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  • 1,80
    May 17, 2019
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    May 17, 2019

    Awful technical support. No real support

    When i'm going to leave from this hosting service, it will be because i had received more no's from your technical team, than i had received from any (!!!), firms, where i was a customer at. I had moved one domain from here, that grew a lot at this point, and i will proceed further. For wordpress maybe it works, but don't ask for remote SQL, do not ask for PrestaShop, do not ask , do not ask... They have an answer for everything, stating that you are the one asking too much, and that thing supports it but, not as intended, so that you cannot use the product as intended. Latest answer was, yes that ip thing works in Cpanel ( to add an IP to access the Mysql Db ), but we have to add it manually afterwards... We cannot allow you to do that from Cpanel. You cannot use dynamic IPs to acces your Db, and do the stuff you were hired to do, your job... Please use for your "wild query's" phpmyadmin, instead of a sql app like Workbench or SQLYog... Yeeey, exactly what i wanted to hear... NOT !!!

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