Leading web hosting provider 34SP, recently added another notch to its belt by debuting in Netcraft’s Top 50 Most Reliable Hosting Provider’s Network Performance list. The induction is attributed to the provider’s commitment to ensuring that its customers enjoy the best performance possible.
Netcraft is well known throughout the web hosting industry for measuring and publishing the response times of the top 50 leading hosting company’s servers. The firm’s measurements are made at 15 minute intervals from individual points around the web while the averages are calculated immediately over the following 24-hour period. According to the data compiled by Netcraft, 34SP is currently ranked as 25th amongst the world’s top 50 web hosting providers.
Stuart Melling, 34SP cofounder, stressed the importance of upholding server uptime for their customers in a recent interview. Melling states that 34SP was founded on the core values of high availability and reliability, qualities that enable every individual, developer and small business owner to get the most out of their hosting solution at a reasonable price. 34SP has been able to thrive in the industry by utilizing the best server hardware and software technologies coupled with an expert support staff that works tirelessly to make the customers happy. Now recognized on a global scale by Netcraft for its network reliability, it is clear to see that these investments have paid off.
According to a recent statement, 34SP dramatically enhanced the reliability and overall performance of its network and hosting services by investing in an extensive infrastructure upgrade. This upgrade was powered by the substantial increase in sales for the provider’s hosting solutions, an impressive lineup that features personal hosting, business hosting, VPS hosting, dedicated servers, reseller hosting and add-on products that range from SSL certificates to additional scripting technologies. 34PS has also made significant improvements to its customer service and technical support system. Investments have been recently made toward hiring additional support staff members, upgrading local office and data center hardware, and expanding the customer support operations within the 34SP global headquarters.
The reasoning behind the additional support investments came as the result of an active client survey 34SP conducted early 2009. This survey involved a large number of approximately 15,000 34SP hosting clients with personal, business, VPS and dedicated server accounts. The provider revealed some intriguing statistics from the survey regarding its referral rates. When presented with the question of whether or not they would recommend 34SP’s hosting services, 98% of the clients involved responded with a definite “Yes”. The host points to this finding as confirmation of the positive impact its reliability and quality customer support has on referral rates.
Based in Manchester England, 34SP is an award winning web hosting provider that specializes in solutions designed for individuals, web designers, seasoned developers and small to medium sized businesses. The company puts an emphasis on delivering industry leading reliability, personalized support and world-class service. 34SP compliments these qualities with generous incentives and a money back guarantee to assure customer satisfaction.