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Lisa Marie Bayungan
"I am not customer service".
Sales agent called me 6 hours before our appt so we weren't both available for the call as we had specified. I asked him to schedule an appt for later he said that he would only schedule it to discuss more services and that it wasn't going to be so that I could express how I believe I'm not getting their service as promised. Agent was rude and defensive. He raised his voice and when I pointed out his lack of good customer service he responded, "I am not customer service, I am sales". I ended the call at that point.
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