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IT IS A COMPLETE JOKE THEY CONSIDER THEMSELVES A SERVICE!!! You pay for a headache!!!!! The FTP site never works. Email is always taking forever to do anything and most of the time does not work. I have been a customer well over two years (AGAINST MY WILL) and finally they allowed me access to the files I needed after ONE YEAR to move!!!! Yes they are that bad!!! If I did not need the files I would have left long ago.
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