Codero

Horrible customer support. Horrible service. I have been a loyal customer for over 5 years, that is until they forced us to migrate to the Microsoft Azure cloud platform. I have had dedicated servers with them on and off since their early days, and migrated to their cloud product about 5 years ago. Sure the platform had a few problems, but overall it has been great. This was all great and good until they sold us cloud customers out with a forced migration to Microsoft's Azure platform. I am not going to go into my thoughts on the Azure platform, because this is about Codero, but suffice it to say now that they have sold out loyal customers I will not ever use them again. This use to be a customer oriented company with great service and a drive to support their customers, but now the culture there has gone by the way side, and they no longer care. Do yourself a favor and stay far, far away.

It amazes me how a hosting company can have such poor support. Coderos technical team have absolutely no clue what they are doing. They are unable to properly configure a virtual machine and their frequent attempts to diagnose problems and run updates almost always results in downtime. I had countless headaches trying to deal with Codero and speak with their support team to find out what was going on with my virtual server.

a competitor submitted a false DMCA takedown request and Codero shutdown my entire server on a Friday afternoon without notice, warning or reason. After contacting support I was told it was not their problem and to speak to their legal team on MONDAY. I spent over $700 a month on hosting and that is the service I get. What a joke. Avoid.

Reported an illegal phishing site. Customer service said they didn't care. Useless

They have a 100% uptime guarantee, but that does not extend to scheduled maintenance. Unfortunately scheduled maintenance happens a lot and over runs every single time. I estimate there is around 6-8 hours scheduled maintenance downtime every month on average.

I am representing a company offering SaaS and it is therefore very important to have everything at its best while price is actually secondary. If I read reviews where people complain that contents was taken down after being weeks late, all I can say: Wake Up. The first thing you do is creating a daily back-up service if you run a serious business. We have two servers with them for years and not one single complaint. They are friendly, and always willing to help. Support was provided numerous times within a very reasonable time even after I locked myself out of one server. I would recommend Codero to my best friend.

While on vacation, I received the invoice for my Cloud Portal that hosted over 110 sites, many of which cost thousands of dollars to develop and sell to companies. While gone, I didn't know the invoice had gone by the wayside, and as soon as I got back and noticed, I paid it in full. Little did I know, CODERO DELETES ENTIRE SERVERS AFTER 14 DAYS. That was heartbreaking. Everything... GONE. No recovery possible. Tech support basically said "Oh well. Why did you put that many company sites on a $43 per month hosting plan?" REALLY? That proves they don't care and have no respect for the integrity of their clients' data. Never again will I use them, and I wouldn't recommend them to ANY developer. Use GreenGeeks, iPage, Godaddy, whatever. They'll help their clients in situations like these, not just delete everything in two weeks and say "Oh well, why put something that important on our servers"

I'm a software developer in Phoenix AZ. I have been hosting with Codero for about 9 months and the service has been excellent. I have a nicely spec'ed local dedicated server for $95 a month. I host 4 websites, 2 client facing and 2 business applications/systems). I have had zero issues and on the occasions I have had questions, etc. technical support has been prompt and answered my questions to satisfaction. I highly recommend hosting with Codero. I used to host with GoDaddy(for 3 years) ... I switched to Codero because I get better hardware for less and service is Excellent.

Buyers BEWARE Their employees are rude and if you get upset because of their screw ups, they will ask you to leave. Take my advise, you will never hear something like this from other nothing favorable if something goes wrong they will sell your house I am a professional with 25 years of experience. And i still host with this company They run the company like Mom and Pop and they do not care about when they create irate customers because of their low end service So many problems with them. I was lied to so many times. Its very difficult to detect a hosting company if they upgrade yoru server, and if that really happened. Some problems: Codera is always a whole fiasco i have lost 4 clients in one day with them. Paid them to fix things but they didn't and lied to me I have been with these guys for more than decade and half its unbelievable how my tasks has been handled These guys did nothing, I contracted them to migrate my server, because they never upgraded and lied to me. So ser

I have purchased a demo server for 20$ and feels low speed and asked them to remove the server.They created a another invoice instantly and stole 55$ from my account with out my permission. Asia people dont go with them very poor speed. Do not give your Credit/Debit card details to them they will stole amount from it.

By far the greatest host I've ever used. Their support is always quick to respond and resolve issues in the first response. They have immaculate up-time, and amazing network speeds. I am a Codero customer for life.

I have nothing but good things to Say about Codero. Their network is rock solid and you get what you pay for on the hardware side. The Technical staff are always available and response times are usually less than an hour. It is important to understand that what you are paying for is a solid network and as advertised servers. Since these are essentially un-managed servers you do need to know what you are doing but the tech guys seem to deal with the day to issues professionally and in a timely manner.

The first month was everything ok but after the 1st month when i paid my second invoice the server performance goes down.

Like another review here I was a victim of them charging me a cancellation fee for not being happy with their service. Codero offers a promotional rate to sign-up but if you cancel and aren't happy they bill you the difference. That would be an alright practice if during the sign-up process they made that clear to the customer. If during a promotional sign-up someone is told they will be billed if they aren't happy you can assure people wouldn't sign-up but instead codeo violates visa and mastercard regulations by hiding it in their tos. You cannot search their tos and find "cancellation fee for promotions or promotional services". Instead of trying to make a customer happy and the issue right they just hit that charge button on your credit card. If you host with codero hopefully your bandwidth reports work because mine never did and if you expect to have the 5 ip's you order; well good luck getting those too because you have to jump through hoops.

I just launched my first website two months ago, so I don’t have a long track record with other hosting providers. but Codero got my website up and running in minutes (literally!!). I’m very happy. Choose Codero! #choosecodero

it’s really hard to find good customer service but every time i’ve needed to contact codero’s support team i’ve been pleasantly surprised. i dont remember the agents name that i talked to but he was very helpful and made sure my site was up and running.

Codero has a great, solid platform and really good pricing. That's expected from any host these days in my opinion... It is rare though to encounter a company with great support AND great pricing... Even if you're on a simple dedicated box or Cloud box (I've used both), you get super responsive support. I'd recommend to anyone.

READ THE BELOW CHAT. THEY REALLY SO OFFENSIVE Customer: 1. 7 days grace policy is opposed, but it never means i didn't talked to your customer support and requested her time of comfortablly paid of time. Customer: 2. and i haven't taken anything free from you. infact paid up the one of most costly hosting company Brian B: Sir, I'm not going to debate with you. You have been advised by our billing department the actions required to release your server from suspension. Customer: do you know why i am debating cause my services are down. Customer: i will let all people know about this action. Brian B: You will let people know that by not paying your invoice services were suspended? Customer: suspension is not a problem, Customer: problem is being rigid and non-coperating Customer: even after promising and doing business of 4000$+ i am in this situation Customer: where you can't even wait for non working days.

please dont buy their servers when they are offering 1st month 75% off, if you are not happy on second day with their server performance, they will charge you 100%, this is what happened to me.

Codero is an excellent host if you are looking for cheap dedicated hosting and you know how to manage your own server. They offer various options for control panels. There was a comment that their service is terrible. This is not true. For non-managed dedicated servers, they will often help you find what the problem is (if you happen to have one) and if you are unable to fix it yourself, they have a paid service. We have been hosting with them for about 8 years (before their name change). Overall, our experience with Codero has been positive.

Extensive help from our Codero salesperson allowed us to take the time necessary to evaluate all our options prior to switching to Codero. Since going live we have not had a need for technical support - I hope the support team keep their skills honed because they do not get any mental exercise from us;) One of the criteria we used to select our hosting provider was the history of outages including the cause of outage(s) and the response to the outage, both public statements and technical response. Codero stood ahead of the competition as a trustworthy and competent provider.

Excellent service plus outstanding dedicated support with prompt action, always providing alternative ideas to help out the clients. Their 24/7 chat support is very very helpful, along with the fact that they have very smart technicians, making my web hosting at Codero nothing but smooth sailing. Thank you Codero team, keep up the great work!

By far the best trained, most knowledgeable and professional support staff. We can find similar pricing for servers elsewhere but we have not ever seen the level of professional support that we have found at Codero.

I have recommended Codero to a great number of people and will continue to do so. The service is extremely reliable. The hardware performs perfectly. The ease of use is great, and the portal is easy to monitor. No maintenance of hardware, super speeds, and great bandwidth for the price. Scalability is very easy. Support is timely and reliable. All around, it's a great solution!

It's hard to find hosting providers that are a reasonable price, easy to manage, respond to support requests, as well as the servers consistently performing well and having practically no down time. I manage many servers and find a lot of very poor quality hosting out there, so when I refer someone for a server I want to know that it's one that will work reliably. That's why I use and refer Codero Hosting.