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  • 2,00
    August 11, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    August 11, 2018

    Dubious Credit Card FRAUDSTERS, CROOKS ! ! !

    I received a notification from my bank of a successful Hostgator charge on my debit card. When I logged in to their billing portal, I discovered that the payment did NOT reflect on my account; in other words, the last unpaid invoice was still marked as unpaid. Simply put, their system took money from my bank account; and for some reason failed to acknowledge receipt of the funds. What makes the case even worse is the fact that I had deleted this particular card from the list of saved cards on my Hostgator billing account weeks ago; but it seems their system still somehow retained this debit card information and went ahead to charge a card that should have been deleted from file. I have now transferred all my websites to a new host BUT they make it difficult to cancel the webhosting service I had with them so they can have an excuse to keep on fraudulently charging my debit card for a service they are not providing.

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