A Small Orange

They are always down and the tech support is horrendous. The only way to get to them is chat and it takes forever to get connected and once connected they don't know anything. DO yourself a favor and do not get associated with this company..

I signed up because they offered a seemingly good deal and they came recommended on a blog. For small issues their support was very helpful in resolving them and their services were just like any other hosting company's. However, a few months in, my website would crash without any changes in traffic or changes to the website itself. This happened every few months and every time the techs would say it is the fault of my website optimization. But there was no logic in that claim because how does the site magically restore itself and go down without any modification or change in traffic? They would not admit it was anything wrong with the server, always with my website. It was circular logic. Server is down, thus it must be due to high server load from my website. Couldn't it be because of the servers not performing well? I'm just tired of the same excuses so I am moving elsewhere.