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Not professsional. Stay away
I recommended DedicatedNow to a customer over two years ago. We were putting together a network of client websites and I was attracted by DedicatedNow's affiliate program where they offered 10% back on the monthly subscription that they billed to the clients we referred. The fact that they have never been consistent in honoring this agreement has led us to setup our other clients elsewhere.
The original client we signed up has been with them since August 2011 and the support has not been bad (up to now) but it has not been stellar either. There was an outage in Dec 2012 where the hard drive crashed and we were delayed in receiving that hard drive to try and get data off of it, while they figured out how much to bill us for the crashed drive ($200). Today they shut down the server due to an expired cred card on the account barely 5 days into the new billing period, with no notification of an issue, and no history of billing issues. Incredible. Not a place to host production sites.
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