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  • 1,00
    November 07, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

    Comments ()

    November 07, 2017


    I registered several domains ( being 1 of about 5), missed a payment and now locked out of my account. Can't contact online and can only call a USA number - dialed from Australia on 3 occassions - on hold for 20 minutes each time and never got to speak to anyone... Not only have i been locked out of my account, i can't renew my domain and when it expired i discovered that it is now registered to 1and1 - so I have to buy it back off them for lots of $$$$$ if i ever want to use it again!! They have no online contact, phone only - which from my experience is never answered...

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    • Hello, I'm sorry to hear that you're having troubles with the account. I have sent you an email to the email address we have on file for more information on what you mean by that you can't get into your account. Please take a look and reply when you have a moment. Thanks!

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