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  • 3.80
    June 27, 2015
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    June 27, 2015

    www.codero.com

    Ripoff, nickel and dime, no customer satisfaction

    Like another review here I was a victim of them charging me a cancellation fee for not being happy with their service. Codero offers a promotional rate to sign-up but if you cancel and aren't happy they bill you the difference. That would be an alright practice if during the sign-up process they made that clear to the customer. If during a promotional sign-up someone is told they will be billed if they aren't happy you can assure people wouldn't sign-up but instead codeo violates visa and mastercard regulations by hiding it in their tos. You cannot search their tos and find "cancellation fee for promotions or promotional services". Instead of trying to make a customer happy and the issue right they just hit that charge button on your credit card. If you host with codero hopefully your bandwidth reports work because mine never did and if you expect to have the 5 ip's you order; well good luck getting those too because you have to jump through hoops.

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