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  • 1,00
    November 01, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    November 01, 2017

    arvixe.com

    Arvixe, Pakistani hosting disguised as American

    There's no WORSE hosting company in all the Western World. We contracted UNLIMITED Disk Space as advertised. They started pushing the costlier plan every once in a while after the 30days money back period ended. Every time they were suspending Disk operations and everytime they were losing the argument and forced to back down. Then they "updated" their TOS advertising UNMETERED instead of UNLIMITED... like that would make a difference. Then they added a 150,000 inodes limit (files+folders limit) in trying to do whatever to make you keep your space usage at a minimum, saying that average users have a "normal use" of 30GB space. LOL, what a lame excuse. For a US hosting (they say, even though most of the staff have Pakistani names) the service is awfully SLOW. By the look of it they didn't upgrade the infrastructure since early 2015 when they were bought by EIG. That's almost 3 years. Being behind by 3 years is a LOT in IT business. Support is hindu/paki as we mentioned, poor IT skilled, lazy and lying through their teeth. Tickets receive replies in about 48h while chat support is useless, since the pakis attending don't have server access nor skills. They will just pass the issue to a written ticket and that's it. Stay Away, they are cheap for a reason and not a good one.

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