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After careful research I decided to transfer from iPage to HostGator. I paid my money and sent back their form requesting a Domain transfer. Nothing happened. I contacted their chatline - lots of pleasantries about a long queue.
3 days later I contacted their chatline again - this time they gave me a ticket number and said their admin would be in touch. Nothing happened.
Chatline twice more. Got fed up and submitted another transfer request. Got a response with a new ticket number requesting further info which I sent immediately. No response.
Chatline twice more. Chatline said my response had not been received. I sent it again and also copied it on chatline. Chatline said that their admin had now received it and promised conclusion of transfer in 24-36 hours. 36 hours later nothing had happened. Chatline agin. They said no response received to admit original request. I copied them transcript of chatline saying it had been. Chatline contacted admin and said i was now highest priority. I had heard this before and requested removal of account and refund of sub.
Chatline said i would hear from billing within 24 hours. I have not heard yet . . . The whole process has taken over two weeks.
Suggest you do NOT sign up with these incompetent oafs!
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