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  • 1.00
    February 13, 2016
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    February 13, 2016

    Not good business practices

    I have an older plan I'm paying for which is supposed to have 500 GB of storage. That's what I signed up for. Somehow they downgraded what I signed up for to 32 GB of storage and now I have to downsize my website or move it because it is barely over 32 GB. Beware what you sign up for will not be what you end up with. They will change it on you. They are also the highest price hosting company I know. I would also question their antivirus and security on their servers I had a site get hacked and all files deleted and they didn't have a backup of my site. I had an older backup which worked. Someone else I know that is using Acenet got their site hacked twice in the same year. They had also moved one of my sites to another server and missed half the files, if I wouldn't have said anything I would have lost half of my files. Overall their customer service really isn't that friendly and they are tight with their web space for the price. There are way better hosting companies out there.

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