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Updated: 16 May 2022 | Next update: 23 May 2022Lost to
Total lost 8,201,847 to:
- 1,048,122
- 202,891
- 149,048
- 115,870
- 115,738
- 104,607
- 87,535
- 80,104
- 76,938
- 73,863
Terminated domains
4,010,107
Gained from
Total Gained 9,029,746 from:
- 773,972
- 137,168
- 118,082
- 102,801
- 93,043
- 88,042
- 75,473
- 64,151
- 55,918
Wordpress.com (Automattic, Inc)
55,586
Registered domains
5,461,382
Lost to
Total lost 8,201,847 to:
- 1,048,122
- 202,891
- 149,048
- 115,870
- 115,738
- 104,607
- 87,535
- 80,104
- 76,938
- 73,863
Terminated domains
4,010,107
Gained from
Total Gained 9,029,746 from:
- 773,972
- 137,168
- 118,082
- 102,801
- 93,043
- 88,042
- 75,473
- 64,151
- 55,918
Wordpress.com (Automattic, Inc)
55,586
Registered domains
5,461,382
BlueHost TLDs
Total Domains:
2,472,935About BlueHost
BlueHost, one of the most recognizable names in the web hosting industry with over 2M domain names under management, has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Their "professional hosting" plan includes all the features you might need at the best possible price. Today, BlueHost is a part of Endurance International Group.
Show full textBlueHost In-depth Review
If you’ve been poking around in the world of shared web hosting for long, we’re willing to bet you’ve heard of a few of the more common names: InMotion Hosting, GreenGeeks, FatCow, iPage, HostGator, etc. However, we’d also be willing to bet you’ve heard of another name, one renowned for supplying clients with superior business performance and industry-ready tools — BlueHost.
The hosting provider has been around almost as long as we have, and during that time, they’ve taken great strides towards becoming an industry force to be reckoned with. As of typing this, the services they offer are nearly without equal, but we don’t expect you to just take our word for it! If you’ve been hoping, wishing, and waiting for a full, in-depth review of the services and features that BlueHost has to offer, then step right up, Pilgrim! You’ll find all that and more listed below, including a full rundown of who the company is. We’ll be diving into that bit first, so without further ado, head on below for our full review of BlueHost!
So, Who is BlueHost?

If you aren’t familiar with the company, we have to admit we’re a bit surprised. Perhaps you just don’t run in the same business-oriented circles as the rather prestigious hosting provider, or maybe you’re new to the game. Either way, BlueHost is a name that’s tossed around often, and for good reason. We could do our best to help summarize their services, but have a feeling their mission statement will do that far better than we ever could:
Bluehost has been providing quality web hosting solutions to businesses and individuals since 1996. Our goal is to provide outstanding services for the best possible price. To achieve these goals we are constantly innovating and upgrading our services at no additional cost to our customers. Come and join the millions of other website owners that have already chosen Bluehost and see how we can help you with your site.
Sounds like a solid line of logic, right? And for the most part—as far in as we can gather it—BlueHost lives up to the promises it makes, and perhaps even a bit more. The company is based out of Utah, and features a full roster of on-site, highly-trained technicians to handle its technology. Furthermore, the provider claims it takes unprecedented strides to ensure that you’re getting the latest in features, services and technology. And with a warehouse totaling 50,000 square feet with two secondary HQs totaling more than 20,000 square feet, we’d believe they at least have the room to meet their guarantees!
When it comes to shared web hosting, very few companies have quite the reputation (especially within the business world) that BlueHost.com enjoys. The company has been around literally as long as we can remember, and during that time period, they’ve offered cheap, high-quality web hosting to just about everyone under the sun. They also appear to have quite the focus on business and market-ready applications and hardware, making them the picture perfect host for the businessman in need of some serious bang for their buck.
All of this is brilliant, if you’re taking the company at their word, but what if you need a little outside assurance? If you’re wondering exactly what kind of awards they’ve managed to earn over the years, then you’ve come to the right place.
Awards and Accolades
Through the years, BlueHost has done quite well for themselves. They’ve won a number of awards in a number of categories, including Best Budget Hosting from HostReview every year since 2006. From the same reviewer, they’ve also earned Fastest Growing Company, Best Affordable Hosting, Best Cloud Computing Providers, and Best Web Hosting—albeit a few years back on that last one.
They company has also earned the prestigious Best Linux Hosting award for 2016 by Customer Hosting Reviews. All in all, we’d say the provider isn’t boasting quite as many awards as we’ve seen decorating the walls of other hosts, but that could mean they simply aren’t paying as much for fake awards—you didn’t hear us say that. Either way, you can decide for yourself if their services are any good! What’s the easiest way to do that? To keep on head down below, as we dive right into the actual hosting plans offered by the company, as well as how they can benefit you and your business.
Hosting Plans

Out of the box, we’d have to categorize BlueHost as “classy” if nothing else. The company’s site promises all the same sort of features and services we’ve come to expect from high-quality shared hosting providers, though with a markedly different feel than most. As stated before, BlueHost is trying quite hard to swing itself towards the business market, and it shows. Here you’ll find an emphasis on the high-quality hardware, as well as how it can help to drive your market value and web presence. Still, you’ll find all the unlimited disc space, bandwidth, email accounts, and domains you’d expect from a host of this caliber.
So you’re looking to sign up with BlueHost, are ya? If so, then you’re in luck where the budget is concerned. A basic plan with the host will only cost you $2.95 a month, and for that money, you’ll be winning quite a lot of features. A shared hosting account with BlueHost comes stock with 24/7 US-based technical support, a free drag-and-drop site builder, a free domain name, support for international domain names, subdomains, a cPanel interface, FTP access, SSH access, hotlink protection, MySQL databases, and a host of other tech language and tech interface add-ons. This includes support for modern platforms like Perl, PHP5, MySQL5, HTML5, Ruby on Rails, and many more. It’s really quite the power punch package, and you will, of course, also receive unlimited disc space, unlimited bandwidth, unlimited email accounts, unlimited add-on domains, unlimited parked domains, and unlimited subdomains.
If that weren’t enough, or if you’re looking for options that aren’t quite so technically inclined, then you’re also in luck. Obviously BlueHost has tended to focus more on the business needs of their consumers, but they also include a full load of site building and scripting utilities. You’ll get poll and survey software, Moodle, Tikiwiki, Drupal, Joomla, and of course, WordPress installation at the touch of a button. You’ll also obtain a wealth of eCommerce features, in case you’re looking to start your own online store. Among these are SSL secure servers, OS commerce shopping cart, Agora shopping cart, a free generated certificate, password protected directories, and OpenPGP/GPG encryption.
But don’t think we’re quite done yet! No, we’re just warming up where BlueHost is concerned. You see, with their shared accounts you will also gain access to a host of multimedia options, allowing you to deliver your media to your customers with increased efficiency and better design. No matter what you’re looking to deliver to your audience, with BlueHost it appears you’ll be successful.
However, BlueHost doesn’t just offer basic shared hosting. There’s also VPS and dedicated server options, which is a nice touch for the businesses looking to expand. Check out the details below.
Technology

We mentioned earlier that BlueHost has taken great strides to stay up to date and efficient with their technologies and services. We aren’t just going to drop out a cliche like that and not back it up, so if you’ve been waiting to hear exactly what the company has under the hood, you’ve come to the right place. For instance, we’re proud to announce that BlueHost is rocking dual quad core processors, as well as UPS power backup. This not only increases the amount of power your site will be allowed to draw from, but also ensures that your data is protected from unexpected power failures or surges. Additionally, the company safeguards its network with a diesel-powered generator.
All of the servers BlueHost runs are, of course, using the latest editions of the Linux kernel, and provide a far superior performance to any comparable Windows boxes. Each account also includes access to customized Apache web servers for all your more tech-inclined needs. Add to this 24/7 network mapping, which safeguards your account against unwanted modifications, and you’ve got one seriously comprehensive technological package on your hands. But best of all, the company also provides its users with complimentary site backups for protection, and 10 gigabyte ethernet connectivity for increases in speed and security.>
Affiliate Program
These guys do offer one of the best affiliate programs in the game. If you’ve been looking to become a web hosting affiliate, there’s really no better place to start your search than with BlueHost. The provider offers a substantial amount of rewards, having given out nearly $5 million dollars in referral fees last year alone. So what’s the full detail on the affiliate program? Head on below the break to find out!
First out of the gate, it’s incredibly easy to sign up as an affiliate with BlueHost. A few simple fields about you and your site, and you’re up and running. Once the easy sign-up process has been completed, the provider hands you the keys: A personal tracking link and banner set to refer customers with, as well as the option to create custom tracking links to manage multiple campaigns. With this, you can also view the click-through ratios of your links and banners, as well as track your clicks, conversions, and commission payments. BlueHost doesn’t want to leave you in the dark about the profits you’ll be making, and it’s quite refreshing to see an host that’s willing to keep the affiliate informed about the status of their income.
But what is the income? We know we’ve been dancing around the issue, but between you, us and the walls, we’re teases like that. We’ll stop pestering you, now, and dive right into the numbers: A referral with the company earns you $65 dollars in cash, right then. That means that, for every person you refer to the site, they hand you sixty five bucks no questions asked, and it’s yours to put away immediately. Combined with hundreds of referrals, that quickly adds up to one heck of a lot of money. In other words, if you’ve been waiting to become an affiliate, BlueHost is a tried and true way to start making money sooner, rather than later.
Technical Assistance
When things go wrong—and we assure you they always do—you’ll be calling the BlueHost tech support for assistance.
The CGI-based help interface BlueHost is supporting comes stock with a number of features designed to make the tech assistance process easier. Firstly, there’s the guaranteed 24/7 tech support agreement which we like to see in any web host. If the host isn’t willing to be around when you have problems, we have a problem with the host. Additionally, we’re pleased to see that BlueHost offers a ticket-based tech support system, as well as a live hotline for the individual to call upon. You can also email in your complaints, as well as chat with a tech support rep directly from your computer via live chat.
All of this is fairly stock, but what really gets us about BlueHost is the wealth of additional tutorials and information the host offers. For your money, you’ll get direct access to server status, as well as the knowledge base. This base contains information on everything from installing WordPress to optimizing your site for SEO purposes to uploading content via FTP. We like to point out that knowledge base does not replace competent technical support, but in the case of BlueHost, if your problem can be fixed on your side of the server, we’d be willing to bet there’s a solution somewhere in that databank of knowledge.
Overall, we’re really quite impressed with the amount of forethought the provider has put into making their tech support a viable source of solutions to common problems. We especially appreciated the fact that server status and video tutorials are included. Still, there’s really no way to know how good a hosting provider is without looking at some of the testimonials. Thankfully, BlueHost has provided us with quite a few of them.
Testimonials
We’ll be closing out with a few choice words provided to us by BlueHost themselves.
When I'm shopping for a product or service, I research it to death. I recently indulged my obsession while choosing a new Internet provider. I had been satisfied for many years with [another] domain host, but my feelings changed after they outsourced their technical support overseas. I suddenly found myself speaking with people who were robot-like, often difficult to understand, and not particularly creative in finding solutions to my problems. I was also paying a separate annual bill for my domain name. I thought there must be a company that provided both hosting and a domain name for a single, reasonable price. In doing my research, I spent hours roaming the Web and reading reviews from reputable sources. I finally settled on BlueHost, which has been hosting business and personal web sites since 1996. I have been very happy with them. Now, when I call my provider for assistance, it's truly a pleasant experience. I'm often connected with an associate within 30 seconds, and have never waited longer than two minutes. If I do need to wait (for perhaps a couple of minutes), I am kept updated on my position in their queue (no more waiting for what seems like forever!). I have found every associate to be extremely professional, polite, and genuinely interested in helping me. I believe a company can only survive on the quality of its customer support. BlueHost has a live demo feature, which really helped me to assess the available features. If you're looking to switch providers or start a new service, look no further than BlueHost!
Yeah, sounds fantastic. But let's look at this a bit closer.
One can promise just about anything on the Internet. But how does the company look when we dive into the user complaints and comments? Does BlueHost really hold up under our user-submitted review microscope? We’ve seen lots of other shared hosting providers falter a bit, or even outright stumble, in our previous articles, and we’re quite excited now to crack open the host and take a second look.
So, if you’ve not yet decided on your next shared hosting provider, and want a third (or fourth, fifth, sixth, etc.) opinion on BlueHost, jump on down below the break to feel the reward of sweet satisfaction. We’ll be covering all the complaints you have submitted to us,
Sales Complaints
Impolite: This is actually a new one for us. We’ve seen lots of complaints about other shared hosting providers in which you, the users, have complained about the reps’ ineptitude: But never before have we heard of an host being outright rude. It would appear that BlueHost reps sometimes have a problem with respecting the consumer, even encouraging them to take business elsewhere for trying to resolve a problem. To us, this is simply unacceptable, and we’re sorry to hear word of it emerging from the company.
Automatic Renew: In another slightly off-color complaint, it appears that BlueHost suffers from what we like to call the sticky auto-renew button. It appears our users have had a bear of a time turning off the auto-renewal of their accounts, leading to many unwanted charges. This would not be such a problem, but it appears BlueHost is somewhat reticent to rescind these charges.
Support Complaints
Begging for Answers: Sadly, this is a complaint we see rather frequently in the world of shared web hosting. It appears that BlueHost is somewhat slow to respond to users with severe problems, requiring the user to continuously harass the host into giving them a straight answer or solution for their problems. We like to call this “begging for up-time.” But cute names aside, it’s still not a selling point, and we’re quite sad to hear reports of this emerging from BlueHost.
Lack of Information: In terms of dealbreakers, this isn’t an huge one, but it’s still quite troubling. It appears the second largest complaint amongst our users against BlueHost’s technical support is a general lack of information. It appears the reps will often leave the user out of the loop, even while fixing their problem behind the scenes. This is a troubling way of doing things, especially when a site is not functioning—or worse, has disappeared entirely without a word or trace of where it’s gone.
Functionality Complaints
Unlimited Just Isn’t: We feel like putting up a billboard somewhere about this. With almost every shared hosting provider we’ve exposed, it appears that unlimited service complaints usually just aren’t. In most cases, the user stretches too far over the capabilities of the server, and is then slapped with an “unreasonable use” warning. This warning usually comes with an added fee, meaning all that free and unlimited space simply doesn’t exist. Sadly, BlueHost appears to fall trap to this failing as well, and though we understand the limits of physical hardware, we do want what we’re advertised.
Sudden Deactivations: In what we like to call the big-brother effect, it appears that BlueHost will, at random, deactivate your account claiming a violation of terms and conditions. The root cause? Based on what our users say, it’s very likely high traffic volume. We can’t say for sure, but there’s certainly something fishy going on here.
Stability Problems
Freezes: Oddly enough, we haven’t seen many complaints about a lack of up-time. Rather, we have seen complaints that the site will often freeze up, often for whole minutes at a time. Still, this is a leg and an half up from most other shared hosting providers, and we can’t say it’s entirely a deal breaker.
Conclusion
So there you have it! It appears that BlueHost is, after all, quite a functional web hosting provider. Most of the complaints we’ve seen have been insignificant, and though there were a few quite disturbing issues, BlueHost may yet be as advertised for the most part.
Nevertheless, we strongly encourage you to always check our recent user-submitted reviews before making a purchase, that way you know exactly what you’re getting yourself into. They’re a great source for anyone looking to find a competent web host, and they’ll keep you out of trouble further down the road.
Contact Information
Main Phone Number: +1 (888) 401-4678 (U.S. toll-free)International: +1 801-765-9400
General Sales Questions: +1 (855) 803-8158
Technical Support: +1 (844) 460-5814
Company Address:
Bluehost - Endurance International Group10 Corporate Drive, Suite #300
Burlington, MA 01803
Social Accounts:
https://www.facebook.com/bluehost/https://twitter.com/bluehost
https://www.youtube.com/user/bluehost
http://www.linkedin.com/company/bluehost.com
https://plus.google.com/+bluehost
https://www.pinterest.com/bluehost/
https://www.instagram.com/bluehost/
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BlueHost customer reviews (800)
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Stephen
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August 09, 2021Site was running fine for a few months, then POW, site broken. Tech support can't explain why they changed the URL and downgraded PHP from 7.4 to 7.2, they seem unable to fix what they broke... weeks of work down the drain and looking for a new hosting service.
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florin florin
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June 23, 2020Bluehost is amazing for me, never had any problems with them in 4 years, easy to setup and really cheap, they even give you a 100$ Google Ads voucher.More on tech-review.ga
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May 31, 2020I've been with them for about 5 years, they are fast and no problems in performance. the main problem is the support service. when you try to call -> no one picks up when you try live chat you get 2 options: 1) new costumer -> gets an agent in seconds 2) old costumer -> chances to get an agent are slim to none plus they sometimes bill you stuff that are not related, or stuff past expiration date that you did not approve or were given ANY notice about it what so ever.
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Anna DC Di Carlo
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May 14, 2020I started my account with Bluehost in 2016. The name of my company is Derthona Wines & Spirits. We legally distribute wine through the government-controlled liquor store in Ontario. Since 2016, Bluehost had no problem with my company. They had no problem depositing my payments in their bank. Then, in 2020, with the Pandemic and loss of restaurant business, we decided to set up an e-commerce store. After a steep learning curve -- I got my website up and was about to have a formal launch. Then -- I got notification from Bluehost that I was engaged in the "illegal distribution of a controlled substance." I knew that the "illegal distribution" of alcohol would be against the law (pretty well every in the world), but we are a licenced company. It was IMPOSSIBLE to sort this problem out. To boot, they sent an email to an old email address, so the two-day advance notification didn't get to me, even though Bluehost also has my new email. I'm sure Bluehost is fine for some ... definitely a horrible experience for us!
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alex loch
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March 07, 2020We have multiple accounts with Bluehost, and our first account dates back to 2006. In earlier times, Bluehost tried hard to get your business and gave us the needed attention and was able to fix problems right on the spot with a simple telephone call. BUT, not anymore! During the last five years, Bluehost and its affiliates lack tremendous of customer service support. Not able to resolve the simplest issues that would just take a few minutes of their attention to react to the customer needs. In the meantime, we could write a bestseller: “The Best Way How To Drive Your Customer To Madness” with all the negative and deceiving experiences we made with the Bluehost and its affiliations over the last few years. The latest debacle we have is regarding a corrupted directory. Bluehost acknowledged in writing that they have valid backup files which should not take more than 10 minutes to reinstall to fix the damaged directory. BUT, for the entire last two weeks, Bluehost customer service did not start with the restoring works. We called 96 times Bluehost’s customer service, which is notable in the Philippines and not in the USA! The customer service in the Philippines has no access to the customer accounts to service them. It is all phony. They tell you that they send you an email to which you need to replay. If you once get an email, so after every four to five calls, and you replay to it, you will find that the return address of this email is: support_noreply@bluehost.com. We tracked this email and found that it ends up nowhere, sent to empty space. We requested other email addresses and had some emails going forward and backward (a total of 36 emails) with the Philippine custom service. Long story short. 2 Weeks, 96 Calls, 36 emails, 6 Tracking-Numbers, and 2 Case-Numbers later and Bluehost could still not be moved forward to start a 10 minutes directory reload from their backup server. In the meantime, we are losing business. When it comes to mailing out your bills, Bluehost is the fastest (and please check those bills carefully), when it comes to service ….. just forget about it. Be warned that Bluehost is operated by Endurance International Group. Also, be aware that this group has multiple different host-providers and internet services such as HostGator, ConstantContact, iPage, SiteBuilder, Bigrock, and we made the same, very disappointing experience, with all those services provided by Endurance International Group. And if you don’t believe it, be my guest and try it out. But don't come back crying and say that I didn't tell you so!
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March 02, 2020Have had the above site with Bluehost since 2011. At the end of 2019, during a call I made requesting information about changes I was noticing I lost all of my emails. I immediately transferred my account to Siteground and worked with Bluehost for several months to try and figure out what had happened. During this time I was not using any of the services I paid for and asked for a refund. They refused, eventually offering only one month of service refund. One week later, I am told that my request was not submitted correctly and that I needed to wait another week to find out if a two month refund would be forthcoming. I'm sure this story will continue until the service time expires if I am stupid enough to continue requesting my money back or trying to salvage any use at all with this provider. Bottom line, DON"T USE THIS HOST!
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February 08, 2020Bluehost charged me on my credit card with no warning today; previously last month, it tried predatory billing (three SSLs I did not need but was given email warning) and says it asks permission to charge but does not; there is no option to opt out. On Saturday another useless ssl charge on my card. There have been bad billing practices before, but this is so outstanding I must complain. The worst is that I set up websites for nonprofits and have used Bluehost for years; these people are also going to be taken advantage of and I have to inform them. Time wasted.
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October 31, 2019Price is great, and the setup process was smooth. I've been plagued with constant downtime though. Every day from a few minutes up to almost an hour. Their support have been friendly and attentive, but incapable of fixing the issue. Stay away for anything but a gimmick/hobby site. If you need reliability you just won't get it with them
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Marshall Hanks
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September 24, 2019Bluehost is known for negative customer reviews and there server downtime is awful. I had site downtime for a week. Now all of a sudden my websites are down due to a Suspended Status. They are telling me I violated Terms. They are accussing me of allowing music streaming illegally. I have proof that this is a legit script I bought and I even have API Keys through both Spotify and You Tube that I obtained by appliying for them.
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Rachel
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September 20, 2019I have been partnering with Bluehost since Fall 2018. And one of the main reasons I went with this company was because of their return policy. If you changed your mind within 30 days, you would receive a full refund. Anything after the 30-days would be prorated and you'd be reimbursed for any months unused. But when I recently called to cancel my subscription (I'm switching from a Wordpress site to a drag-and-drop website builder that includes hosting with its platform) I was informed that there had been a policy change and I was no longer eligible to receive any reimbursement. I asked to speak with someone in management to explain why this was now the case. An appointment was set and I cleared my schedule for the phone call, but Bluehost did not keep the appointment and never called me back. I tried calling them later the same week and was not put through to a manager and was told there was nothing to be done. I am thoroughly disappointed in this company and will never use them again. A company that does not follow through on its word is clearly one that does not have the consumer's best interests at heart.
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Casey James
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August 23, 2019They upgraded all hosting to PHP version 7 with no option to use 5.4 or 5.6 and no mention to long time customers. Tried to log into cpanal and found out it's obsolete there is no working version available anymore. You have to use their menu driven pages that don't allow users to do a lot of things you could do before. chat with technical support who stated you must tell them to change it back to PHP 5 which I did. two days after I had it changed they switched it back to 7 without my authorization! Then I got a crank call 7am in the morning which came from Utah. Unbelievable, I think it may be the people working for them it is in Utah.
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mason chan
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Share my real Badly experience with Bluehost Webhost Migration From 20th,July,2019 ~ 31th,July,2019(Today) I got a domain, a shared host ,a business email on bluehost before. Recently I decide to upgrade My Shared host to Bluehost Vps which is my badly dream Paid to bluehost at 20th,July,2019 to upgrade from shared host to a vps, They start migration from 24th,July,2019, Today is 31th,July still under migrationOn 26th,27th,28th ,July,2019 , We connected bluehost by telephone and Live chat ,Everytime is said 48-72 hours ,couple of hours to finished It really confuse me,File size of My site is 1000M running on lamp centos 7.0, what is the speed of the file transfering between 2 host? 1KB,5KB,20KB? MY customer is request to acess my siteGoogle webmaster is keep on send me infomation about my site,it is bad to SEO I worked with Bluehost following Below steps Step1: 20th,July,2019 Before my upgraded plan,I talked with bluehost If shared host can direct upgrade to VPS server ,They said yes Step2: 20th,July,2019 So I purchased the upgrade plan which cost me $660 ,Yes,I got an email from bluehost Step3: 24th,July,2019,at 7:00 pm, 4 days after purchased I found my site is not accessible, Maybe they are start the migration,I thought , But not any email notified me from bluehost Step4: 26th,July,2019, 10:00 AM, 39 hours past,My site is still unaccessiable So i call bluehost,A man there said it is still under migration Step 5: 27th,July,2019, 10:00 AM, 51 hours past,My site is still unaccessiable,My customer is request my site,and my business email on bluehost is un-worktable So i call bluehost again, A man there said it is still under migration Step 6: 27th,July,2019 ,afternoon I talk to bluehost by livechat ,Need couples of days.. Step 7: 28th,July,2019, 10:00 AM, My site is still unaccessiable,So i call bluehost again, A man there said it is still under migration, need 24-48hours 28th,July,2019 ,afternoon I talk to bluehost by livechat ,he had open a new ticket for their specialist. Step8:30th,July,2019 bluehost by livechat I tell them said I want to move my domain out from bluehost as I have not much time,because customers is request to access my site and my business email on bluehost is not worktable for more than 1 week I need to start a new plan But Bluehost said that My account is locked because of the un-finished migration Step9: I write to legel@bluehost.com to request a extra time,Not any reply for past 11 day, The only email I got from bluehost is only when i finished payment Not bluehost,Never bluehost
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NetSoft IT Academy
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July 18, 2019I had 5 domains with them. Initially, I was hosted on a fast server and then moved to slower servers (automatically). They then asked me to upgrade to cloud, which I did and I also bought dedicated IP address, etc. They really are scam. They find ways to move you to cheaper host and then ask for more money and then they never refund. Bad business practices. TA
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John Davis
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March 19, 2019this particular company performed superb task in management from their service. They have actually performed their servers swiftly and also secure, whatever is actually functioning like a clock. Assistance individuals are readily available all night and day and may assist with any sort of also dumbest question. Incredibly polite. I am very satisfied therefore much with this corporation personnel.
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David Crook
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February 11, 2019Having found GoDaddy slow for Wordpress was looking for options. Tried BlueHost and basically if you want to be completely frustrated and waste your time then use them. Their support looks like it is contracted out with people that are not very good. You ask a simple question and then you wait. Then you get told something either incorrect or misleading. Then when you query it they take ages to get back. Case in point free SSL, it wasn't enabled I asked how to get it switched on. Got directed to their marketplace to buy one. I queried the fact that it was asking me to pay to be told that they can enable a free one. Now the next pathetic response was it would take 4 hours to be activated. I don't remember having to deal with anything this bad, or maybe I am used to picking up the phone to GoDaddy to speak to someone who knows what they are talking about and gets it resolved immediately.
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David Crook
Just as an update I had enough of them after being kicked out of the admin page and no longer able to connect. Account now cancelled hoping there won't be issues with getting the refund!
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December 04, 2018I switched over from Network Solutions to BlueHost.Big mistake. They ran me around and ran me around and it took forever to switch providers. Once I did that, I was told I would get a website and a design with a 6 month support for $349.95. That was not the case. After a whole month of working on this and I mean it took all month, they said I would have to continue to pay $349.95 each month for 6 months or my site get's shut down. I called and complained and said that is not what I signed up for and the guy on the phone laughed in my face. I told him to go back and listen to the recorded phone call when I signed up for this. He said too bad I'm shutting your site down. NOT GOOD AT ALL. NOT HAPPY, wasted so much of my time and I got nothing but aggravation for this.
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September 25, 2018Very poor services from setup to ongoing tech support
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Arief Hakim
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September 15, 2018I've been with bluehost several years as I used it to host my seeds to park the domains for my upcoming projects. I have several domains there about 50 of them. Last incident happened to me that i got hacked and 7 of them were stolen and moved to name.com. I contacted name.com and they replied promptly and they said to wait for bluehost's reply and they will cooperate to move them back. However, bluehost did not reply anything until I post a negative comment on twitter, 10 days later. 10 Days! Its an eternity for them to give a simple "hello, thank you for contacting us" reply. I strongly suggest for you guys to find a better place to host your domains, whatever reasons you are planning to, I think bluehost is NOT a reliable and safe place, its NOT worth it, at all and I advise you to stay away from them.
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Kimberley Elizabeth
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September 03, 2018Never again. When you see ‘Unlimited’ or ‘Unmetered’ - instead read “THROTTLED”. After a year of countless issues with slow server response and database connection errors, we finally reached the last straw after having our hosting account de-activated for purportedly being infected with ‘malware’. After hiring a third party developer to verify that our site was solely experiencing server issues, we migrated to a new host and have experienced ZERO errors. Also - know that the Site Backup Pro service is BROKEN, and does not allow you access to the back-ups that are included in the hosting plan. Support was more than willing to restore the back-ups for me, but REFUSED to give me copies, despite me providing multiple instances of documentation where I was promised and encouraged to download them to my computer. Probably because they knew I would be using the back-ups to escape their clutches. Other than that, Support is incompetent. SSL is buggy. Prepare for errors to pop up out of the blue. Beware Bluehost.
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Meredith Davis
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August 31, 2018Impossible to get my refund!!
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ash smeal
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August 28, 2018After spending years on my website, it suddenly started getting wiped. I was happily using Concrete5 to build my site. Bluehost, forced installed WordPress, without my permission. It overrode/wiped my site, and replaced it with a blank WordPress blog. I changed it back over and over, requested they stop doing it, but they kept doing it. They've obviously made a deal with WordPress, and are doing this on purpose. I can't use concrete5 anymore.. and get constant prompts to use WordPress instead. They also tried charging me for another site, one that I'd cancelled...twice. They still charged me for it.
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August 20, 2018I had bluehost bill me two years in a row after I cancelled my account. When my card was billed a second time, I disputed the issue through my bank. My bank asked me to contact the merchant and see if we could resolve this without them. I made the call. The customer service person noted that my domain had expired more than a year ago but that she couldn't refund the payment because I had filed an active dispute. I figured I'd just let the dispute run its course - since customer service acknowledged the mistake, there shouldn't be an issue. I was wrong. Bluehost told my bank (USAA) that that I hadn't "properly cancelled my account within the agreed upon terms and conditions" and denied my refund. Let the buyer beware. I do not recommend bluehost at all.
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Jyoti Pathak
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August 10, 2018I really like the bluehost hosting. It is fast and reliable. I recommend it to every webmaster. Check out full detailed review at https://www.maherhackers.com/bluehost-review/
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Joe Norma
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July 31, 2018I had help by the tech people initially setting up the account and they put me for automatic renewal. I have not had my website or email for over 8 months and they charged me for another year!! $144.00 canadian. THEY set it up that way so be very careful as it is a sneaky way to get your money and how many people notice.
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Jillian
www.bluehost.com
Stay away - Or they'll keep charging you after you leave!
Technical glitches galore, and when I tried to cancel they kept charging my card anyhow. AND a staff member asked for part of my password! Background - In 2018 I cancelled my Bluehost account, as their services are crap. But the next year, 2019, they charged my credit card. So, I cancelled AGAIN and requested refund for the unauthorised charge. They refused the refund. In 2020 they charged my card AGAIN, so I asked them to cancel AGAIN, and for a refund AGAIN. They refused the refund. In 2021 they charged my card AGAIN. Today spent three hours on the chat function with Bluehost asking for cancellation (AGAIN!), and asking for a refund of the US$445 they now owed me. They eventually agreed to refund US$134 of that amount. But the Bluehost staff member said she could only process the refund if I gave her part of my login password. Dodgy as!! I eventually gave her the password fragment, so I could get my refund. I'll now have to change any similar passwords on other accounts. Ironically, throughout today's 3 hours trying to get the refund, technical glitches kept happening with their 'support' chat function. This is a dodgy, unethical company.