GEEKS
Quality trend
Years 6 MonthsWe are an independently owned research and review service, funded by people like you. In the spirit of full disclosure, we get paid a referral commission when you buy digital goods following some of our links. Learn more
Jillian
www.bluehost.com
Stay away - Or they'll keep charging you after you leave!
Technical glitches galore, and when I tried to cancel they kept charging my card anyhow. AND a staff member asked for part of my password! Background - In 2018 I cancelled my Bluehost account, as their services are crap. But the next year, 2019, they charged my credit card. So, I cancelled AGAIN and requested refund for the unauthorised charge. They refused the refund. In 2020 they charged my card AGAIN, so I asked them to cancel AGAIN, and for a refund AGAIN. They refused the refund. In 2021 they charged my card AGAIN. Today spent three hours on the chat function with Bluehost asking for cancellation (AGAIN!), and asking for a refund of the US$445 they now owed me. They eventually agreed to refund US$134 of that amount. But the Bluehost staff member said she could only process the refund if I gave her part of my login password. Dodgy as!! I eventually gave her the password fragment, so I could get my refund. I'll now have to change any similar passwords on other accounts. Ironically, throughout today's 3 hours trying to get the refund, technical glitches kept happening with their 'support' chat function. This is a dodgy, unethical company.