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  • 1,00
    December 01, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
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    • Tech support
    December 01, 2018

    Customer Support

    I have been a GoDaddy client for 10 years. Last year I moved my hosting to different provider, leaving my email service with GoDaddy. I called GoDaddy three weeks ago to confirm that if I do not renew my hosting, my emails will not be removed from service. I was told that if I move my emails to an existing service that I had, they would remain. I did that and today the emails went dark. I spoke with customer support and their solution was to pay $960 per year to migrate to Office 360, or pay $400 to stay at GoDaddy. Mind you the renewal for the hosting was only $149!! After a few calls and escalations, there was not a viable solution afforded. Very poor customer service. I would recommend Host Gator instead.

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