous from San Jose, CA

I've been on bluehost for only 2 weeks and already find it unacceptable. I experienced a 10 minute outage earlier tonight. I am now experiencing a one hour outage and is still ongoing. I've called support and they tell me it's a local ISP issue that they can pull the site up just fine. I've pinged online friends from around the world, no one can reach my site. I tell this to support and they once again state that it's just a problem with ISPs reaching bluehost, not their problem. What a nightmare.

0 of 0 people found the following review helpful:

good but not great, Sep 12, 2008

reviewer: Aaron Monts from San Francisco

I've been with Bluehost for a little over a year now and most of the time it's great... it's the rest that isn't so great. Uptime for my site goes down here and there and I'd say it's only up 90% of the time. That's not a good mark. I never get updates from them if there's a "scheduled" outage... it just goes down for hours at a time. It needs to improve to be a truly great hosting company.

0 of 0 people found the following review helpful:

Not good., Sep 11, 2008

reviewer: pz from Knoxville, TN

Soon after hosting my site with Bluehost I became unable to access my site. Running a tracert, I found that where the problem was. I asked them to put in a ticket for a state relay problem, a standard procedure, and they just flat out refused. Said it wasn't their issue and hung up on me. I called back and could tell they had noted the system that I was trouble. Everyone from that point wouldn't even listen to me and was rude. I ended up having to move to another host just to be able to access the site.

0 of 1 people found the following review helpful:

Great value!, Sep 10, 2008

reviewer: Anonymous from Anytown, AT 55555

I've been a customer for over a year now. My review - good support, best bonus features on the market, and with the new price of 4.95 it is even better! A+

0 of 2 people found the following review helpful:

Jake - tech department, Sep 10, 2008

reviewer: Anonymous from Anytown, AT 55555

Thanks a lot Jake for saving my website! Thank you so much. You guys are great!

0 of 0 people found the following review helpful:

No problems from me!, Sep 09, 2008

reviewer: JosieMy from USA

I am surprised to see the number of negative reviews on here. I use BlueHost for two blogs and for two community websites on separate accounts. I had one "blackout" for about 5 minutes, but otherwise have never had a problem. They are a little sparse with help on the website, but for those of us who know what we are doing, that is not a problem.

1 of 1 people found the following review helpful:

Good support but poor uptime, Sep 08, 2008

reviewer: John W. Martin from Sommerville, MA, USA

This service has seen a marked deterioration in 2008, perhaps a result of growing pains. In any case, the up time performance is no longer acceptable. Frequent outages, and the nice but clueless support people who are unable to provide any more details other than "the admin is looking at the problem" has created a disaster. We have had hardware failures and RAID corruption that has taken the web site down for days. These days it is not all that uncommon to be down every day for time that ranges for 2 minutes to over 60 minutes right in the middle of the day. Maybe they will get their act together but for now (Sept 2008) their time with us has run out.

0 of 0 people found the following review helpful:

Not Happy!! , Sep 05, 2008

reviewer: Pissed Off from Az

I do not appreciate this company.. I moved all my sites over there and it was a sore disappointment. 100% uptime guarenteed.. My rear!

0 of 0 people found the following review helpful:

NEVER BLUE HOST, Sep 04, 2008

reviewer: Antony Fung from Hong Kong

i don't understand why it can be rated at the top. it's a very bad experience to use blue host. the server was down for a week and my business was stopped. except lose money, i was angry that the tech support is helpless. they just ask me to wait one more day and one more day and one more day.... when i registered for another company and it works again. at the rest of days with blue host, it has down server some days. NEVER BLUE HOST.

0 of 0 people found the following review helpful:

Terrible Reliability, Sep 02, 2008

reviewer: Anonymous from Manchester, NH

Our company has had many issues with the reliability of Bluehost. All of our sites and email will go down for extended periods of time. When I call there is no clear estimate as to when th problem will be resolved. Email is what keeps our business going, we can't have a service that is so unreliable.

0 of 0 people found the following review helpful:

Very little uptime, Aug 29, 2008

reviewer: Mark Adams from Los Gatos, CA

Sadly, I don't even need to write my own review. Here is what another person wrote: "I moved several of my sites to bluehost. Their sales lit glows with phrases like 'Guaranteed Max Uptime'. But, when you ask what they means, they say only the network is guaranteed, not the server availability. Indeed, this is true because I have had Extensive downtime. They refuse to move you to another server and blame their problems on DOS attacks. Today, they took the server down for 'maintenance' during the work day so that it '500' errored to my customers." In one day, my sites and the cpanel stalled out six times... and I'm not on the computer all the time. The reasons for this downtime vary: DOS attacks, maintenance, internal scripts, etc. If my sites are down, I can't work. Giving up on them.

1 of 1 people found the following review helpful:

Bluehost, a disappointment, Aug 26, 2008

reviewer: bdecker from Denver, CO

I moved several of my sites to bluehost. Their sales lit glows with phrases like "Guaranteed Max Uptime". But, when you ask what they means, they say only the network is guaranteed, not the server availability. Indeed, this is true because I have had Extensive downtime. They refuse to move you to another server and blame their problems on DOS attacks. Today, they took the server down for 'maintenance' during the work day so that it '500' errored to my customers. When I asked them my options, they replied "be patient or leave". DO NOT BE FOOLED BY THEIR SALES SPEAK AND SLICK UI. THEY ARE NOT RELIABLE AT ALL AND THEIR SO-CALLED "GUARANTEES" ARE WORTHLESS.

1 of 1 people found the following review helpful:

Lots of downtime, Aug 25, 2008

reviewer: Jeff from MI, USA

Used about a year. About 25% of the time I access my site, either directly or through CPanel my account is frozen 1 to 5 minutes at a time. Daily situation. After many contacts with support, I'm always told that they see no problem, & it must be either my router or my ISP. I've taken steps to insure this isn't the case,including using different computers with different ISP's, having different people try at the same time from different parts of the country, and using proxy servers. The down time is consistent, at the same times, no matter what access point is used. However bluehost refuses to acknowledge any problems on their end. This amount of downtime is completely unacceptable for any business application. How many times have you gone to a site that froze for 30 seconds plus and just moved on and never returned? This site only montitors 3 sites from bluehost, which for a shared host with hundreds of servers and many sites per server, means nothing.

0 of 0 people found the following review helpful:

Terrible initial contact, Aug 24, 2008

reviewer: Anonymous from Anytown, AT 55555

I contacted them through their live chat service from their website with a pre-sales question. I spoke to JordanH, asked a question and received a dismissive one word answer , 'no', without any follow up offering or information. He acted like he could care less. Asked and answered I guess, but sure not a warm welcoming experience. I'm looking elsewhere.

0 of 0 people found the following review helpful:

Bluehost gives me the blues, Aug 23, 2008

reviewer: unhappy customer from Montreal

There uptime is an issue. What is the use of an unreachable website. I am also looking for another hosting service. Excellent P/R people but this is a business about real connect time not sweet talk.

0 of 0 people found the following review helpful:

Very TRICKY pricing options...Buyer BEWARE, Aug 23, 2008

reviewer: Dan from USA

Bluehost used to offer $6.95 hosting if you prepaid for TWO (2) years. All of a sudden, in order to get the same price, you need to prepay for THREE (3) years. What's next, gonna start charging for support? Buyer BEWARE!!!

1 of 1 people found the following review helpful:

Bluehost rocks, Aug 15, 2008

reviewer: Nicholas Gray from Minneapolis, MN USA

I've been with them for over 3 years now and the service gets better and better. At one point, I crashed one of my CMS sites due to my own mistakes, customer service was able to restore a server backup from the day before and I got everythign back up and running in less than an hour.

1 of 1 people found the following review helpful:

Poor service, Aug 11, 2008

reviewer: David from Atlanta, Ga

Their service has been very poor. My site has had incredible lag times, and the messed up a lot of my data when they trasfered it to them for me. They are not specialists at anything but poor service. I came to this site to find someone else to host with and leave blue host, and I was amazed the editors here have reviewed them so high. Sites liek this should only show user reviews, because it isn't like the editors have hosted at all of the sites they review for extended periods. You'll be feelin blue if you use blue host.

0 of 0 people found the following review helpful:

Not impressed, Aug 06, 2008

reviewer: Malayfish from Anytown, AT 55555

I'm not impressed by the this company. They have become to big on themselves. They think they know everything. This is not true. They like every company need our money to survive. I will no longer hand over my money to such an unfriendly company that is going to treat me poorly. No instead i'm going to move to a new company called Host Dune. They have been friendly and very helpful with any problems i have come across. My programming is not the best, so their helpfulness is much appreciated. They are also cheaper than blue host which makes me feel alot better about the switch. I save money and get better support!!! what is not to love there. I say join me in the revolution against the big buisness bullying us around and join a small company like Host Dune (url is www.hostdune.com). Thank you all for reading my post. I hope that you will reconsider using the "Host of the month".

0 of 0 people found the following review helpful:

down all day, Aug 06, 2008

reviewer: kevin from boston

I bought their service last week (Aug 2008). They've mainly been down since. No reply from 'customer' (sucker) service. go elsewhere.

0 of 0 people found the following review helpful:

Bluehost account decativations and downtimes, Aug 01, 2008

reviewer: Stefan from Germany

I can't recommend the services of Bluehost. I had a lot of hassles with downtimes due to unexpected deactivations of my account. They just deactivated the account without any reason. If you try to use more than perhaps the average (I used 40GB of the 'unlimited' webspace) they try to kick you out. It's very anoying that the just deactivate accounts without any information upfront. Professional usage of their service is therefore not possible. There is always the risk of unexpected downtimes of the website.

1 of 1 people found the following review helpful:

Blue Host - Host monster is horrible!, Jul 30, 2008

reviewer: TJ from UT

UNLIMITED DISKSPACE AND BANDWIDTH is their statement not mine, I just got another threat from them saying I had to reduce my files by 50% or they would "look at further action to resolve the issue" False Advertising on their part! They are based in Orem, UT and tomorrow I will be filing a complaint with the Better Business Bureau. Yes I have a big site but again their words "UNLIMITED DISKSPACE AND BANDWIDTH" They are giving GoDaddy a run for their money as Worst Hosting company! I have read most all the posting on Host Monster and Blue Host (same company) and can tell you that I too have had 99% of their troubles Too!

0 of 0 people found the following review helpful:

Most oversold service !, Jul 29, 2008

reviewer: Jay from CA,USA

Most Oversold hosting service in the world ! God knows how many sites are hosted off one server ! 1000's may be even more !

0 of 0 people found the following review helpful:

I'm a happy camper, Jul 25, 2008

reviewer: Claudia Morgan from SF Bay Area, CA USA

I transferred my clients' and my site to Bluehost from another hoster and I cannot tell you how much more happy I am. I am still exploring all the features, but I am very satisfied with the variety of offerings they provide. Plus it's a real bargain and a very intuitive interface. I've used the live chat for both tech and customer support and being completely satisfied with their prompt attention and the help they have provided. I give it a big thumbs up ! -- Claudia Morgan www.claudiamorgan.biz

2 of 2 people found the following review helpful:

False claims of specializing in customer satisfaction, Jul 21, 2008

reviewer: Linda from California

While the front of the site says "BlueHost specializes in customer satisfaction" Unless its a problem that effect a large number of users customer satisfaction isn't a concern. The awstats Stats have not been working properly since July 9th -every time I do a live chat or call support they have a different excuse but it is now July 21 and its still not fixed - in fact on July 18 it says the site had zero visitors when it had over 3000 so it is very clear that there is a problem. Ive been told in blue host live chats everything from since I'm the only one reporting the problem -there is no problem to if I don't like it to upgrade and pay 695.00 for a private server if I want correct stats. All they have is multiple excuses for the problems and and no solutions. -

0 of 0 people found the following review helpful:

If it's cheap but often down - is it a bargin ?, Jul 20, 2008

reviewer: wfs from NJ, USA

For the last 5 hours, I've been unable to access any of my BlueHost sites. Even their support forum is failing with a database error !!!!

1 of 1 people found the following review helpful:

Your money's worth, Jul 19, 2008

reviewer: Kamalk from New Delhi, India

For all the cribs that I have read, I would tend to disagree, having been a bluehost user for the last 1 year+. But let me get the cribs out first: 1. They have server issues and downtimes..regularly..and its not much of a problem if only they start informing us in advance about maintenance outages. Max outage has been 3 hrs in my case...tech support is informative and helpful though. Well, thats the only crib I have got! Advantages: 1. Dirt Cheap 2. Excellent support 3. Simplescripts and fantastico..plus amazing admin utilities 4. VERY easy to use 5. Extremely efficient with domains, transfers, management et al 6. Excellent forum 7. Live Chat rocks..it works and the guys know their jobs 8. At dirt cheap rates, excellent reliability I recommend bluehost to one and all. after suffering the fine print and useless user-interface plus enormous support issues at godaddy, bluehost is as good as it gets.

1 of 1 people found the following review helpful:

they cancelled my account on accident!, Jul 18, 2008

reviewer: Natalie from Anchorage, Alaska

I opened an account, transferred all my sites, DNS had completely updated, and then four days later my sites don't work and my account had been shut down. I called in to find out what happened - and basically their only notes in the system that someone (not me) had called in to complain about a fraudulant charge on their credit card...provided JUST the last four digits of their card, which were the same as mine, and then bam - closed my account. They never verified with me, or checked to make sure the credit card was the same full number. I've been down for three days now and trying to find a new host. Ridiculous.

1 of 1 people found the following review helpful:

They are over-selling, Jul 11, 2008

reviewer: meiling from USA

Few months ago they are selling package of 15,000 TB of bandwidth download...now it's unlimited. Yeah so much for shared hosting. Don't try to sign up if you are looking to use up this much of bandwidth or nearly 2000 GB/month. They will BAN / CLOSE / TERMINATE you after a month. Don't put your business on their hand.

1 of 1 people found the following review helpful:

They have virus issues, Jul 10, 2008

reviewer: LB from Andover, MA

Been on them for about 2 mos. They've taken my sites down by accident, had downtime for unknown reasons, and I keep getting a java script virus on my web pages...they have no support to solve this. It must be due to how they share the drives.

0 of 0 people found the following review helpful:

BlueHost is the BEST, Jul 09, 2008

reviewer: Cmanlong from Chicago, IL

I have been using BlueHost for quite some time now and I have been extremely happy with them. I have used others like hostgator and godaddy and have poor experiences. Not with BlueHost!

0 of 0 people found the following review helpful:

Amazing Customer service for Inquiries, Jul 07, 2008

reviewer: Pam from Georgia, USA

WOW was I shocked! I tried their live chat for questions and got the most amazing person! She was knowledgeable, courteous, AND thought of things I hadn't even considered yet! I just set up my account tonight. If they can continue to live up to their customer service that I just got then they'll have a customer for LIFE. My ISP pretty much is finished in this department...so HELLO Bluehost!

0 of 0 people found the following review helpful:

Bluehost are the best !, Jul 06, 2008

reviewer: Peter M , http://host-dome.com from NY, USA

I give Bluehost all 5's as they really deserve it! Excellent services and the best customer support ever !

1 of 1 people found the following review helpful:

Wouldn't use them!, Jul 06, 2008

reviewer: Larry from Illinios

I would strongly suggest if you have anything other than static html that you can visibly detect intrusions on, you not use them. The provide untested and insecure php.ini files. After being hacked, they could not determine where a file was uploaded from. They allowed anonymous FTP to be open as a default and allowed dates on uploaded files to be altered (by the hacker). After having an external review of the site and the problems pointed to the software stack BlueHost provides (os/LINUX, web server/APACHE), they said it wasn't their issue. If you need a secure site, they are no longer on my list. We left and at least now we know the questions to ask a hosting vendor. We were under attach almost from the day we signed up (because of reviews on sites like this). We haven't been since we left. I would not recommend them to a friend (or anyone else).

1 of 1 people found the following review helpful:

Bluehost CPU usage, Jul 04, 2008

reviewer: Geoff Forster from Spain

Bluehost ticks all the boxes ... except if you have a script heavy dB intensive website. I was pleased to see all the features and unlimited quotas. What I didn't realise was there was a CPU cap. Bluehost and Hostmonster both run software which puts up a CPU quota exceeded screen if a script uses more CPU or memory than allowed (CPU 20%) I'm going to ave to move all my websites and find a new host - not a job I'm looking forward to. It's time intensive and not without risks of data loss. Go with Bluehost or Hostmonster (same company) if you have one small blog. Any busy forum websites or galleries should avoid at all costs esp. if its for a customer. Geoff Forster www.the-rock-of-gibraltar.com

0 of 0 people found the following review helpful:

Going downhill, Jul 02, 2008

reviewer: Amy from Oregon

I signed up with Blue Host a year ago (July 2007) and they were great...not so much now. The server my sites are on (299) seems to have a ton of problems and my site and email are very unreliable. Which might be ok, but when I ask for a resolution I get told "I'm sorry" and "There's nothing I can do" and am refused the ability to speak to anyone higher up. I'm moving hosting immediately.

0 of 0 people found the following review helpful:

Nothing but Bad Experiences with Bluehost.com, Jul 02, 2008

reviewer: Gregory Frange from San Francisco, CA

Bluehost is just a marketing business - they don't have any customer service reps, their technical support is worthless, and they have very poor management. I was hosted their for 3 years and the site constantly went down without notice. I've moved my site to a higher quality provider. Bluehost might be OK for a mom and pop business, but if you have more than 1000 visitors a month - go to a professional web hosting company like Yahoo.

3 of 3 people found the following review helpful:

Tech support is poor, Jul 01, 2008

reviewer: Frank M from Laconia, NH USA

You get what you pay for! If you want great tech support, you will not find it at Bluehost. Basically, you are on your own. They send canned "fix it" messages and it is up to you to make the changes. If you are a geek, you are all set. If you aren't, look somewhere else for web hosting

0 of 1 people found the following review helpful:

Great host!, Jun 22, 2008

reviewer: Anonymous from Anytown, AT 55555

For sure Bluehost has the best tech support available immediately! Thank you guys! You are the best!

0 of 4 people found the following review helpful:

bluehost is bad once hosting ever :(, Jun 21, 2008

reviewer: julia from indonesia

they didn't put their term of service in the first page. they sales and admin have a different suck mouth. after the sales say yes, then the admin say reverse. i was to be hosted adult oriented website that selling sex toy, i guarantee 100% my web is free porn because i selling this item in indonesia which was a muslim country. all porn materi could be aserted by law in this country. the sales saw my web from the old hosting and he say "I'ts okay" but after 2 week use bluehost, suddenly the admin say we break their term of service and must leave(what an asshole they didn't even presenting their term of service in the mainpage.) we suffer because we forced to close our shop for 3 day because this occurence. if you looking for hosting, i'm truly don't sugessting this hosting. you better looking other hosting. nb : their speed worse ever from country like indonesia. bah very10x slow like a snail caught bay a salt *_*

0 of 0 people found the following review helpful:

Love this Hosting Site, Jun 21, 2008

reviewer: MarkB from USA

I came to this provider from the Planet (that suks) about a year ago. They are terrific. Good support that does not talk down to you. Quick response if something is not working. Lots of features, add ons and freebies. These guys/gals ROCK!

1 of 3 people found the following review helpful:

No sex, foul language and such, Jun 20, 2008

reviewer: Toocoolo from Barcelona, Spain

I was 5 seconds away from buying with them for a long period of time. They look pretty serious, cheap and good. Reviews are ok... BUT BE AWARE THAT THE TERMS OF SERVICE OF THIS PEOPLE, ARE STRONG AGAINST FOUL LANGUAGE, NUDITY, SEX AND SO ON!!!....

0 of 0 people found the following review helpful:

Terrible Customer service, Jun 20, 2008

reviewer: Shelly Thomas from Minnesota

My feeds were suddenly all broken a few days ago -- I called Bluehost and after talking to several people, I was told there was a denial of service attack so without bothering to tell me they changed my IP address. This broke all my feeds. Then while they are "testing" things I can't post on my blogs consistently. My admin panels don't work. My podcast is down and they told me it would be "about a week" or "early next week" before everything is fixed. When I asked them to pinpoint when my sites would be functional again they told me it wouldn't be this way "forever". That's the worst customer service I have ever received from any company. They were totally unconcerned about my feeds and my websites. Didn't even care. I would no longer recommend Blue Host to ANYONE.

0 of 0 people found the following review helpful:

Can't read their ToS, Jun 19, 2008

reviewer: Nathaniel from Springfield, MO USA

At first, Bluehost was great. Lots of space and bandwidth so I decided to get it OK'd to use as a backup space. Even asked support and they said it was fine. I placed about 55GB of encrypted data in my home directory for a year without problems. All of a sudden my site got deactivated for ToS violation saying I was causing performance problems. I contacted them and they said I couldn't use it to store files. Their terms stated that it couldn't be used primarily for backup purposes, which it wasn't. My backups were 3.6% of my total used space of 1.2TB, so not the primary use. They enabled my account and never would admit to the problem. Later I got notified of the problem again, canceled my account, and now they have reworded their ToS. I also had a friend who got banned for the same performance problem reason but he was hosting an open-source software mirror. He was well within his limits. They deleted his material and his account. AVOID AS MUCH AS POSSIBLE!

0 of 2 people found the following review helpful:

Bluehost, more like Nocluehost, Jun 13, 2008

reviewer: John from Seattle, WA

horrible from day one, avoid like the plague

0 of 1 people found the following review helpful:

UTAH law and TOS, Jun 13, 2008

reviewer: Wetdryvac from wetdryvac.net

Just be aware that naughty words, nudity, sales of various things are illegal here. They`re based out of Utah and have some completely demented ideas of what constitutes free speech. Other than that, bloody fantastic service. I`m a poet and artist. I write with bad words sometimes, as do most authors. I thus would violate the TOS with my books. I`m an artist who photographs and paints nudes. That too is a TOS violation. So... I`m running away from it.

0 of 1 people found the following review helpful:

WORST host you can find, Jun 13, 2008

reviewer: Jacky from NJ USA

Not only they are always down, their service stinks big time. I switch to webhost4life and it feels like i am in heaven. Use bluehost if you don't care about your site.

1 of 1 people found the following review helpful:

Bluehost = no host, Jun 09, 2008

reviewer: Jackson from Los Angeles,CA USA

You might as well kiss your site good by because a 4 kilobyte website will take roughly 3-4 seconds. A site that uses mysql to generate the data will take 5-10 seconds, such as any site hosting a web blog. The servers are ALWAYS overloaded and packed to the brim with users (I have logs to prove it). It's just been such a nightmare, I'm currently shopping for a new host.

1 of 1 people found the following review helpful:

DMCA, Jun 09, 2008

reviewer: Upset customer from MN USA

I had a 22 year old kid file a DMCA stating he copyrighted five letters. Bluehost wouldn't give me the name of the complaintant, so it is impossible to determine who filed the complaint, and if there would be any merit to the complaint. Bluehost INSISTED they had to suspend the site, even if someone filed a DMCA claiming copyright to the word "the." They then told me I must file a counter DMCA w/ the exact verbage as a DMCA. Obviously they want to CYA, but this is ridiculous. So, if you host w/ Bluehost, a person can file continuous DMCA's and keep you site down. Oh, sure try to get a prosecutor to file perjury charges over a website, or sue a 22 yo kid ...

2 of 2 people found the following review helpful:

Down, down, down, Jun 06, 2008

reviewer: Bas @ BasBasBas.com from Utrecht, The Netherlands

I had good experiences with Bluehost up until May, when suddenly my site started going down a lot. They claimed they were moving it over to other servers, doing repairs, etc. but now, one month later, I still have way too much downtime, which I can't afford.

2 of 2 people found the following review helpful:

BLUEHOST Hosting Nightmare, Jun 04, 2008

reviewer: Nathan from San Diego, CA

Offsite hosting can and will be a nightmare with any company. Bluehost will offer you the world for a cheap price. And with that cheap price you get a cheap hosting company. The level 1 support is shoty at best. The level 2 support is compitent to the point of setting up A records and MX entrys. Most other hosting companies will allow you to self edit your SOA however with Bluehost you have no control. I would go else where if you desire FULL control of your site or sites. I have been with them for 6 years and when my account ends I am leaving with all 5 customer domains to include my own. I am no longer going to fall victim to their "small delays" or "had a small issue with one of our servers". I would suggest you look at GoDaddy or possibly build a inhouse server. And pay the premium for a kickbutt internet connection.

0 of 1 people found the following review helpful:

Sales Team - Very GOOD!, Jun 01, 2008

reviewer: Anonymous from Anytown, AT 55555

Sales department at Blue host is the best. They are right there when you need them. A+ web hosting!

7 of 7 people found the following review helpful:

Such a Disappointment, May 29, 2008

reviewer: Bryan Johnson from California, US

I cannot recommend BlueHost. The company I was with had nothing but problems with the site. It was constantly down, there were problems with the email server, and then they decided to upgrade the backend software, specifically Apache without even a warning email. The result caused our site to work improperly and cost us embarrassment and money. I called customer service and they tried to tell me we were hacked. After hiring a security expert, and 3 customer service calls later (2 of which they swore up and down it was our fault), Bluehost finally admitted our site was down as a direct result of there actions, which btw, they offered a whoops apology and sent us on our merry way. Dealing with the customer service was a joke. They were rude, often I knew more than they did, and after repeatedly screwing us over they never had anything more than an insincere apology. Once I called with a complaint and they left me on hold for a half-hour with no response (finally I hung up). It

0 of 0 people found the following review helpful:

A good company gone downhill, May 27, 2008

reviewer: K. Goodwin from Portland, Oregon

I had 4 sites through these guys. Around Dec. 07 they had a change and an employee fallout. My site did not work right. I used to be able to get ahold of the techs easily and they were really helpfull, not any more. Since the company changed hands you can't get them on the phone, they do not return phone calls nor do they return email. My site stats haven't worked since they changed the platform 2 weeks ago. I am changing to a better web host.

0 of 0 people found the following review helpful:

Tech support needs a lesson in customer service, May 27, 2008

reviewer: Anonymous from Anytown, AT 55555

I've been with Bluehost for 3 years now but it's time for me to move on. A few months ago, there was a problem with the index page of one of my 3 website: it wouldn't refresh after I updated it, no matter how many times I did it. I called Tech Support to see if the problem was on my end or theirs. The guy who took my call was completely useless, didn't do any effort to really try to find out where the problem was. I felt like an idiot because I thought I was doing something wrong and I gave up after a while but a few hours later my web page was showing up fine, which means that the problem really was with Bluehost. So I lodged a complaint with the Tech Support manager by email, telling him politely that I didn't appreciate the way I was served and I never got so much as a reply from him. Apparently, I'm not the first customer to be ignored like this either. Thanks for nothing, Bluehost!

0 of 0 people found the following review helpful:

Troubble Canceling Account, May 26, 2008

reviewer: Andrew from USA

On top of feeling lured into opening an account with BlueHost.com, I am frustrated about how difficult it is to cancel my account. I have been trying to cancel it for two days now. Their page for support center doesn't work and I am willing to assume its not just a technical problem. So I cannot get support Via Email and I cannot get support Via phone because its a holiday. So no, its not 24/7 support. Its 24/7 excluding holiday support. Not supporting on holidays is OK and understandable, but misleading customers is unethical and borderline illegal, especially seeing how difficult they make it to cancel your account. I am unhappy at best.

0 of 0 people found the following review helpful:

Definitely the Best, May 25, 2008

reviewer: Jason from Phoenix, AZ

I currenlty host 3 websites myself and set up all my clients with hosting at BlueHost. They give you the most for your money, they don't nickel-and-dime you to death and I get $65 for every new account I refer to them through their affiliate program.

0 of 0 people found the following review helpful:

Bad hosting, I am relocating, May 19, 2008

reviewer: Alex from Brooklyn, NY

Website is down any Monday, Tuesday, Wednesday, Thursday and Friday. Basically, every time I need the site up and running, this hosting is not delivering it.

0 of 0 people found the following review helpful:

Commn IP Address, May 17, 2008

reviewer: Ap.Muthu from Singapore

The BlueHost shared server has a common IP address. Even though you buy a fixed IP address @ USD 30/yr, and the IP will resolve to your domain, the fact is that your domain will not directly resolve to the exclusive IP. This will cause problems if your shared server needs to identify itself to some other server to access privileged resources like MySQL data, etc.

3 of 3 people found the following review helpful:

Server is under heavy load every night for a month, May 14, 2008

reviewer: Jim Ekleberry from Cookeville, TN USA

I signed up for a new hosting account with BlueHost a month ago and have just submitted my request to cancel. Every night my server is under high load as reported by BlueHost's server status page. When requesting a page from my site, which isn't taking any traffic at the moment, takes 90 - 100 seconds to load. It has been this way every night for the past month, which is why I have moved to a new host and canceled my account with BlueHost.

1 of 1 people found the following review helpful:

Tech Support are inefficient, May 14, 2008

reviewer: Alejandro Andrade from Quito, Ecuador

I had a Web in bluehost, and suddenly we had problems, a guy of tech support said that my server had a problem with the cpu exceded the cuota, other one said me that we had too many connections to the web, and another one said that possibly we were hacked. And the problem was happening every day.

1 of 1 people found the following review helpful:

Arrogant and rude Tech support, May 09, 2008

reviewer: JC from Los Angeles, California

I signed up for this web hoster based on all the good reviews. What a dissapointment. The tech support people were extremely rude. I spent over two hours on the phone setting up my account only to find out the next day that nothing had been done. I asked for my money back. Save your money and time.

0 of 0 people found the following review helpful:

Blue host is the best web hosting , May 08, 2008

reviewer: bluehost lover from Canada

I am hosting with Bluehost for almost a year now, and I have no problem with them. My website is fast. Their support is amazing. I tried many hosting company before, but non of that was as good as blue host. My advice to every body reading this is don't waste your time and money and go directly to Bluehost.

3 of 3 people found the following review helpful:

Just signed up, May 05, 2008

reviewer: Darren from San Francisco,CA

I don't have long term data on reliability but after reading all the reviews over the weekend and being surprised at how negative a lot of the feedback was even for the highly rated sites, I wanted to report that my startup process was incredibly painless. The account was created in minutes and I was uploading data in a few more. I had to send in photo id to get ssh access which took till mon morning but otherwise it was quick and easy. One suggestion to bluehost: offer encrypted data access from the start. I wasn't comfortable using the plaintext access methods like ftp till the ssh shell access was approved.

1 of 1 people found the following review helpful:

So so..., Apr 30, 2008

reviewer: Jason Lavik from London

It's average. Nothing much special about it.

7 of 7 people found the following review helpful:

why no evaluation of web builder programs?, Apr 29, 2008

reviewer: Bob from Albuquerque

I have spent hours trying to find commentary on ease of use (for beginners) of web building programs offered by web hosts. I have not been able to find comments from beginners like me. This info is crucial to me, that the program be dead simple. This review does not refer to Blue Host but to you who rate web hosts. Your reviews simply don't tell me crucial info.

2 of 3 people found the following review helpful:

The Truth about Matt Heaton’s Blue Host, Apr 28, 2008

reviewer: John from New York New York

We hosted with Matt Heaton’s Blue Host for approximately six months. During that period the servers were constantly up and down. They were so flaky that many of our staff became sea sick. Matt’s serial excuse was “they are working on it”. Blue Host is really for the twelve year olds that are hosting their families Sunday pictures. If you are serious about your website you need to look somewhere else. Matt likes to think of himself as a serial entrepreneur. We think of Matt as a serial con man.

4 of 5 people found the following review helpful:

BlueHost is going downhill, Apr 26, 2008

reviewer: Anonymous from San Francisco, CA

Used to be great. But now they can't keep up. My site goes down all the time. THe latest time, it was down for >17hours. Each time I called support they said it would be up in 30mins to 2 hours but they could never get it up. Beware of this site. They have passed their peak when they got all the good reviews. Now they are very average and their support cannot keep up. You can tell they are swamped by the tone/rudeness. They were actually not bothered at all when I wanted to cancel.

0 of 0 people found the following review helpful:

Great service, Apr 24, 2008

reviewer: Dennis from San Francisco

After experiences with three other hosting companies I found Bluehost. They have 24/7 PHONE tech support (which I have not needed). The control panel page is better than others that I have encountered. Customer communication regarding upgrades come often. I'm in my third year with them and have placed three sites with them and plan to move another site there soon. Pricing is good especially if you pay a year or two in advance.

0 of 0 people found the following review helpful:

Bluehost SUCKS, Apr 15, 2008

reviewer: C Filson from Los Angeles, CA

Signed up because of 'drag and drop' promise of website template/etc. FIRST, dumped me into a template website that charged me $70. Realized it was a different company when PayPal sent me a receipt-- now I have to fight them for a refund in bullshit PayPal dollars. Then I couldn't get ANY of Bluehost's web templates to work, including the drag and drop & Gallery sites. Their tech guy couldn't get it to work either, even after reinstalling it three times and emailing him my test photo. Now I have to call and fight them tomorrow a.m. to get a goddamn refund and my domain name back-- if they fuck it up it'll take 60 days to release. MY EXPERIENCE COULD NOT HAVE BEEN WORSE!! THIS SUCKED SUCKED SUCKED! I MIGHT AS WELL HAVE SET FIRE TO THE $200

1 of 1 people found the following review helpful:

They seem to be down a lot, Apr 13, 2008

reviewer: Anonymous from Anytown, AT 55555

My site hosted here is actually down more often than it was long ago (two hosts ago) on Ipowerweb. When the term is up I will move it to another. The features seemed nice but reliability is more important than anything. I am surprised.

0 of 0 people found the following review helpful:

Web hosting leader, Apr 12, 2008

reviewer: Anonymous from Anytown, AT 55555

BH is the definitely the leader in web hosting industry. Best of the best web host!

0 of 0 people found the following review helpful:

Perfect!, Apr 11, 2008

reviewer: Anonymous from Anytown, AT 55555

Excellent support! For sure one of the best providers there...

0 of 0 people found the following review helpful:

Bluehost, Apr 11, 2008

reviewer: Chris from Pittsfield, MA

I signed up for blue host cause of there features. But as soon i hit next after filling out everything i see they charged me for a whole year. It never said anything bout that and did not offer a preview of your order or else i wouldnt of let it go. But i chatted with someone and they canceled it right away no charge was every made. I think ill stick with 1and1.com for now.

4 of 4 people found the following review helpful:

Unsecure access to cpanel, Apr 04, 2008

reviewer: Mahesh from Seattle, WA, USA

Unsecure access to cpanel could invite hackers to hack your websites. If you are hosting on bluehost. or Hostingpad. This is a red flag. If you want hackers host with them. Your password travels in clear text over internet and it takes five (5) minutes to break into your website, and steal your database, everything.

0 of 3 people found the following review helpful:

best, Apr 01, 2008

reviewer: Anonymous from Anytown, AT 55555

Best web hosting company. I switched from Lunar pages and I am very happy with Blue Host.

4 of 4 people found the following review helpful:

Wilcox Business Ventures for Blue Host!, Mar 24, 2008

reviewer: Fonda M. Wilcox from Burlington, VT

Wow, I am surprised at all the negative comments about Blue Host here. Seriously, we have not had an issue at least not so far. We were up immediately and we brought many of our clients over as well, I have to say it was a very smooth transition. We also acquired many more since. All of this in a week! We had either transfers or modified name servers to deal with, it was rather simple. I will say that they will NOT budge on their price no matter the bulk you bring. Course, when you've been paying over 3 times that much for less service at Speakeasy.Net I can't really complain. If Blue Host's service was as bad as the others claim on this board, then I could see a point of contention. Fortunately, for Wilcox Business Ventures we have not had an issue. Cheers!

5 of 6 people found the following review helpful:

Sanctimonius liars, Mar 22, 2008

reviewer: Bert Bloggs from CA

If Matt Heaton, the sanctimonious self satisfied liar who runs BlueHost and spends all his time blogging about how great it is spent more time maintaining uptime, this service might be worthwhile. All the features on earth do not compensate for the constant downtime and slowness of what was once a great hosting service. They got too big too fast - go elsewhere or be prepared for constant frustration with these liars.

0 of 0 people found the following review helpful:

BlueHost = HellHost, Mar 22, 2008

reviewer: PAUL SMITH from LAS VEGAS, CA USA

I purchased hosting account with their so called 6.95 deal and the price changed to 7.95--not a big change still dishonest ads is what i dislike the most. Did not instantly activate my account, took 79 hours or so to get up and running. When I had an issue with Cpanel and tried to reach support never got through chat or tickets. Later that month I had an unexpected charge so I decided to initiate chat for billing but no one there either, I mean why have billing support option in your live chat if u don't offer it. Sorry, but I am taking my business elsewhere, I have canceled my account and have a great host now. Good luck to all who go with bluehost. I DON't RECOMMEND IT PERIOD. Paul

1 of 1 people found the following review helpful:

Bluehost bad host, Mar 21, 2008

reviewer: Andri from Indonesia

Three days ago, i purchase bluehost hosting plan, then i got my account. And then less then 24 hours they suspend my account for suspicious activities, i just move several files to from the other server, my site havent run yet. then they block my account. then i contact the support, respond is slow. The server speed is not that fast compare to the price. Finally i demand a refund, it took more then 24 hours to got my money back. Its sure unpleasant experience with blue host.

1 of 2 people found the following review helpful:

Chat support is non-existent, Mar 11, 2008

reviewer: Phil from Beijing, China

I checked bluehost.com for a client. I had questions so I logged in to chat with their tech support. It took over 21 minutes to get answers to 3 basic questions. I asked the techie why: "we are so busy tonight". It was 6:30 pm Beijing time, i.e. 6:30 am EST, and 3:30 am PST. So busy at this time of the night? Second: They don't offer unique IP addresses for each domain. Only one for each account. If you control 100 domains for 1 client, you have to open 100 accounts! Third: We ensure tech support for our clients as hosting companies do not excel at servicing accounts (just check how long it took to get 3 answers!) But Bluehost.com does not offer a reseller program. Their "affiliate program" pays a one-time commission. If you maintain 100 domains for a client, your total payment is a measly $65. However you will take flak from your client if the host's servers go down, and you won't get any compensation for that: your client has become Bluehost's client. Sorry, no deal.

2 of 3 people found the following review helpful:

Glass Images and Blue Host, Mar 11, 2008

reviewer: Joshua Lynn from Orem, UT USA

Being in the low tech field of stained glass, Blue Host has been a great partner to get us online. For the past 5 years they're sevice and support team has been very helpful in providing us with quick and reliable service. We greatly appriciate being able to talk with a real person within minutes.

0 of 0 people found the following review helpful:

Great service!, Mar 11, 2008

reviewer: Ben from Minneapolis, Minnesota

I've had no problems and only good things to say about Bluehost. Great service. Good prices.

1 of 1 people found the following review helpful:

Blue Host Service, Mar 11, 2008

reviewer: Dave R from Provo, UT

I've been a client of Blue Host for almost a year and I've had nothing but a good experience with them. Their customer support was great anytime I had questions and their techs helped me set up my email quickly and efficiently. Their pricing is competitive and I see no reason to switch.

2 of 2 people found the following review helpful:

The Bluehost Blues, Mar 11, 2008

reviewer: Spencer from Tokyo, Japan

With Bluehost you get what you pay for. A cheap host cramming 800 users (plus all their domains on one box. They were okay for about 16 months. Out of the 'blue' they decided to migrate our account to another server. No notice, no email, no nothing to let us know. In the meantime they really messed up our CMS based website. (they had migrated our site to a box that had a different configuration than the previous box). After calling in our engineer, the original developer who did our site, and the new developer... and $900 later, we were able to identify that Bluehost did migrate our site without any notice. I could never recommend them even with three emails to the owner Matt Heaton, we didn't even get an 'I'm Sorry'. Unfortunately, they just seem to lack any planning skills.

2 of 2 people found the following review helpful:

Excellent Support, Tons of Include Services, One Low Price, Mar 11, 2008

reviewer: Scott Jensen from Portland, OR

I have been a Bluehost customer for the past 5 years. I have a video editing business, and photography business and host each of my sites with Bluehost. They have been very reliable and have provided fast and helpful service to me as I have inquired about the dozens of services that they provide and support. It is also reassuringly that each time I call I can be assured I can speak to a trained expert that is not taking my call from overseas. I would highly recommend Bluehost to anyone looking for not only a great hosting company, but at an incredible price. No hidden fees...it is all legit!

1 of 1 people found the following review helpful:

Within One Hour!, Mar 09, 2008

reviewer: Rick from Portland, Oregon USA

Find domain, enter credit card and FTP to new site with new active domain - ONE HOUR! AWESOME! My other provider (aitcom.net) is still having problems after seven months, hence the search for a new host. Their solution was to move to 10x expensive plan for reliability.

2 of 2 people found the following review helpful:

Why best PHP host?, Mar 09, 2008

reviewer: WebMasterx29 from San Diego, CA

Bluehost is listed as best PHP/SQL but there is no information as to why??? I need unlimited SQL and access to php.ini but have no idea if they give it. Please explain your reasoning for choosing hosts as best at this or that. Otherwise the ratings are meaningless.

0 of 3 people found the following review helpful:

ANYTHING ELSE BUT GODADDY, Mar 07, 2008

reviewer: Jimmy Woo from US

Bluehost is ok, anything other than godaddy.com! godaddy, wildwestdomains.com luckyregister.com, all suck, stay away! read more http://www.badspace.com!

1 of 1 people found the following review helpful:

Not good for businesses, Mar 06, 2008

reviewer: Tom Anderson from Sacramento, CA

Blue Host may be good in many areas, but I can't tell you. They do not offer a catch-all email address, which means if you want to get all your mail, even the mail addressed to unknown mailboxes, you have to create a separate account for every potential address. If you're a business, you have to keep alive the accounts of previous employees just in order to deal with any issues. Got an email to "Accts Receivable"? No email account with that name? Sorry, it's discarded. How about if the sender misspells "Receivable"? Discarded. This is a deal-killer for me.

0 of 6 people found the following review helpful:

Excellent, Mar 02, 2008

reviewer: John from San Diego, USA

Excellent hosting!

0 of 0 people found the following review helpful:

Best Ever, Feb 29, 2008

reviewer: Anonymous from Turkey

Hey Frank You must be kidding man.why are you blaming bluehost for changing file names.i asked it to them and they say-file names are up to user not us-.and i also means that you are lying man.bluehost is the best i have ever seen and as you all can see from the review.So cheap,relaible,truested about by 500-000 peopl, and they have the fast answer service.No need other comment.They are best. I love bluehost. Greets from Turkey.

1 of 1 people found the following review helpful:

Stay away!, Feb 24, 2008

reviewer: Frank from Miami,FL

These guys have no clue what they are doing. They even change our file names on their own to fix problems. Little do they know....that changing out file names messes up our entire website. Bunch of idiots! They also deleted all our files once. And did not back up our data that week for an unknown reason. Luckily, we had a backup. Bunch of idiots!

1 of 1 people found the following review helpful:

Happy customer, Feb 18, 2008

reviewer: Happy customer from Anytown, AT 55555

I would like to cast my vote for BLUEHOST. So far, this is the best company I have ever been with. Thanks guys!

2 of 3 people found the following review helpful:

BlueHost behaviour, Feb 11, 2008

reviewer: daniel from Anytown, AT 55555

Hello i wanna say something about blue host. I dunno how they behave to others customers but to me they lied a lot. I had a web forum hosted by bluehost last year. First of all they decreased resources allocation without informing me; I got my forum suspended because an user shared on it porn material, and according they rules they suspended my account. I am not complain for this, it was my mistake, i asked sorry and they replied me that they found porn material thanks to an automatic program wich scan the conents of all customers to find rules infraction. so i transferred my web forum to another host company. After 2 months i discovered in my forum an account with Administration permission. I checked the registration ip and i found it was from bluehost office!!! This is the emails that i wrote with blue host (i censored personal informations for privacy law) Email 1 by me: On Wed, 15 Aug 2007 07:06:38 -0600, ****@****.com wrote: Hello, i had an account on your webhost:

2 of 2 people found the following review helpful:

Server is not reliable, Feb 11, 2008

reviewer: Ann from US

I have had great experience with BlueHost. But recently it is not. I am writing at the moment of extreme frustration. My website has been down for more than 18 hours and is still down right now because BlueHost server has been down and don't know when it will be up and running again. We lost business because customers cannot go to our website. This is a major headache for us. Unless BlueHost solve the problem soon and do something to prevent the server from malfunctioning, we will need to change to another hosting services.

1 of 1 people found the following review helpful:

Terrible Support, Feb 10, 2008

reviewer: Mark from St Paul, MN

I had one issue where all I wanted to know was how to do something in the cPanel (control panel), and had to argue with the support person that it's even possible until finally I found out how to do it on ANOTHER web host's support forum. I've had a support ticket open for over 1 week that remained unassigned. They also upgraded some features on my server (to PHP5 & MYSQL5) -- which is normally good -- except they did not notify me so it broke some things on my site that I had to fix after my customer notified me that something was wrong with their site. While they have a very full-featured cPanel and otherwise good response time, all in all I would not recommend Bluehost due to their frustrating support, or lack thereof. Don't believe all of the fake positive ratings about them like I did. You can do better.

1 of 1 people found the following review helpful:

Website down, Feb 09, 2008

reviewer: George from Anytown, AT 55555

They do major modifications/maintenance to the server without even letting you know.... during busy web traffic hours. That's fantastic! My site is currently down and it has already been 12 hours that it is down. I have to look for a more reliable host if I plan to grow. If you just want it for recreational purposes, then I guess Bluehost would be okay.

0 of 0 people found the following review helpful:

Sad CPU Caps, Feb 09, 2008

reviewer: Brandon, Lead Developer @ Henesys.com from Detroit, Michigan

All I can remember from this host if the fall of what was becoming a big thing, we where getting thousands of connections to out site when SLAM!!!! You have exceeded your CPU Quota, and they suggest using Static Pages? Our site was dynamic page dependent with out the dynamic pages it was pointless for our site, What we did was make dynamic updating signature banners that people could remote link for their Forum sigs. I personally Optimized the scripts, there was nothing more we could do, we suffered such bad downtime because of their CPU cap, that we are now only down to a few dedicated people. If you have a puny site that you don't expect people to goto great this is for you, but if you have something you want to become big, don't go with bluehost.

0 of 0 people found the following review helpful:

Very dissatisfied., Feb 06, 2008

reviewer: John from FL, USA

Horrible! These guys deleted one of my accounts and all files on it. I asked them to move my account to the other one that I have, and then close it. They closed it without letting me know that they will not move it for me. Now my site is gone forever. And now they do NOT respond to my emails. So much for their "fanatical support". You won't find it at bluehost, trust me. Not to talk about the recent updates they made that messed up all of my sites and brought big downtime. I've been with them for 2,5 years, and their support deteriorated so much with the growth. Someone is getting greedy I suppose.

0 of 9 people found the following review helpful:

best webhost, Feb 06, 2008

reviewer: The Dill Pickle from Pickleham

highly reccomended dont listen to those other paranoid freaks who rated it all low because they couldnt get technical support or they were TO STUPID TO FIGURE OUT HOW TO USE A SIMPLE SETUP. no wonder they werent giving you all support, i wouldnt either.

0 of 0 people found the following review helpful:

Customer service reps unknowledgable, Feb 04, 2008

reviewer: Desiree\' from USA

Blue Host may be a good hosting company, but customer service reps seem too uninformed to be answering the phone. I called customer service three different times for information on their hosting plans. It was like pulling teeth just to get an answer. Any answer. They seemed like they knew less than me, but at the same time made me feel like I was stupid. Desiree' USA

2 of 2 people found the following review helpful:

use this service at your own perill, Jan 31, 2008

reviewer: Luis from USA

I have been using Bluehost for 2 years because its cheap. However you get what you pay for. Up time is not great and recently they upgraded the software on my server and didn't bother to notify me. My PHP scripts stoped working and when I called to ask them a list of changes they made they said they just didn't know!!!

0 of 0 people found the following review helpful:

Who is giving this good reviews? They are TERRIBLE!, Jan 30, 2008

reviewer: Barret Lowman from Orange County, CA

Horrible long wait times to talk to anyone in support (sales answer right away of course) and only though I have only had them for a month, the site has already been off line a few times!!!

3 of 4 people found the following review helpful:

The best, Jan 24, 2008

reviewer: Ed Navis from Little Falls, NJ USA

James C and his friends at Bluehost raise the bar on customer service and usability. These people are - without a doubt - the best at what they do. If their competitors did half as well, they could consider themselves fortunate. Bluehost is in a league of its own.

0 of 0 people found the following review helpful:

Sorry, little good to say, Jan 22, 2008

reviewer: Giedrius Varnas from Netherlands

I am quite unhappy with them and will leave as soon as my first year ends. Two biggest problems: drastic overselling (my server hosts 1500 sites) and frequent downtime. And they usually do not respond to tickets. Probably think that "fixing the problem is good enough"

4 of 4 people found the following review helpful:

BlueHost is a superior Web Host, Jan 19, 2008

reviewer: Anonymous from Anytown, AT 55555

Have been using Blue Host to host my business site for 2.5 years... Every time I've needed something, they've been quick to respond. My web site always seems to be up, my email works, and the control panel always works. No, I'm not a power user, but my site traffic is steadily increasing, and haven't experienced any major problems that weren't fixed quickly. The few times I've called for assistance, the responses have been very courteous and helpful. Since I've been running my own site (began in '96), I've had about a dozen hosts. Some were quite terrible, while others were quite expensive. Blue Host seems to be able to provide very good quality at a reasonable price... They strike a good balance between cost and quality.

0 of 0 people found the following review helpful:

HostingGANG, Jan 13, 2008

reviewer: jsanders from Anytown, AT 55555

Great customer support, very friendly and easy to use, value for money, realistic account sizes, doens't look like overselling.

2 of 3 people found the following review helpful:

AWFULL, Jan 10, 2008

reviewer: Anonymous from Anytown, AT 55555

they are awfull. They don't reply to email, don't reply to ticket. . . if they ansewr the phone then they direct you to another client. . . etc. They change server whenver they want. They don't understand the word "support". There's nobody who will read your question, you will be always handed over to another person who can sovle your problem but eventually your problem will not be solved and this stay for days and weeks with them!!!! AWFULL experience in hosting!!!!!

0 of 0 people found the following review helpful:

Bad Experience: i don't think i'm alone, Jan 10, 2008

reviewer: Anonymous from Anytown, AT 55555

Hi, Don't believe any good news about bluehost! Here is my story: I reserved with them almost a year ago. What i noticed first was that they are very slow and you should always beg to get a reply from them. . . then one day i received an email from them saying that they want to move my account to a new server (because they care about us and about our their service). The website(s) was blocked with 403 error. In the same email they said that the moving will need two or three days, but if the account was not activated within 2 days then contact us just in case. That's exactly what i did in two days. There was no reply by email, but a cold email saying that we should open a ticket. I opened a ticket but again no reply. After a day, i tried to catch one of them on their said-to-be "live chat", first i got someone from sales, then i got someone from technical who seemed to be workign on the issue, but he cut the connection. I tried to connect again several times but with no reply.

1 of 1 people found the following review helpful:

Am I the only one? Bad experiences, Jan 05, 2008

reviewer: Kurt from Europe

After being 5 years with a local Webhosting provider in Belgium I decided to move, to much cheaper one with loads more storage and traffic. Bit disappointed already because I have some bad experiences, you can only have 40% of the processes, which is a problem when you need to update your message board (Invision), it bans/blocks all your websites for 15 minutes. Their support is slow.. you have to wait very long for something to be resolved while you hope that offline websites would get some priority.. You have to end up with a guy who knows what he is doing and most of the times you are unlucky. I have to mention I am a professional user, who uses many domains and has many databases.. Cheap isn't everything.. but I learned my lesson now..

0 of 2 people found the following review helpful:

Bluehost.com has excellent tech support, Dec 27, 2007

reviewer: Robin from Seattle

Excellent, and solved 2 problems with phpbb. Way beyond what you typically get - in terms of friendliness, patience, general knowledge, and support problems NOT of their creation. They did NOT create the bulletin board, they did NOT cause what went wrong with it, it was NOT their contractual responsibility to give a **** about my problem, but they were still willing to spend a good chunk of time with me fixing it ANYWAY. Shocking! Much tech support should be described as "tech support," with sarcasm, an eyeroll, and finger quotes, if not a lot worse. Previous with other webhosts had me getting: - machine-generated crud having nothing to do with your actual problem - someone chomping at the bit to pass the buck - someone insisting within seconds that they couldn't support that - no . . response . . ever All that was dramatically different with bluehost.com, and they didn't even leave me on hold that long!

2 of 3 people found the following review helpful:

The Best I've Ever Experienced, Dec 19, 2007

reviewer: Synthaetica from Sioux Falls, SD

I've been on the web since 1992, and have managed my own domains since 1994. The service I received in setting up my domains and getting them transferred is absolutely unparalleled in fifteeen years' experience online. Customer and technical support personnel are friendly, responsive, and quite knowledgeable not only about the BlueHost systems, but about all the underlying technologies. Whether you're an individual with a small blog or a company with a large website and e-commerce system, I believe BlueHost provides more services and better customer support than anyone else. And as far as I know, BlueHost has the most efficient and best-priced hosting service on the market today. For the cost of one meal per month, you can trust BlueHost to take care of all your hosting needs. Go compare. You should always do that. But when you're done, I'm confident you'll find yourself signing up with BlueHost.

0 of 0 people found the following review helpful:

Bluehost is great, Dec 17, 2007

reviewer: Chris from Detroit, MI USA

I run the site www.givewhileyoushop.org on bluehost and they're great. Their live chat support seems to be available 24/7. Their plans are very good for the price, with many features that other hosts don't even offer even if you paid. I would definitely recommend!

0 of 0 people found the following review helpful:

Bluehost review, Dec 17, 2007

reviewer: Anonymous from Anytown, AT 55555

Well, the 4-th is just cause i don't know any best value hosting :) The live chat support really helps (thanks guys!)

1 of 1 people found the following review helpful:

They are the Best, Dec 14, 2007

reviewer: bryce2010 from West

They are so nice to talk too, and they take time and listen to me. I'm a noob to the website hosting field and they have helped me allot.

0 of 0 people found the following review helpful:

Bluehost is a ripoff! Avoid them like the plague., Dec 11, 2007

reviewer: Clyde from Boise, Idaho

I have had numerous problems with "cpu exceeds errors" running programs like WordPress which makes my website worthless. I battled with technical support (if you really want to call it that) for a month due not being able to send email notification from a Bluehost email server. With out email notifications my forum is worthless. I experienced down times of up to 6 hours which makes my websites worthless. If you are smart stay away from Bluehost. The only good thing I can say about Bluehost is my contract is over and I can now find a decent web hosting company.

3 of 3 people found the following review helpful:

Tried to get a Blue Host Account, Dec 07, 2007

reviewer: Ron from CA, USA

After reading reviews on this forum, I tried to get a Bluehost account. I went to the Chat section and asked about their PHP compatibility. Sales Support said they would consult with their Tech Advisor. They left me on hold and didn't get back to me in the chatroom. I called Sales and asked them the same question. Sales hung up on me. Bluehost could indeed be a great webhost, but Sales was terrible. N/A regarding webhosting as I never go past Sales to open an account. When I called, the heavy foreign accent of phone support led me to believe they outsource phone support who are not knowledgeable to sell Bluehost accounts.

3 of 3 people found the following review helpful:

Not as Great as Everyone Says, Dec 06, 2007

reviewer: Disappointed from California

Yes, their customer and tech. support people are great, but they have a LOT of down time. They seem to constantly be having server problems!! From that perspective, I am disappointed in their service.

1 of 1 people found the following review helpful:

Best hosting I've found so far, Nov 24, 2007

reviewer: Dan from England

I've used a number of hosting companies in the past and BlueHost has been by far the least hassle. I've now stuck with them for over 2 years and host all my client's sites with them too. Their tech support is knowledgable (I'm a Sys Admin myself so they wouldn't get BS past me). Their package is very feature rich for the money and you have full control over your entire package, should you want it (DNS records/SSH access/FTP client setup/loads more). The only real problem I have with them is the new version of cPanel they installed recently, which is slower than the old version. They have suffered from a few outages over the couple of yeas I've been with them, but they are never for long and they always send a mail to let you know what happened, unlike a lot of places which just claim nothing was wrong. I would definately recommend them to anyone, and do to all my customers.

2 of 2 people found the following review helpful:

Best host, Oct 30, 2007

reviewer: Anonymous from Anytown, AT 55555

I've tried many hosting companies over the last 3 years. Bluehost seems to be the best of them. Great features, high reliability, no downtimes, great support.

3 of 3 people found the following review helpful:

Nice if it all goes well, Oct 13, 2007

reviewer: Mark from UK

I have one website with bluehost and it is easy to set up with great fantastico packages. However I wanted to set up another website and the checkout told me my account was unverified. 2 days of messages between myself and bluehost "customer service" was unable to resolve the issue so I am now looking elsewhere.

3 of 3 people found the following review helpful:

Poor Tech Support, Oct 09, 2007

reviewer: Rose Hill from Travelers Rest, SC USA

I am researching to find a host for my first web site. There are so may choices; so I have been emailing questions to many hosts just to get a feel for their support capabilities. Bluehost consistently refers me to an online FAQ even thought the FAQ is obviously not responsive to my question. There seems to be a computer or maybe a farmer in Pakistan answering the questions.

0 of 0 people found the following review helpful:

no problem, Sep 27, 2007

reviewer: SANDERS from Anytown, AT 55555

No problem so far...been with them for about 4 month

11 of 13 people found the following review helpful:

MAJOR complaints about Bluehost - All Users Must Read, Sep 22, 2007

reviewer: Yser from USA

The follow review was DELETED AND BANNED FROM Bluehost 1. Unlimited bandwidth (3000 Gbs), unlimited space (300 Gbs), unlimited domains IS BS. Putting a very LOW CPU usage limit nullifies everything else. And this fact of low CPU limit is no where to be found. 2. Unlimited space (300 Gbs) is BS when users are allowed to have basically text files. 3. LOW CPU LIMIT 4. How low is too low. I have a blog, 1000+ entries. Every time I publish statically up to 200 posts, BH suspended my account saying CPU usage is overboard. That's 200 posts/1000+ 5. The shield of "Moderators are not Bluehost employees". If you're not Bluehost employee then no one has to listen to you. So let users complain about the LOW CPU LIMIT and discuss it back and forth. Bluehost employees shouldn't try to filter comments to positively influence Bluehost's image. Yser temp03 {at} gmail

1 of 2 people found the following review helpful:

Bluehost is the best, Aug 29, 2007

reviewer: Customer from New York

So happy I finally moved my website from Dot5 to Bluehost! :) Bluehost is the best

0 of 1 people found the following review helpful:

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