{"id":5386,"date":"2015-09-01T08:00:33","date_gmt":"2015-09-01T12:00:33","guid":{"rendered":"https:\/\/webhostinggeeks.com\/blog\/?p=5386"},"modified":"2018-06-01T19:56:41","modified_gmt":"2018-06-01T23:56:41","slug":"common-hosting-customer-complaints","status":"publish","type":"post","link":"https:\/\/webhostinggeeks.com\/blog\/common-hosting-customer-complaints\/","title":{"rendered":"Shared Hosting Complaints:  Compiled and Counted"},"content":{"rendered":"<p>Over the last month or so we have been meticulously counting up all the little complaints and problems you, our readers, have been experiencing with some of the largest names in the business.<\/p>\n<p>We\u2019ve exposed everyone from <a href=\"https:\/\/webhostinggeeks.com\/providers\/ipage\">iPage<\/a> to <a href=\"https:\/\/webhostinggeeks.com\/providers\/justhost\">JustHost<\/a>, from <a href=\"https:\/\/webhostinggeeks.com\/providers\/hostgator\">HostGator<\/a> to <a href=\"https:\/\/webhostinggeeks.com\/providers\/hostmonster\">HostMonster<\/a>, from <a href=\"https:\/\/webhostinggeeks.com\/providers\/webhostingpad\">WebHostingPad<\/a> to <a href=\"https:\/\/webhostinggeeks.com\/providers\/web-hosting-hub\">WebHostingHub<\/a>. During all of this, however, we\u2019ve also noticed a few similarities between the complaints. In fact, we\u2019re almost positive we could compile a list of a few issues that all shared hosting providers suffer from. We\u2019re so sure of it, actually, that we already did it. You\u2019ll find that list below, broken up into sections that best detail what our readers have been clamoring on about.We\u2019ll try to keep things level with you as we round the corner to:<!--more--><\/p>\n<hr \/>\n<h2>Causes behind the Common Problems of Shared Hosting<\/h2>\n<p>The most common complaints related to shared web hosting arise because of the disadvantages or drawbacks of this type of plan for your business. If you are facing too many complaints from your staff, it is a sign that you should either change your web host or upgrade to a VPS or dedicated hosting plan.<\/p>\n<p>In this article, we will list some of the main drawbacks of shared hosting that could be the main reasons behind the problems arising with your website and the related processes.<\/p>\n<hr \/>\n<h3>Less Reliability<\/h3>\n<p><img decoding=\"async\" width=\"650\" height=\"280\" data-src=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one-.jpg\" alt=\"not-sure-what-to-make-of-this-one-\" class=\"img-responsive wp-image-13493 lazyload\" data-srcset=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one-.jpg 650w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one--128x55.jpg 128w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one--420x181.jpg 420w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one--540x233.jpg 540w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one--372x160.jpg 372w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2013\/08\/not-sure-what-to-make-of-this-one--328x141.jpg 328w\" data-sizes=\"(max-width: 650px) 100vw, 650px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/280;\" \/><\/p>\n<p>Reliability issues are commonly reported by users of shared hosting plans, and there is a good reason behind it. It is technically the least reliable among all the different types of web hosting plans. But that doesn\u2019t mean that all the hosts are unreliable. There can be issues with some hosts but not with all of them. This problem arises because hundreds or thousands of websites could be working on the same server.<\/p>\n<p>So if there is an issue with any single site, it could affect the server and cause problems for your website\u2019s performance too. The solution to this problem lies in choosing a trustworthy and reputed web host. They will have fewer sites on the same server and they will also ensure that all the sites are reliable and don&#8217;t run malicious scripts.<\/p>\n<p>Reputation is by far the only thing you should look at when it comes to shared web hosting. That is the single most important factor because most shared hosting companies have the same offers, and most people don\u2019t understand the industry jargon, they look at the size of the feature list to make an uneducated decision.<\/p>\n<hr \/>\n<h3>Speed Issues<\/h3>\n<p><img decoding=\"async\" data-src=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/07\/website-speed-snail-700x344.jpg\" alt=\"speed\" class=\"img-responsive wp-image-16756 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 700px; --smush-placeholder-aspect-ratio: 700\/344;\" \/><\/p>\n<p>Shared hosting is generally considered to be the slowest of all the hosting types. But that doesn&#8217;t mean you have to compromise with your site\u2019s speed.<\/p>\n<p>Why the speed issues arise? Again the reason is the same. There are so many accounts on the same server. When some of those sites experience a surge in traffic, they will consume more resources. This causes a relative shortage of resources and the speed of all the other sites on the server get affected.<\/p>\n<p>There are two main side effects of a slow website.<\/p>\n<ul>\n<li>Firstly, it will affect the processes on your site, such as eCommerce operations and other processes affecting user experience.<\/li>\n<li>Secondly, it will have a negative impact on your SEO. Google and other search engines give a lot of emphasis to your website\u2019s speed, and if your users are experiencing delays in page load times, then your pages will be ranked lower than your competition.<\/li>\n<\/ul>\n<p>So you cannot afford to have a web host that offers a shared hosting plan that slows down your site\u2019s load time. This is a serious issue and you must take action to make amends. Else you will be losing a significant percentage of your visitors.<\/p>\n<hr \/>\n<h3>No Flexibility<\/h3>\n<p><img decoding=\"async\" width=\"619\" height=\"357\" data-src=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com.jpg\" alt=\"Bad-Technology-Decisions-Featured-Image_inc_com\" class=\"img-responsive wp-image-19311 lazyload\" data-srcset=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com.jpg 619w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com-128x74.jpg 128w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com-420x242.jpg 420w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com-540x311.jpg 540w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com-372x215.jpg 372w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2015\/03\/Bad-Technology-Decisions-Featured-Image_inc_com-328x189.jpg 328w\" data-sizes=\"(max-width: 619px) 100vw, 619px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 619px; --smush-placeholder-aspect-ratio: 619\/357;\" \/><\/p>\n<p>Another disadvantage of using a shared web hosting plan is that it doesn&#8217;t offer you any control over the software or operating system you can install. The web host will provide you with all the software and you have to continue using them. The software you may want to install can be an application or an anti-virus program to enhance security.<\/p>\n<p>So there are three main disadvantages of using shared web hosting plans. We find that these issues typically arise based on the resources available on a server. The more websites you will have on your server, the more will be the issues. So it is recommended to choose your web host and plan carefully.<\/p>\n<hr \/>\n<h3>Support<\/h3>\n<p><img decoding=\"async\" width=\"498\" height=\"332\" data-src=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/03\/Data-Center-Featured-Image-4-datacenterandcolocation_com.png\" alt=\"Data-Center-Featured-Image-4-datacenterandcolocation_com\" class=\"img-responsive wp-image-19370 lazyload\" data-srcset=\"https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/03\/Data-Center-Featured-Image-4-datacenterandcolocation_com.png 498w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/03\/Data-Center-Featured-Image-4-datacenterandcolocation_com-128x85.png 128w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/03\/Data-Center-Featured-Image-4-datacenterandcolocation_com-420x280.png 420w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/03\/Data-Center-Featured-Image-4-datacenterandcolocation_com-372x248.png 372w, https:\/\/webhostinggeeks.com\/blog\/wp-content\/uploads\/2014\/03\/Data-Center-Featured-Image-4-datacenterandcolocation_com-328x219.png 328w\" data-sizes=\"(max-width: 498px) 100vw, 498px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 498px; --smush-placeholder-aspect-ratio: 498\/332;\" \/><\/p>\n<p>Technical support is another factor. Most common complaints are support related. The support may not be as good as those of dedicated or VPS plans. Learn from reviews.<\/p>\n<p>Reading the reviews from customers about shared hosting will help you see if it is all about price, or if there is something else that matters. Customers will tell you if they love the price, but the service is horrible and they will tell the truth most of the time. Understand that customers are more likely to write a negative review than a positive review.<\/p>\n<hr \/>\n<p><b>Remember, NO web host is perfect! So choose wisely!<\/b><br \/>\n<b>What hosting companies are in your short-list? <\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the last month or so we have been meticulously counting up all the little complaints and problems you, our readers, have been experiencing with some of the largest names&#8230;<\/p>\n","protected":false},"author":3,"featured_media":17174,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[1,13],"tags":[7408,179,37],"class_list":["post-5386","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-random-stuff","category-web-hosting-types","tag-complaints","tag-customer-support","tag-shared-hosting"],"views":281,"_links":{"self":[{"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/posts\/5386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/comments?post=5386"}],"version-history":[{"count":0,"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/posts\/5386\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/media\/17174"}],"wp:attachment":[{"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/media?parent=5386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/categories?post=5386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webhostinggeeks.com\/blog\/wp-json\/wp\/v2\/tags?post=5386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}