Reviews stars filter

  • 1,80
    May 28, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    May 28, 2017

    A total scam. Detailed review

    This detailed description gives you a good understanding of Arvixe: I was a few years customer of Arvixe. In 2015 I realized that the support is no longer dependable. In 2016 Arvixe suspended my hosting service (6 websites) because one of our medical websites had a .ir (Iran) extension. I redirected that domain to another hosting, and I politely criticized Arvixe team over email, for their inadvertent action that puzzled 5 other businesses. As a response to my criticism, an administrator in Arvixe disabled my business account too. During a painful 8 months period of follow up with Arvixe, the problem had not resolved. The support team was absolutely nonresponsive. Radio silent or late responses after weeks. Online chat agents were unable to resolve the issue. Arvixe refused to let us download our website content and databases to move to another hosting. Arvixe continued charging our account despite that our frequent request to stop our subscription. We retrieved the money through credit company. Also, we moved to Hostforlife and redesigned websites, redeveloped content, etc. The total direct damage imposed on businesses and us amounted to thousands of dollars and the indirect damage to tens of thousands of dollars. We sought legal help to keep them accountable. However, the complaints should be discussed in California court of law, where they are registered. Also, they have an ever updating term of service that you have to agree with, every time you login into Arvixe. Arvixe is a total scam. Avoid it and the founder company if you like your business and reputation. Finally, if Arvixe hurt you as well, let’s join and together bring the case to the court of law

    Is this review helpful to you? Helpful?

hosting competitors skyline