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  • 3.00
    August 10, 2014
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    August 10, 2014

    Customer Service a Problem

    I have used Apollo for around 8 years. Overall during that time I was satisfied. However, a recent problem involving allowed disc usage and their response to the problem has led me to change providers. They deleted a large amount of my data without providing a proper warning. They failed to prove that they had done adequately done so, then refused to re-upload so I can re-download data. My questions and requests for them to resend emails were not replied to. It's a lot of work to change providers but I refuse to stay with a company with poor service that doesn't go out of its way to assist with these kind of problems.

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