How to Unblock and Reclassify a Website That Trend Micro Blocked ?

Symptoms :
I am running Trend Micro OfficeScan and while trying to access a website. Unfortunately one of my site has been blocked by Trend Micro and return the following error message :

URL Blocked

The URL that you are attempting to access is a potential security risk. Trend Micro OfficeScan has blocked this URL in keeping with network security policy.
Risk Level: 	High
Details: 	For more information about this URL or to report it to Trend Micro for reclassification,visit

I have checked the site thoroughly and i cannot find any malware on it. This is very very frustrating? for me as i will lost a lot of visitors who used Trend Micro antivirus on their computers or notebook.

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Solutions :

To verify your site safety, you may check at this site :
McAfee SiteAdvisor, top FREE safe search tool
How to Check and Verify The Site That You Want You Visit Using SiteAdvisor

Follow the steps below to request for a website reclassification:

Step 1 Go to the Site Safety Center.

Step 2 Type the website address that you want to verify, then click Check Now.

The website will display a message saying if the address you typed is safe or dangerous. It will also provide you with the address’ category.

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Step 3 Click Give Feedback if you want to reclassify the website.

Step 4 Select the correct rating of the website under the Safety Rating section.

Step 5 Select the correct category of the website under the Content section.

Step 6 Fill up the fields in the Introduce yourself section.

Step 7 Click OK once you are done.

You will receive the message below once you have successfully submitted your request.

A confirmation message will be sent to the email address you specified.

Step 8 Click the link in the email to confirm the feedback.

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Your request will now be processed.

Thanks for your confirmation.

Trend Micro will start processing your request immediately and we will send you the result once it is done.

Check the safety of a website or request reclassification of a site references:

Website classification list and definition
How to request for website reclassification
Need site unblocked/reclassified
Website Reclassification
Trend Micro Site Safety Center

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