JustHost In-Depth Analysis

Are you looking for cheap shared hosting? If so, then join the club! However, we aren’t just talking the kind of cheap hosting that leaves you out in the rain with a budget and no services. We’re talking about the sort of shared hosting that comes with a nearly unlimited list of features, numerous awards, a competent help desk, and a price tag that will make you and your board salivate. Now, are we all on the same page? If so, then may we humbly suggest one of our favorite shared hosting options currently on the market — JustHost.com.

The company has been pumping out cheap and efficient shared hosting for about as long as we can remember, catering to the entry-level market while also offering a full roster of options for the seasoned veteran. We’ve got a lot to say about them, and if you’re interested, you can head on down below the break to view our whole roundup of their features and promises. We won’t pull your coat any longer, so without further ado, let’s dive right into the issues with a description of just who JustHost really is!

Who is JustHost?

JusthostIf you’ve never heard of JustHost, allow us to be the first to break them into your sphere of influence. The company itself has given us a whopping ten reasons to consider them as our new web host, but we’ll try to keep things a bit briefer than that. First and foremost, JustHost offers a lot of cheap and reliable features aimed at getting the business and new-user crowd online. They’re aim is to provide stable services that anyone can use, as well as toolsets that enhance the web hosting experience of each and every account.

For instance, each account comes with a free domain, as well as the option to host an unlimited amount of domains. We can’t vouch for it ourselves, but JustHost also promises outstanding uptime, as they offer full 24/7 network monitoring for every square inch of the provider’s servers. Furthermore, they also offer the entire host of unlimited features that we look for in a company. There’s unlimited disc space, unlimited band width, unlimited email accounts, and unlimited transfers. The best part of all of this? JustHost comes with a low-price guarantee, ensuring that the price you lock into is industry comparable and competitive. And, as mentioned, the company also strives to provide consistently simple features that almost anyone can use to accomplish their web goals. Sounds like a bargain to us!

Guarantees, Awards, and Testimonial

One of the things that impresses us most about JustHost is the fact that they offer so many quality guarantees. We like a web host that’s capable of promising features, and though we’ve met quite a few that end up a little short at the end of the day, at least JustHost has the gumption to make us a few promises.

JustHost MoneybackHeadlining the list is JustHost’s Anytime Money Back Guarantee. Yes, you read that right. If at any point in time you decide to cancel your account, JustHost will refund the remainder of your term to you. This is nearly unprecedented within the web hosting community, and we love any company that can offers such a great guarantee. Then again, getting the tech support staff to actually hand you your refund may not quite be a picnic, but we’re willing to give JustHost the benefit of the doubt.

On another note, JustHost also promises that you will always be able to reach a real tech support agent with English fluency. Not a robot, not a computer, but a real living person who can help you with your problems. We can’t tell you the number of times we’ve spent aggravating hours talking to a robot system while our site has been down. With this in mind, JustHost strikes us a solidly optimistic way to go.

JustHost AwardsOh, and it appears the company has been well-lauded for its efforts, too. They’ve won several awards over the years, but we’ll just give you the cream of the crop to chew on: They’ve earned the #1 Host of the Year for 2010 award from WebHostingChoice.com, as well as the Best Features Award in the same year. Then there’s the FindMyHost.com Editor’s Choice Award, as well as the #1 Pick Award from Best10WebHosting.com. All in all, we’d say it’s safe to call JustHost an award-studded company. However, for the real dirt on any hosting provider, you’ll need to check out what their customers are saying. For that, we’ll just hand over some testimonial snippets:

We are a new start up business which means we’re trying to do as much as we can ourselves, including trying to develop a web presence. I have no experience in developing a web page and very little time to learn. Getting started has been easier than I expected thanks to the easy to understand tools and help menus. I believe we’ve made the right choice and look forward to a long and prosperous relationship.

I am new to Justhost.com and I must tell you, the quickness and willingness to help me get going is refreshing. From the billing department to the support department, every contact I have had with Justhost.com has been a pleasure. The thoughtful, caring, and professional service of the support staff was even available in the evenings and on the weekend. I am very impressed!

Up until this point we’ve talked a lot about what JustHost has to say, but not a lot about what they have to offer. If you’re like us, you’re likely rearing at the gate to get all those nitty, gritty details. We wont’ tease you anymore! Just below you’ll find our full rundown of the web hosting and reseller plans that JustHost offers, including a comprehensive review of their plans, pricing, and features from the ground up.

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The Shared Hosting Experience

JustHost Shared Hosting Features

To begin with, we have hardly ever seen a company that’s quite as open about its features as JustHost is. With a single click, the first time viewer is presented with a nearly overwhelming portrait of a company that offers an incredibly flush shared hosting experience. What exactly is in this experience? Well, to do that we’ll just have to start digging!

First thing’s first: What’s the pricing like with JustHost? We’ll cut to the chase and hand you the number—$3.75 a month. Yes, that’s a whole three dollars and seventy five cents a month, which is a price we’ve hardly seen elsewhere in the game. That’s less than the cost of a Starbucks latte per month, and for an entire heap of features: The likes of which we’re going to tell you about right now.

We’ve already mentioned the unlimited options, but just to be sure we got the message across, we’ll give you the lineup again. With JustHost you’ll get unlimited bandwidth, unlimited disc space, unlimited email accounts, and unlimited domains. This includes add-on domains, shared domains, parked domains, and subdomains. All of this adds up to a pretty solid performance, though we should mention that JustHost has one of those pesky usage policies: These are the sort that reserve the right to deem your usage “unreasonable,” charging you for capitalizing on the unlimited claims.

JustHost SoftwareTake that for what it is, but we can’t deny that JustHost is rocking some pretty solid stuff across the board. First and foremost, you’ve got support for all the latest software and platforms. We’re big on content management systems, and we’re happy to see so many one-click options installed here. With a JustHost shared hosting account, you can install and set-up WordPress, Concrete5, Joomla, and Drupal in a matter of seconds. If you’re looking for eCommerce ease, you can also add TomatoCart, osCommerce, and Magento to help smooth the process into existence. All of these are, of course, one-click installs powered by the latest edition of cPanel.

On the subject of other support, you’ve also got database cogency up to the roof. You’ll get unlimited MySQL databases for your WordPress and data storage needs, as well as CGI-BIN and CGI Library support. Not to mention PHP 5, Perl 5, Python, Ruby/Ruby on Rails, and PostgreSQL database server support. All in all, there’s not a platform we could find that isn’t supported and ready-capable with JustHost.

And to wrap things up, you will of course get the rest of the eCommerce solutions you’ve been wanting. There’s SSL Secure Server access, Agora Shopping Cart support, a free generated certificate, and password protected directories. For all your multimedia needs, you can of course stream video and audio with full support for Real Audio and Video. Not to mention MIDI file support and custom MIME types.

The Technology at Work

When discussing the pros, cons, and features of any web hosting provider, we always make it a point to discuss the company’s hardware, too. The idea behind this is simple: If you haven’t got an handle on the technology the company is using to host your site, you may be selling yourself incredibly short. All the unlimited features in the world don’t make up for last decade’s servers, which is why we always work to bring the tech dirt to you.

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Justhost Server TechnologyWith that in mind, JustHost appears to be doing quite well—at least in our book. They’ve got Dual Quad Processor Performance servers, and though we aren’t sure exactly what model those performance servers are, we’re willing to bet they’re pretty solid. Likewise, they’ve also got UPS power backups to protect you against surges, including a diesel generator onsite to prevent your site from failing in the event of an emergency.

Underneath the hood, they’re also running our beloved Linux platform. We’ve talked at length about the benefits of using a Linux server, and we’re tickled pink to see the OS here at JustHost. Add to that a full, customized Apache sever, 24/7 network monitoring, and daily courtesy backups, and you’ve got one solid set of technology on your hands. We’ll round it out by also mentioning that JustHost also supports multiple 10 gigabyte ethernet connections, powering your content and information to your users with even more speed than ever before. All in all, it’s an A+ for the hardware and tech out at JustHost.

Reseller Hosting Plans with JustHost

JustHost Reseller Hosting

One of the hottest new things on the market these days is reseller hosting. We’ve talked a bit about it in the past, but for those not currently in the know, we’ll go ahead and give you a quick little recap.

Reseller hosting is essentially like leasing out an office building and then renting out the individual cubicles. This doesn’t happen much in real life, but it makes a lot of sense where web hosting is concerned. A user that wants to become a reseller with JustHost simply purchases on lease a portion of the company’s server banks, divvies up the space into individual accounts, and then loads the whole kit and kaboodle onto new user accounts. In this way, a person can acquire the server space and performance necessary to become a web hosting provider, but without having to fork over the mountain of money for real server banks, support staff, etc. If you become a reseller host with JustHost, your customers will have full access to the provider’s support staff and services, only with your name attached.

Okay, so all of that may sound pretty good, but is becoming a reseller host with JustHost really that great of an idea? What’s the performance like, and what kind of plans are they offering? Do dive into that issue, we’ll have to tuck in a bit deeper. We’ll start with the pricing, and then we’ll go up from there.

Firstly, JustHost offers a couple different pricing agreements based on your actual needs. There are three tiers custom-tailored to meet the demands of the casual reseller, as well as the heavy duty business magnate. These tiers are titled “Silver,” “Gold,” and “Platinum.” We’ll start with the lowest rate—Silver—and then move up from there.

JustHost Reseller Plans

With the lowest tier of reseller hosting, JustHost will charge you just $19.95 a month. This isn’t the lowest price we’ve ever seen for reseller hosting, but it’s also spot-on for what we’d expect. That means it’s a good deal, especially considering the features that come attached.

With each and every reseller account signed by JustHost, the user will get a whole host of unlimited features, including unlimited account capacity, unlimited hosted domains, unlimited subdomains, unlimited email accounts, unlimited MySQL databases, unlimited FTP accounts, and even a free WHM Admin Control Panel. In other words, you’ll have a lot of performance to pass along to your customers as well as a convenient way to dictate from on high. Each tier also comes with an handy billing system and client management software. This makes it simple to collect your dues and to track your customers through the years.

All of that is fairly standard, though, so what do the actual specs look like? Well, for the Silver membership your reseller hosting dollars will earn you 100 gigabytes of disk space, 15 megabytes per second of bandwidth, and an unlimited number of domains. The next step up, the Gold option, earns you a bit more wiggle room: 250 gigabytes of storage, 25 megabytes per second in transfers, and the same unlimited number of hosted domains. All of this rings up to a fairly standard $49.95 a month.

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However, it’s the Platinum tier that really gets our attention. For $85.95 a month—a price that’s a full ten bucks cheaper than we’ve seen just about anywhere else—you’ll earn yourself the ample space of 500 gigabytes in storage, 35 megabytes per second, and that all important unlimited hosted domains. With so much space, a reseller could easily divvy up the storage into a multitude of accounts, turning quite an impressive profit at the end of each month.

We’ll summarize things like this: At the lowest level, JustHost’s reseller plans are competent and comparable to what other companies are doing in the industry. At the highest level, they’re a nearly unbeatable bargain with a winning price tag attached. If you’re looking to get into the reseller world, you could certainly do a lot worse than with JustHost.

The Technical Assistance

JustHost Support

At this point, we’d just like to take the time to talk at length about the technical support and assistance offered by the company. You see, no matter how good a shared web hosting provider is, there’s no chance that things will run smoothly all the time. We’ve always had problems with our shared hosting servers, and depending on the scenario, sometimes these issues have been rather drastic. Still, all of these issues can be smoothed over with a solid customer assistance program. Does JustHost have just such an offering? To find out, head on down below the break!

JustHost SupportFirst, JustHost offers the full bevy of support options that we’ve come to expect from a competent web hosting provider. There’s Live Chat to help with all of your more passive needs, a feature we absolutely adore. Likewise, you can also call support or email them at any point in time for 24/7, 365 days a year assistance. This is a fabulous guarantee, as there’s nothing worse than having a site that’s down and a tech support staff that’s out on lunch, or gone for the night. Trust us, you just don’t want to be there.

Aside from that, JustHost also offers the kind of Help Center we’ve come to expect. Here you can open a support ticket to be answered (hopefully) quickly. You can also peruse the knowledge base if you’re willing to do a little hands-on repair. This base also serves as a tutorial hub for everything from how to install WordPress to how to set up your website. It’s a brilliant tool, and we can’t speak highly enough of JustHost for having it in place.

The End Wrap Up

So there you have it! Those are the features, services, and pricing plans that JustHost is currently offering. What do we think of the host? Why, we’re glad you asked! Below, you’ll find our collected thoughts on the matter, as well as a few words of warning.

Overall, we think JustHost looks like a competent and budget-oriented way to get your website online. Through the years we’ve heard a lot about the company from our users. Most of the reports have been good, but we can’t lie and say we haven’t collected the occasional horror story. For one, we’ve heard reports that getting your hands on the refund promised to you by the Anytime Money Back Guarantee can be quite difficult. We’ve also heard reports that your account can be slapped with a fee or a discharge at any point in time for what the company deems as “unreasonable usage” of their unlimited offerings. All of these points can be hazardous, but on the whole, we don’t think JustHost is a scam, or one of those hosting provider’s that’s just out to “get you.”

JustHost Reviews

For your convenience, we have compiled a summary of some of the harshest and most common customer complaints about JustHost.

Still, you should always take the time to read through our user-written reviews of iPage! We’ve got more data than anyone else on the Net, and if our users have had a problem, we can guarantee you’ll find a discussion about it here on the site. And of course, we also suggest you check out a few of our hosting favorites before signing any contract. Web Hosting Hub is excellent, as is Inmotion Hosting. All in all, keep an open mind, stay informed, and read our articles. We’re quite useful, we promise! More in-depth reviews coming soon.

JustHost website: http://www.justhost.com.

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One thought on “JustHost In-Depth Analysis

  1. Cheryl Lucia says:

    If you’re a big business, don’t let JustHost’s use of MySQL deter you from using Just Host as your shared hosting provider. One of the great things about MySQL is that it can be scaled down to support embedded database applications. It is because of this reputation that people often believe MySQL can only handle small to medium-sized systems. The truth is MySQL is the de-facto standard database for web sites that support huge volumes of both data and end users, like Yahoo. On the other hand, MySQL’s biggest drawback is its unsophisticated security. You’re only able to use the built in security, there are no groups or roles, no ability to deny a privilege (you can only grant privileges), and no built-in encryption. This makes it harder to manage an enterprise level database with lots of users where company and customer security is paramount.