GEEKS
Quality trend
Years 6 MonthsWe are an independently owned research and review service, funded by people like you. In the spirit of full disclosure, we get paid a referral commission when you buy digital goods following some of our links. Learn more
Gary Brazzell
www.hostgator.com
A fish rotting from the head
If you are okay spending two hours to place an order that should taken 10 min, Host Gator is the place for you. They are well beyond needing to stop outsourcing customer service or train customer service better. Their inability to provide decent service couldn't be overcome by the best service agent. Their problems are built into the system. Management is the problem. This fish is rotting from the head.