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  • 1,00
    September 06, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    September 06, 2017

    www.hostgator.com

    Intentionally over-bill

    The company knowingly direct debited hosting fees for a service that I cancelled 13 earlier. They claim they sent A SINGLE email indicating additional steps needed to take to "fully" cancel the hosting package. This is both deceptive and intentionally weak customer support favoring the opportunity to over bill. Hopefully I will be able to start a class action lawsuit to protect other Host Gator clients from falling victim to the deceptive practices. I have already contacted over a dozen other victims and I am sure there are more.

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