23755 hosting providers
Need Advice? Call us 1 (866) TOP-HOST
Service really sucks
I requested SSL installing and took too long, I have chatted with at least 4 different agents, and they all have the EXACTLY SAME problem, responding very very slowly, even a Yes or No, could take 5-10 mins, I guess one agent is talking to multiple clients at the same time, which is not respecting your customers. And for this SSL one, when I talked to anyone, first two of them didn't know what I am talking, and I believe they were researching their knowledge base, because they kept asking me non-sense questions to delay the chat, and the other two, the response is always to wait, and no ETA, I guess you wanted to at least let you customer know 1 hour, 2 hours, or 1 day, or 1 month! After the end of this term, I am not going to renew hostgator. We were looking to purchase a dedicated server for our PBX and exchange at hostgator, but such support is really disappointed.
We are an independently owned research and review service, funded by people like you. In the spirit of full disclosure, we get paid a referral commission when you buy digital goods following some of our links. Learn more
Copyright © 2004 – 2018 WebHostingGeeks.com.