25168 hosting providers
Need Advice? Call us 1 (866) TOP-HOST
I have been partnering with Bluehost since Fall 2018. And one of the main reasons I went with this company was because of their return policy. If you changed your mind within 30 days, you would receive a full refund. Anything after the 30-days would be prorated and you'd be reimbursed for any months unused. But when I recently called to cancel my subscription (I'm switching from a Wordpress site to a drag-and-drop website builder that includes hosting with its platform) I was informed that there had been a policy change and I was no longer eligible to receive any reimbursement.
I asked to speak with someone in management to explain why this was now the case. An appointment was set and I cleared my schedule for the phone call, but Bluehost did not keep the appointment and never called me back. I tried calling them later the same week and was not put through to a manager and was told there was nothing to be done. I am thoroughly disappointed in this company and will never use them again. A company that does not follow through on its word is clearly one that does not have the consumer's best interests at heart.
We are an independently owned research and review service, funded by people like you. In the spirit of full disclosure, we get paid a referral commission when you buy digital goods following some of our links. Learn more
Copyright © 2004 – 2021 WebHostingGeeks.com.