HostGator

Hi, One of my website is hosted on Hostgator. When traffic has increased in my website then they removed my database. And restored my development time DB. And when I asked by support team then they directly refuse and also charging for my current database backup. When I asked, please provide me evidence that prove that it has done by my end, then they are failing to provide me evidence.After that, they told me, sir backup is chargeable and you need to pay for it.