Acenet

These LOSERS are the WORST of the WORST, I used them for years and ALWAYS had troubles and the server going offline.. just a nightmare.. they ALWAYS would tell me how I did something wrong..I had a script installed wrong.. again always an excuse on why my stuff was down.. then one day one of the techs there CALLED ME..and told me how they had the server configured wrong . never would I use these losers.. BUT WAIT..there's more.. so are you thinking about giving these scam artists your banking info..like a credit card >>LOL.. better look at the reviews again.. years after you stop using the nonservice do not be surprised when you get billed for hosting, or shook down for one last month.. AVOID AT ALL COST!

Avoid this web hosting service at all costs. There is absolutely zero customer support and I found it impossible to get in to update my website. Not to mention their prices were higher than other better- reviewed services

I have an older plan I'm paying for which is supposed to have 500 GB of storage. That's what I signed up for. Somehow they downgraded what I signed up for to 32 GB of storage and now I have to downsize my website or move it because it is barely over 32 GB. Beware what you sign up for will not be what you end up with. They will change it on you. They are also the highest price hosting company I know. I would also question their antivirus and security on their servers I had a site get hacked and all files deleted and they didn't have a backup of my site. I had an older backup which worked. Someone else I know that is using Acenet got their site hacked twice in the same year. They had also moved one of my sites to another server and missed half the files, if I wouldn't have said anything I would have lost half of my files. Overall their customer service really isn't that friendly and they are tight with their web space for the price. There are way better hosting companies out there.

Its all good having a really good server and host but if your customers can't get help when needed then its useless. This company don't care about their customers. you can't even contact them as they use a ticket support system thats based in india and no offence to the indians on the other end of the tickets but they don't seem to see that a textbook answer isn't always right.

Check out the following review on this webhosting company. I couldn't have said it better myself: http://the-best-web-hosting- service.com/acenet-review/ Basically, this company is owned by a man who is okay with stealing people's money. They have scrupulous business practices that should be looked into by a governmental agency. The bbb which is not a governemental agency has deleted my claims twice even though I had legitimate proof that they kept my money when I was billed incorrectly. This is likely because they are members of the bbb and members will get their complaints deleted easily. Before signing up with this company (they are not as cheap as they seem at first glance), also take a look at their facebook page which now has a 1 star rating. I really don't know why they are still in business and why people still sign up with them. Run away fast! You've been warned!!!

Stay away from these people! All the terrible reviews here are true!! They are definitely theives. They refuse to refund my money as well that they charged me even though I sent multiple emails asking to cancel the hosting. PLus, they cancelled the hosting. So, they are keeping my money for two years hosting yet I am getting nothing for it. Heed our warning. STay away from these people. It's not worth the headache if you ever want to cancel. Also, the hosting servers do not have 99.9% uptime like they would like you to believe. I had multiple problems with their hosting service which is why I left them in the first place and then 2 years later they charged me for a renewel and now won't give me that money back. Check out their bbb site first before you purchase and check out additional reviews at : http://www.webhostingtestimonials.com/hosts_name.php? id=ace-host-reviews-<br />ratings

I am a software developer starting my own business. I had used AceNet (shared server) for several years as a map server for a video game... very simple stuff but it gave me an idea of their reliability. Reliability seems pretty good. I tried to stay with them for business stuff. I have worked in server support before, and I know the difference between good support and bad. Good support will look into issues and research before replying. Bad support will not look at anything, use delay tactics, try to sell you upgrades, and try to tell you things are not supported when they are. I had a server issue (an issue that was fixed after they finally fixed their own configuration). The error message was clear, but support did not look into anything... just told me lies and tried to sell upgrades. I guess they did not know they were talking to a knowledgeable tech. I am switching server hosts now.

Acenet's tech support is second to none. Support like this is unheard of these days. They fix all my problems especially the tricky ones like setting up formmail scripts etc. Cheers guys. Thanks for you help over the years.