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  • 1,80
    November 20, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

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    November 20, 2017

    www.1and1.com

    Very Misleading

    Didn't take me long to dump them.. Purchased a dedicated server and then spent hours trying to upload cPanel and kept getting a fatal error after 85% done and did this several times,Same thing. At this point oh well I called support they tell me while being rude and not getting nowhere. Finally they tell me at this point which took the 3rd person to tell me, We don't offer root access on dedicated servers. Imagine a 1 TB server without one. Had 2 invoices billed but not substantiated and or incorrect. Will be traveling to Scranton, PA and would like to pass through Chesterbrook to see how really big their so called ISP. is. Probably in a basement in a house. A product of the old days. I found Hivelocity.net and they back everything they say Excellent support and puts a lot of others including them to shame. So Sebastian needs to get a grip. Stay away.

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    • Hello! I'm very sorry to hear that you were unhappy with your Dedicated Server and any issues that you had with the Support that you received. We appreciate your feedback. Thank you!

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