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  • 5,00
    April 19, 2019
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    April 19, 2019

    www.1and1.com

    Excellent Service - Highly Recommended

    I have been using 1&1 Ionos for 6 months now and have only praise for their service. My uptime has been 100%, I have called their customer service telephone number on two occasions and my calls have been answered immediately, without waiting. Additionally, they have resolved both of my issues immediately (as a web developer, my issues tend to be technical ones relating to blocked ports or resource usage, and I have found their staff to be knowledgeable and polite).. Clearly, ,some of the other people who are writing reviews know nothing about buying hosting as the prices 1&1 Ionos are charging are so low, they even beat most 'low end box' providers. For the prices they charge, you would be lucky to find a hosting company that even has a support telephone number - most other cheap providers take 24 hours to resolve proper issues, and some (including even OVH who I have also used) don't even bother to answer these tickets at all. What they do offer is superb hardware infrastructure, up-to-date operating software images, and a lot of add-0ns I was not expecting (for example, backup and business software options).. So keep up what you're doing, 1&1!

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