{"id":9938,"date":"2012-10-17T05:34:41","date_gmt":"2012-10-17T09:34:41","guid":{"rendered":"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer.jpg"},"modified":"2012-10-17T05:34:41","modified_gmt":"2012-10-17T09:34:41","slug":"system-engineer","status":"inherit","type":"attachment","link":"https:\/\/webhostinggeeks.com\/blog\/the-case-with-the-enterprise-support-the-basics\/system-engineer\/","title":{"rendered":"Level 3 Support"},"author":14,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"class_list":["post-9938","attachment","type-attachment","status-inherit","hentry"],"smush":{"stats":{"percent":4.32000000000000028421709430404007434844970703125,"bytes":3924,"size_before":90918,"size_after":86994,"time":0.09999999999999999167332731531132594682276248931884765625,"api_version":"1.0","lossy":false,"keep_exif":0},"sizes":{"full":{"percent":4.80999999999999960920149533194489777088165283203125,"bytes":2683,"size_before":55746,"size_after":53063,"time":0.040000000000000000832667268468867405317723751068115234375},"arpw-thumbnail":{"percent":10.28999999999999914734871708787977695465087890625,"bytes":664,"size_before":3226,"size_after":2894,"time":0.0299999999999999988897769753748434595763683319091796875},"thumbnail":{"percent":8.9199999999999999289457264239899814128875732421875,"bytes":1106,"size_before":12401,"size_after":11295,"time":0.0299999999999999988897769753748434595763683319091796875},"medium":{"percent":8.9900000000000002131628207280300557613372802734375,"bytes":2239,"size_before":24893,"size_after":22654,"time":0.0299999999999999988897769753748434595763683319091796875},"post-thumbnail":{"percent":8.4900000000000002131628207280300557613372802734375,"bytes":1025,"size_before":12078,"size_after":11053,"time":0.01000000000000000020816681711721685132943093776702880859375},"yarpp-thumbnail":{"time":0.0200000000000000004163336342344337026588618755340576171875,"bytes":0,"percent":0,"size_before":6388,"size_after":6388},"flexthumb":{"time":0.0299999999999999988897769753748434595763683319091796875,"bytes":0,"percent":0,"size_before":5134,"size_after":5134},"xs":{"time":0.0299999999999999988897769753748434595763683319091796875,"bytes":656,"percent":1.9699999999999999733546474089962430298328399658203125,"size_before":33314,"size_after":32658},"archive-page":{"time":0.01000000000000000020816681711721685132943093776702880859375,"bytes":1546,"percent":7.3499999999999996447286321199499070644378662109375,"size_before":21047,"size_after":19501},"yarpp-thumb":{"time":0.01000000000000000020816681711721685132943093776702880859375,"bytes":1722,"percent":6.87999999999999989341858963598497211933135986328125,"size_before":25035,"size_after":23313}}},"description":{"rendered":"<p class=\"attachment\"><a href='https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer.jpg'><img decoding=\"async\" width=\"454\" height=\"280\" data-src=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer.jpg\" class=\"attachment-medium size-medium lazyload\" alt=\"Level 3 Support\" data-srcset=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer.jpg 454w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer-128x79.jpg 128w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer-420x259.jpg 420w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer-372x229.jpg 372w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2012\/10\/System-Engineer-328x202.jpg 328w\" data-sizes=\"(max-width: 454px) 100vw, 454px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 454px; --smush-placeholder-aspect-ratio: 454\/280;\" \/><\/a><\/p>\n"},"caption":{"rendered":"<p>Level 3 support is often not customer-facing. Instead, Level 3 [or Level 4] support is at the infrastructure level. 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