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  • 1.00
    August 22, 2008
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    August 22, 2008

    DO NOT USE MIDPHASE (a.k.a. AN Hosting)

    After they have had an entire server and countless domains DOWN FOR ALMOST AN ENTIRE WEEK, we've realized that MidPhase is just another lousy hosting company. One of the worst hosting experiences we've encountered out of all the sites and hosts we deal with. They have NOT responded to our email inquiries for support, they have NOT posted an update on their so-called status blog for almost two whole days, they're apparently not answering phone calls since we sit on hold in queue in the exact same place in line for almost an hour, their online live chat support is turned off, they've even shut down and redirected their customer forums, and we are getting absolutely ZERO SERVICE OR COMMUNICATION! Absolutely pathetic hosting service! Meanwhile, they cost businesses thousands of dollars in lost sales, wasted staff time, and damaged credibility. Now they've used up our patience and made a huge mistake by completely abandoning, ignoring, angering, and failing their customers.

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