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  • 1,00
    December 14, 2017
    • User-friendliness
    • Price
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    December 14, 2017

    Will auto renew (and auto charge you) one year after you have cancelled your account

    I have cancelled my Arvixe account in 2016 Nov. And then one year later this year (2017) they sent me a $0 invoice for domain renewal. A few days later sent me another email saying the domain has expired and no longer available. Then, the next day, they just charged my credit card $9.95 and emailed me saying the domain has been renewed. Whtat kind of company still keep your credit card info and auto renew on after you have cancelled your account??? I thought it is a mistake and they will refund me so I talked to their online support. To my shocking, the support guy admittedly saying my account has been cancelled but the auto renew is still on and they can't refund me. Stay away from this hosting....

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