Arvixe

Arvixe held my websites hostage, shut me down, told me to take corrective action but refused to grant my any access for 3 days now. No reason given, no action taken, just buy time with every intention to kill my traffics, ruin my SEO, and they think that's funny. They offer no support whatsoever, no phone, no tech, no sales, no billing ... Only online chat based in India that doesn't know anything, couldn't or wouldn't do anything except offering online hookers dating like chat! They are doing this as part of the scam/fraud as commented by hundreds of victims. My advise is please avoid this company like plague. Not only that, you should avoid all hosting company under Endurance International Group = scam, fraud, bully, abuse, downright criminal that should be shut down immediately. Their brand include Hostgator, BlueHost, iPage, SiteBuilder, BigRock, Domain.com, BuyDomains, ConstantContact, Single Platform, Mojo MarketPlace. Here are just a fraction of the complaints in verbatim (I didn't even pick and choose) from https://ca.hostadvice.com/hosting-company/arvixe-reviews/ Fraud company! NEVER BUY FROM THEM Service used: Shared They charged me automatically last year. During signup they never mentioned that it would be auto-renewed. There's no option in the control panel to turn off the auto-renewal. I asked them to turn it off and they said that it cann... They just want your money. NO REFUNDS Service used: Shared This is the worst hosting provider around. DO NOT waste your money. their customer support is impossible to deal with and they WILL NOT provide a refund when you find out how horrible they are (even within the 60 refund guarantee period).ow. Thieves & Fraud artists Service used: Dedicated Server Tried their service 2 years ago. It was poor so I cancelled. Had to fight them to get refunded. They invoiced me again last year for no reason stating I renewed service. Had to fight and get credit card company to reverse charges.... One Word Abandon Ship Service used: Shared After three years all was well then everything went south, nothing is working ftp stop working, ssl stooped,Java, sql,php,html freezing. no response from tec support tor two weeks, you would think the government took over. cant wait any longer moving to a real hosting service. owe me $50 Service used: Resellers HORRIBLE - NO RESPONSE - OWE ME $50 - STAY AWAY avoid and runaway dont look back Service used: Shared avoid and runaway dont look back i said Since Arvixe was bought out it is total incompetence. Be afraid, be very afraid. Total incompetence! Service used: Shared Since Arvixe was bought out it is total incompetence. They did a migration and our sites have been ruined ever since. Calloused incompetence and very little communication. Just Left Arvixe Service used: Shared Our 4 sites have been down for over a week in "data migration to new server." No explanation, no defined problem. It is clear that they don't have control over their operations. To be fair, support isn't empowered to do anything, ... Awful Service & UnAuthorized Charges Service used: VPS Poor quality Product and Awful Service....Arvixe also adds UNAUTHORIZED charges WITHOUT NOTICE TO CUSTOMER in violation of their stated Terms of Service and in Violation of California Law. CALIFORNIA LAW PROVIDES METHOD FOR ALL CA... The un-healthiest host on planet earth! Service used: Shared Never ever use them. My account was suspended due to an overdue bill of 4 days or so, and was planning to shift to another host, when i asked for my database backup, they said it is against our policy, you have to pay first and th... Horrible and highly incapable Service used: Shared agree the service is terrible, trying to solve a trivia matter take weeks/months. automated response tickets raised all get passed to some senior who keeps sending out an automated response..... NEVER Recommend this company.... Totally Bullshit!!! Service used: Dedicated Server For the last year it's been really pain in the ass. They closed down all my domains, webmails without any explanation. Through the live chat only after 2 weeks, i found out the my website was hacked and fishing. I fixed the issue,... Nooooooo Never Service used: Shared I ran two sites. HORRIBLE is the best word for their service. Already shifted both of my sites to midphase. Arvixe support is pathetic. For any issues they cannot solve and they will escalate to their superiors and their superiors... Arvixe On-Line Chat Support the Lowest Level Possible Service used: Shared Monday, February 20, 2017 - Yes Presidents Day. If you needed tech support for your website and called Arvixe you were rudely told that phone support was no longer supported and the call disconnected. Terrible Customer Service Service used: Shared I've been with them for two years now and leaving soon. I haven't had a problem with uptime or access to my account, although their management tools are _incredibly_ slow. Their customer service, however, takes the crap cake. A da... Arvixe is trash Service used: Shared My opinion about arvixe is the worst that can have someone on your hosting, after having a problem with the copyright protected material I received a ticket in which I was notified informing me of urls (never of the concrete files... Pathetic dont buy pain Service used: Shared Worst host experience twice server replaced and my site was down for more then a week in total. Support staff misguiding. WARNING - Stay Away Service used: Shared I can honestly give no positive experience except that they took my money instantly without issue. That's it. 10 months with Arvixie and I can remember at least 6 times I went to upload files to my site only to be told "Disk is.. Worst Webhost ever Service used: Shared They used to be good i was a client for 2 years but they augmented the price without any notification, the support guys were never been helpful, and they have a lot of issues. Endless LOOP, They are not the same company in 2007 Service used: VPS 4:07:17 PM Ashish S You just have to post a reply to the ticket GFG-483-86146. Our team will verify it and then provide you the solution. 4:08:09 PM Michael okay, let me try that again. 4:09:15 PM Ashish S Is there anything else... Absolute Lowest of Lows Service used: Shared June 13, 2017 midnight - Since June 4th Iv'e had no email it is now June 13th one of my two sites has been down and dismembered. I've been writing everyday since. multiple tickets open, live support and email responses all same th... Worst Ever Service used: Dedicated Server Their server has been down for a week and counting. We have no email, website functions like blogs are down, our business is nowhere. No explanations or updates. They eliminated their phone support so now it's only online chat. Wh... Do they work at all. I think they are asleep always. Service used: VPS On their server my site caught virus 3rd time. I had to delete everything. It's 7th day since then, they have not activated my emails. My business suffers. Support tales 6 minutes to answer a question that too with a wrong reply. ... Arvixe suspends account and then will not respond – lies and customer hostile. Service used: Shared We have used Arvixe for years and it served us well – than about a month ago they complained that we used to many “inodes” (files) on our “unlimited disk space” account. So, unlimited disk space is, well, limited – so they should ... Awful Service. They do not have enough techs to deal with your technical problems Service used: VPS We have taken their VPS Class server. If you want anything beyond what the chat representatives can do, good luck to you. You can wait for anywhere from 4 to 8 days to get your website fixed. I have two experiences in the past two... Arvixe.com host Spammers websites I have made over 9 complaints to Arvixe.com recently regarding one of their customers, aussieseoexperts.pro who has send over 50 spam emails to my account in the past 2 weeks. I have repeatedly asked them to request the client to ... Arvixe is a very bad server Service used: Dedicated Server bad, I contacted so many time the customer service but they never answer. Never. they create tickets but nothing is followed and you wait. i had to spend $100 to fix my website cause Arvixe couldn't fix it and it was coming from their server Worst Hosting Provider Service used: VPS Had their VPS service for 5 years. Was fine until they were bought out and they started changing data centers and support over. From 2016 on we were down on multiple times for 7 days to 14+ days. Support was useless as they would ... Wow, they managed to make my life as miserable as possible Service used: Shared If you decide to use Arvixe you are intellectually disable, that is the best way I can put it. I cant get them to respond to my emails (it has been a month). They don't have a working phone number and you can only talk to Live Chat Reps, wow, I hope you go bankrupt soon. Do Not Use Arvixe Having same problem as most people on here. Got a notice on Jun 24 (weekend - Saturday) that they detected our account was hacked and spam was being sent from it. By next day, Sunday, got another notice that as we didn't respond t...

Arvixe used to have great service before being bought by EIG. Since then, it's become the worst in the industry. It now take 5 - 30 minutes to chat with someone (you can't even open your own tickets any more) and then each of their replies takes a minimum of 5 minutes. And do these chat people know anything? No. Total time to open a ticket: 30 minutes. But better yet? Your tickets will get ignored for days or months. I have one ticket that's been open for almost 6 months and was causing me to be unable to send email. And even worse, when I went to transfer my domain to another company, they purposefully blocked it to try to keep me from leaving their service. Just save yourself a lot of hassle and skip arvixe completely.

Had Arvixe VPS service for 5 years. After they were bought in 2014 things really went to hell after they migrated datacenters and support functions to the parent company. We would be down for several days to 3 weeks. Support was a joke, no response to repeated inquires to status of fix. Worst yet is they would not refund or credit me for the extended downtimes and they kept billing me after we cancelled. Just find another host if you want to avoid the frustration and downtime.

We have taken their VPS Class server. If you want anything beyond what the chat representatives can do, good luck to you. You can wait for anywhere from 4 to 8 days to get your website fixed. I have had two experiences in the past two months. The first instance was that my website suddenly stopped working two months ago if the user typed www infront of the the domain name, like www.mydomain.com where as http://mydomain.com worked well. It took them over a week to fix this issue. Second issue happened recently. My website got hacked. I wanted them to restore the VPS from backup. They couldn't get the restore process started until 5 days after I raised the ticket. My website was down all those days! I do not think they have enough technicians who can attend all the tickets they have. If you have a serious problem, you are doomed if you are hosting with them.

My hosting account lost suddently! they could not explain it!!! I lost all my sites, files, databases, lost everthing!!! They tried to recover some files, but they are too old, 2 years old files and databases. today 23th passed, till no response, admins just ignore responding! This is very bad when you did not get any response and wait everyday their response! I was running google ads on my sites, and I lost more money! definitely lost more money than paying this hosting fee! My sites still down! so I needed move to different hosting! I moved all sites to different hosting, but still I did not get my backup files and databases. Terrible hosting company!!! Be aware when you chose hosting company!!!

The day Arvixe was bought by EGI, the Twitter feed stopped. And from that point on, everything went downhill very quickly. If you are unwise enough to read the hundreds and hundreds of ongoing, awful reviews about this company, and still choose to sign up with them, be sure to use a credit card. Last year, Arvixe tried repeatedly to bill me for services they no longer supplied (domain registrar). I disputed the charges with my credit card company, had them reversed and then had them blocked permanently from my credit card. Sure enough, when I did cancel, all the rest of my services, they tried to bill me anyway. I must say I am enjoying the emails they are sending me, which tell me their (fraudulent) attempted credit card charges are "failing" and that I MUST go to their site and update my card info. I don't think so. LOL :)

This is strange! My account was lost suddenly! all site files and databases lost also, 9 days passed still trying to recover them! I am loosing more money, still no response from admins, chat represantatives are just time wasters, they can not do anything, always mentioned escalated problem to none existing admins 1. Raksha K 2. Rajesh B 3. Vitesh M 4. Krishna M 5. Susmitha D 6. Hitesh N 7. Rashmi S 8. Rashma N 9. Neha N 10. Bhavish K 11. Prakash N

Before arvixe was good hosting, owner changed, arvixe become the worst hosting! My site was down 5 days, I lost quite more money, was running google ads, needed to move different hosting not to loose more money! Support is zero!!! Chat representative are just time wasters,. just escalate problem to not existing admins! I have tickets not replied more than 2 months Very very bad support

I don't know what happened with Arivxe. They were ok until a year or so ago. Now its just awful. We have experienced multiple outages of our VPS hosting. Outages last for several days each time as it just seems no one even takes a look at the issue past the initial support contacts. We were down for 14 day in May and they don't seems to care. I tried to get a credit/refund for that months charges and basically they would not. If you are considering Arvixe for hosting, please do yourself a favor and go somewhere else.

This detailed description gives you a good understanding of Arvixe: I was a few years customer of Arvixe. In 2015 I realized that the support is no longer dependable. In 2016 Arvixe suspended my hosting service (6 websites) because one of our medical websites had a .ir (Iran) extension. I redirected that domain to another hosting, and I politely criticized Arvixe team over email, for their inadvertent action that puzzled 5 other businesses. As a response to my criticism, an administrator in Arvixe disabled my business account too. During a painful 8 months period of follow up with Arvixe, the problem had not resolved. The support team was absolutely nonresponsive. Radio silent or late responses after weeks. Online chat agents were unable to resolve the issue. Arvixe refused to let us download our website content and databases to move to another hosting. Arvixe continued charging our account despite that our frequent request to stop our subscription. We retrieved the money through credit company. Also, we moved to Hostforlife and redesigned websites, redeveloped content, etc. The total direct damage imposed on businesses and us amounted to thousands of dollars and the indirect damage to tens of thousands of dollars. We sought legal help to keep them accountable. However, the complaints should be discussed in California court of law, where they are registered. Also, they have an ever updating term of service that you have to agree with, every time you login into Arvixe. Arvixe is a total scam. Avoid it and the founder company if you like your business and reputation. Finally, if Arvixe hurt you as well, let’s join and together bring the case to the court of law

Great service and support, good uptime. Forgot to cancel and got a refund. All platforms should be like this.

I have a reseller account hosting morethan 30 websites with Arvixe for nearly 6 years, until some useless company bought 12+ months back everything went smooth. From last year I have had serious email and web issues, the wait time to get support is atleast 45 minutes and they are unable to solve my problem straightaway so have to open a support ticket. Some tickets are still open even after a year and some of them are closed without resolving the issue. Have finally moved and wouldnt recommend any one to buy hosting with Arvixe.

Tech support, my site has been down a week with no solution in site. Response from ARVIXE is almost non existent.

Since the sell out the service had continually deteriorated. We have continual email outages across our domains, a lot of downtime and there's essentially no support. We have not had business critical email up for the past 5 days. Time to mov on.

Having Hosted with them for the last two years, it was a pain. 2016 especially they said they're updgrading seervers and it was terrible, still in march 2017, you will have to wait for 45 mins for thecustomer support to say you hi and even then high chances of getting disconnected and you'll have to connect again and wait for 30 to 45 mins. Dont recommend Arvixe

Arvixe Web Theft. They will steal your money. DO NOT USE!!! Horrible service. Slow support. From the start I had to submit 4 tickets for various technical issues stopping one their shared servers from working. I purchased a domain through Arvixe. Two days after they had taken payment for the domain they still hadn't purchased it for me. I proceeded to purchase the domain through another registrar. They have refused to refund me for the domain they never provided. I then cancelled my account more than one month before the billing date. Specifically requesting not to be charged again. The cancellation did not happen and Arvixe charged my account again and are refusing to refund my money. This company will steal your money.

My VPS server is down 2 to 3 times a week and they only reboot the server and assign the ticket to the senior admin, no idea where the senior admin are because 12 weeks with the same issue and still unresolved. I still have 4 months under my contact and there is not refund, it doesn’t matter if the service sucks. STAY AWAY OF THIS COMPANY OR YOU WILL LOSE YOUR MONEY.

Arvixe is the worst hosting company. Once they took your money you won't see them again and they are happy to charge you for nothing. I paid for 2-year hosting and for that period they give you a free domain. The due date for free domain renew was set to 15 march but they automatically renewed it on 25 February and because of that I was unable to change my domain name. I contacted the support and ask them to change my free domain name because I thought I can do that until 15th march but they told me that I can't do that because the domain has been renewed up to the end of the 2018 year. On the 28 February, they took 9.95 USD from my PayPal and renewed my FREE domain for an addition 1 year! I contacted the support but they refused to refund my money, they told me that my free domain was renewed on 28 Feb for addition year. Long story short - they took 9.95 USD from me for the FREE domain that they give you for as long as you pay for hosting.

Beware. Once they have your money you will not see it again. They billed me before the invoice due date (and before I had a chance to cancel). Even before the next billing cycle was to begin, they refused to return my money - for a service I did not receive. After one response to me, support ignored all other contact from me. Terrible experience. Get your hosting from anyone else.

Arvixe was awful. I told them to cancel and they responded that all auto renewal was turned off. A year later they charged my paypal account $96 anyway. And they refuse to return the $96. All I can do is report to the BBB. BEWARE. If you cancel with Arvixe make sure you get a written full confirmation of all registrations AND hosting plans.

Seriously, go find a different company for hosting. This one is bad. My website is slow to respond and is often offline. Their 99% up time is completely false. I would have fired them years ago if their hosting wasn't as cheap as it is. You get what you pay for, spend an extra dollar or two each month and get a worthwhile hosting company.

Arvixe was one of the best hosting companies, Since owner is changed, it become the world's worst hosting company My sites are down very often, support can not help, tells senior admin will reply soon, admins dont reply stay away from arvixe, my suggestion to others

This company could be better managed by my pet dog. I cancelled my account with these clowns the same day and they're still trying to draw from my credit card a year later. Arvixe is a fraud. Avoid like the plague.

My dedicated server stopped for two months. I have contacted the support more than 50 times. still the issue is not fixed. Please avoid arvixe.

I cancelled my order and was assured that the amount will not be charged. However, they did charge and don't want to refund the amount. Don't sing for this hosting it is the WORST hosting I have ever dealt with.