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  • January 16, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    January 16, 2018

    Absolutely THE WORST Customer Service & Support on the Internet

    I had web hosting and a domain name with another company that got acquired by Arvixe. I immediately had problems with their service. I decided to renew any way because it seemed like a hassle to change. The very next day after I renewed my service, I couldn't access my account. 3 days of talking to Live Chat, and no one could get me connected to my account. So I asked to cancel. Over the next 6 weeks Arvixe sent me multiple requests for the same information, told me to do things that required me accessing my account which I couldn't access, and finally told me I couldn't have a refund because it wasn't a new account. As far as I'm concerned, they stole $200 from me.

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