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  • 1,60
    November 20, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    November 20, 2017

    I think I am done here

    I tried this company. My wife is a professional photographer and I had her website built by a programmer and hosted here. He used Piwigo. Whenever I try to update it to the latest version, it fails and deletes random photos. I wanted to take another stab at it tonight, but Bluehost backup software does not allow me to download my files. I waitid in the chat window for 10 min. Somebody with an obviously not English name came in and then let me sit there for 10 min without typing anything! I bailed on that session and started a new one. Another 15 min wait, Another name I did not recognize and the rep told me that sometimes if the files are too big, it does not work and to use FTP. The site is pretty small so it felt like a cop-out answer. time to change hosts.

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